I'm trying to update iMovie but it always gives me this error:
"Update unavailable with this Apple ID either because it was bought by a different user or the item was refunded or cancelled." What's the problem?
I have OS X version 10.9.2 (Mavericks)
Hi jhinrik,
Welcome to the Support Communities!
The article below will get you connected with the iTunes Store Support. These folks can review your account with you:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy
Similar Messages
-
Tried to update itunes but now it wont open,an error message comes up ??
i have tried to update my itunes but now i am not able to open it and an error message comes up saying "this application has failed to start because MSVCR80.dll was not found . re installing the application may fix the problem" . i dont know how to reinstall it or how to fix it help !??
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99414) -
I recently tried to update iTunes to 12.0.1 and got this error message:
The procedure entry point ADAdPolicyEngine_DidEnterStation could not be located in the dynamic link library iAdCore.dll.
After that, I get: iTunes did not install properly. Reinstall iTunes.
I tried downloading iTunes again (without uninstalling it) and it won't download.
Any suggestions?Thanks so very much, I have been looking for an answer to this for
almost a week and just thought i'd look again and in 2 minutes my iTunes opened YIPPEE
I must have installed deleted everything in order at least 15 times
Is there anyways this cane get pinned to stay at top as it works and save people ploughing
through post after post which is just asking the same question.
Off to back up and I Cloud back up and see how it works without sidebar
again thank you -
I am trying to update Photoshop & Premier Elements 11 and get this Error Code: U43M1D207
I am trying to update both Photoshop & Premier Elements 11 and get this Error Code: U43M1D207.
Can anyone help ?Try downloading the updates manually from http://www.adobe.com/downloads/updates/
Thanks
Nikhil -
I'm trying to update my apps and purchase a movie from itunes and it keeps saying "an unknown error has occurred." How do I fix this?
Trying to do both at the same time? Try updating the apps first. Maybe one at a time. Then try buying the movie.
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem. -
Error -48 trying to update my iphone 4 and keep getting this error?
Help- I am trying to update my iPhone4 and keep getting error -48? Can't find anything about this error.
" iTunes could not contact the iPhone software update server because you are not connected to the internet. Make sure your internet connention is active and try again."
-
My computer popped up with an update from iTunes several days ago. I downloaded the update. When I went to open iTunes on my computer, it gives me the following error messages...
Missing MSVCR80.dll file.
Error 7 (Windows error 126)
I tried to download iTunes again from the website and repair the problem, to no avail. I've tried several times, but cannot get it to open. I have a Windows 7 machine. My iPhone 5 and iPad work fine and have not asked me to update. I've never had a problem with iTunes before. I hate to delete it entirely from my computer and start over. I'm afraid I'll lose all the music I have downloaded there. What do I do?Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
why cant i update my ipod? when i try to update it. it always says error. why does it say that?
If you are updating by Settings>General>Software Update then connect the iPod to your computer and update via iTunes.
iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad
Otherwise, what is the complete wording of the error message. -
Tried to Export a video in mp4 but it always gives me an error
Exporting mp4 used to not have errors but everytime I export it, it says there was an error and could not be important and this only happens when the imovie project is in mp4. How can I fix it?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Nothing else to add.
Hi there,
You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
Thanks, let me know if the update helps,
Nathan -
I try to update imovie but a window appears asking me to log into an account, when i do so and try again to download the update the same window returns
How can I update my apps?Welcome to the Apple Support Communities
See > http://support.apple.com/kb/TS4236
If it doesn't work, go to App Store > Featured > Account > Show hidden purchases, and show iMovie -
I am trying to update itunes but keep getting 'The feature you are trying to use is on a network resource that is unavailable - Click OK to try again, or enter an alternate path folder containing the installation package 'itunes64msi' in the box below'.
I am unable to install and also i cannot uninstall itunes, can anyone HELP PLEASSSSSSEEEEEE!!(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio. Can you please help and tell me what i need to do. Thank you
Make sure all of the videos used in the project that is having that problem are from the same event. If they are from multiple events, move them all into one event.
-
my iphone 4s is not showing up in my itunes. I have tried to update itunes but it is telling me that it is the newest version. Have also tried to update my mac, which is also telling me it is the latest version (no updates) but i dont think it is.
any suggestions please?Which Mac OS X do you have installed?
With iTunes open, from the menu bar click iTunes > About iTunes
The latest version is 10.5.2 -
my ipod is a 4.3.5 and im trying to update it but it keeps freezing on me so i try restoring it but it just keeps puting error code 3196
Have you checked the Apple support site? If not, take a look at this -> iTunes: Specific update-and-restore error messages and advanced troubleshooting
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
If you've used some progam with your iPod that wasn't made by Apple, it might have modified the host file.
Maybe you are looking for
-
I have a new 15" MBP and it occasionally has issues booting where it will get to the gray Apple screen and the spinning circle will freeze. Also when it has been asleep for a while (1+ hour) it will almost always freeze when trying to wakeup. If I fo
-
Hi All, I need a report output as shown below. Team Country No of Plans > 500010 IN 10 > 500011 IN 5 > 500012 IN 5 > 500013 0 activated the hierarchy for the team
-
How to have a dynamic variable name?
I have a form that determines how many phone numbers a client has to edit by running a query against the database. The client can have anywhere from 0-3 phone numbers. I am assuming I can just wrap a CFOUTPUT QUERY tag around my input field so that i
-
Macbook Pro is picking up television audio. Any way to stop this?
Just recently moved into a new house and my MacBook has started to pick up a television audio source and it will play through both my speaker setup and my headphones. It is only amplified enough when the charger is plugged in or a minidisplay adapter
-
Utilization values not matching with g/l accounts
Hi Mentors while I am doing the utilization (J2IUN) FOR the month april my utilization balances not matching with g/l accounts. till the march my balances is tallying. why i am not tallying in april. please suggest me. thanks in advance Laxman