I'm trying to update my iphone 3GS to the 4.3.4 version and I am getting the error message "This version of itunes (version 9.1.1) is the current version. How do I update my PHONE and why is an itunes update being confused for my iphone?

You need iTunes 10.0 or greater to update your phone...iTunes isn't confused at all. If you're on a Mac, you'll need OS X 10.5.8 or greater to update iTunes to 10.0 or greater.

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I recently tried to update iTunes to 11.1, and am now getting an error message "This application has failed to start because MSVCR80.d11 was not found." I have uninstalled and reinstalled iTunes multiple times. Am running Windows XP Svc Pack 3. help

I recently tried to update iTunes to 11.1, and am now getting an error message "This application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix this problem." I have uninstalled and reinstalled iTunes several times with no success. I am running Windows XP Svc Pack 3. Help please.

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99753)

TS3218 I just updated my itunes and now I get an error message saying no ipod is recognized when I plug in the ipod. Worked fine until I updated!

Just updated itunes and now it won't recognize by ipods. UGH! I've tried the trooubleshooting but so far nothing has worked. I haven't yet uninstalled.

So here's the fix I found. Uninstall itunes along with the connected Apple files and programs. Then reinstall itunes.
Hope that helps

HT201302 I am trying to upload pictures from my phone to my computer and I'm getting an error message that a photo is corrupted so it can't download. I don't know how to tell which of the photos is corrupted so that I can delete it and try again? Thanks

I am trying to upload pictures from my phone to my computer and I'm getting an error message that a photo is corrupted so it can't download. I don't know how to tell which of the photos is corrupted so that I can delete it and try again? Thanks!

If this is an iCloud account the Outbox only appears when sending an email, so if it is still trying I suppose it should be showing now (not sure though, hard to replicate this)
What type of email account?

I just tried updating ITunes to the new version and it will not completely download and now I get an error message of MSVCR80

I just tried updating ITunes to the new version and it will not completely download and now I get an error message of MSVCR80. Is there a problem with the new iTunes version?
Now ITunes won't open.Help!!!

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

HT204053 I am running Windows 7 and have tried to install iCloud. No matter what instructions I follow, I still get the error message "This Apple ID is valed but is not an iCloud account." How can I resolved this?

I am running Windows 7 and have tried to install iCloud. No matter what instructions I follow, I still get the error message "This Apple ID is valed but is not an iCloud account." How can I resolved this?

I've tried both. First, I tried on my pc, where iTunes had installed iCloud when it last updated. I have iTunes installed on this computer (and on my iPad and iPhone), but that wasn't the issue.
So I went online, thinking I needed a separate iCloud Apple ID, but it prompted me for my current Apple ID and gave me the message about my ID being "valid" but not an iCloud account," which, lol, was what it had asked me to do in order to create one. I checked, and at least one other user is having the same issue. I'll attempt to copy/paste the Support request url: https://discussions.apple.com/thread/4430653?tstart=0
Thank you for any help you can give.
Trish

I have the current version of itunes, but when I go to update my ipod, I am getting an error message that says that it could not back up because the backup was corrupt or not compatible with the iPod. This is the first time trying to backup.

I have the current version of itunes, but when I go to update my ipod, I am getting an error message that says that it could not back up because the backup was corrupt or not compatible with the iPod. This is the first time trying to backup the iPod. I have authorized my computer. Still no luck.

Go to iTunes>Preferences>Devices and select the iPod backjp and click on delete and try again.
Also
- Reboot the computer
- Try another cable
- Try another USB port

I downloaded updates to iphoto and computer erred on install. I cannot open iphoto. I decided to reinstall iphoto from app disk and now I get an error message"......iphoto may be damaged or incomplete" Any suggestions how to get iphoto going again???

I downloaded updates to iphoto and computer erred on install. A report went to Apple.
I cannot open iphoto. I decided to reinstall iphoto from my app disk and now I get an error message"......iphoto may be damaged or incomplete" Any suggestions how to get iphoto going again???
My iphoto library still exists and I don't want to lose it.

https://discussions.apple.com/community/ilife/iphoto

I am trying to download the latest version of iTunes to my PC (windows XP) and I keep getting an error message or two. One is that it can't uninstall the previous itunes version, the other is that it can't find itunes.msi.

I am trying to download the latest version of iTunes to my PC (windows XP) and I keep getting an error message or two. One is that it can't uninstall the previous itunes version, the other is that it can't find itunes.msi. I have tried removing the old version in add/remove programs, but it says the same error. I tried deleting every thing that has itunes in the file/folder/etc and it didn't help.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT1386 I've updated my 2007 MacBook to 10.6.8, and now my iPhone 3 (used as iPod) and iPhone 4 aren't recognized to be synced anymore or I get an error message telling me to update my phone to 11.1 or something. When I do that is appears to update and whe

I've updated my 2007 MacBook to 10.6.8, and now my iPhone 3 (used as iPod) and iPhone 4 aren't recognized to be synced anymore or I get an error message telling me to update my phone to 11.1 or something. When I do that is appears to update and when finished nothing appears to have updated.

It is possible one of the 10.6.8 updates may help:
Combo v1.1 (7/25/2011), 10.6.8 2013 Security Update 004, 2013-005 Java update.
Note, your machine is too old to use the latest Java from http://www.java.com/

I am trying to update my bank information in iTunes and I keep getting an error message stating it doesn't match my bank information. I also have 9 pending charges from iTunes. Please help

I am trying to update my bank information in iTunes and I keep getting an error message stating it doesn't match my bank information. I also have 9 pending charges from iTunes. Please help

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I tried to download the new update, and I keep getting an error message, that it cant be downloaded!

I tried downloading the new update, and I keep getting an error message that it can't be downloaded!

Apple Store Tel: 1-800-692-7753
Best.

HT1386 I am trying to sinc my iPhone with my iTunes to get my music on my phone and i keep getting an error message 42001 pop up when i attempt to sync what is this error message and what do i do to fix this problem??

I am attempting to sync my phone with iTunes and I keep getting an error message 42001 so my phone can not sync with iTunes... What is this error message and what can I do to fix this problem and sync my phone to iTunes?

Dear Apple team,
I recently bought an iphone3GS from USA and jail broke it. Since I heard the there are lots of disadvantages I thought to unlock it officially through the original owner (in copy). He assisted me and confirmed that he unlocked it with AT& T (See the attachment). According to the instructions I restored the phone. But it is not activating with “Activation server is currently not available, please try again or try with iTunes”
When I try with iTunes , it says “you haven’t inserted a SIM” even though I insert the original AT&T SIM.
My current location is Sri Lanka ,so don’t have any apple support.
Please help me to be a good fan of apple.

I have a problem with installing PS13 as I get an error message "This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements." how do i do this?

i have a problem with installing PS13 as I get an error message "This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements." how do i do this

Try downloading the trial. It ought to detect that you have a 64-bit system.
You aren't using Vista, are you? PSE 13 requires at least win 7 and I think a few folks with vista have gotten a similar error message on trying to install it.

When I tried to download the new version of firefox I get an error message that says "you computer must be restarted to complete an earlier upgrade" when I restart it says the same thing. I cannot use firefox at all at the moment.

When I tried to download the new version of firefox I get an error message that says "your computer must be restarted to complete an earlier upgrade" when I restart it says the same thing. I cannot use firefox at all at the moment. When I try to uninstall in the control panel, the same message pops up.

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

I'm trying to update my iphone 3GS to the 4.3.4 version and I am getting the error message "This version of itunes (version 9.1.1) is the current version. How do I update my PHONE and why is an itunes update being confused for my iphone?

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