I'm trying to upgrade to Mountain Lion and I get an error message that says "server error during download; 403 forbidden. What does this mean, what can I do? I had no problem downloading Lion.

Trying to upgrad to Mountail Lion and got an error message : 403 Forbidden. What does this mean? What can I do? I had no problem when I upgraded to Lion.

403 Forbidden HTTP status code in response to a request from a client for a web page or resource to indicate that the server refuses to allow the requested action. In other words, the server can be reached, but the server declined to allow the requested access.
http://en.wikipedia.org/wiki/HTTP_403
Could you be using a different Apple ID oe such?

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HT2914 Hello: I am very much a novice with Final Cut. I am trying to import some video files from my desktop but keep getting an error message that says, "File error 1 file recognized, 0 access denied, 1 unknown". The file type is .mov, 35MB, 1920 x 1080,

Hello:
I am very much a novice with Final Cut. I am trying to import some video files from my desktop but keep getting an error message that says, "File error 1 file recognized, 0 access denied, 1 unknown". The file type is .mov, 35MB, 1920 x 1080, Codec MPEG-2 video linear PCM timecode, color profile HD (1+1+1). Can someone help? Thanks, Paul

You can't import MPEG-2 files directly to FCP X.
Can you play this file in Quicktime Player? If so, then you can use the free program MPEG Streamclip to convert this to Quicktime. Use the ProRes codec.

I'm attempting to convert a PDF but get an error message that says " an error occurred while trying to adobe createpdf online....

I'M ATTEMPTING TO CONVERT A PDF BUT GET AN ERROR MESSAGE THAT SAYS " AN ERROR OCCURRED WHILE TRYING TO ADOBE CREATEPDF ONLINE... IT WILL NOT LET ME CONVERT .HOW DO I SOLVE THIS PROBLEM

Hi tonigomezgalvan,
Does it happen with other PDF as well?
Please let me know which Browser you are using and its version.
Have you checked with a different browser if possible?
Regards,
Florence

Trying to purchase lion get an error message that says i need a duel core processor, i have one, now what?

trying to purchase lion. get an error msg that says i must have a duel core processor to buy.I have a 2.16 GHz Intel Core Due

A Core Duo is not a dual core Processor. What you need is a Core 2 Duo.
Regards
TD

I'm trying to redeem my digital copies by inserting the disk and entering in my code, but I keep getting an error message that says "An error occurred while copying "*movie* from the DVD to your computer- the required disk cannot be found"

I don't know what is going on, I have tried this with several movies as we got a few for Christmas and I keep getting the same error message- I will admit that my MAC is a couple of years old, so I wonder if it is a hardware problem with my disk drive- the error message has a smaller type message saying to check the DVD for dirt or damage and try it again, but the disks are all brand new with nothing on them at all- I have already experienced trying to get a digital copy when it has expired (stupid movie companies) and they wouldnt' let me redeem it, I worry that I will have the same problem if I wait too long to get these movies...

yes have latest edition of itunes, i have two ipads connected to the itunes one is working one is not, they belong to my kids, i set them up at xmas for them and all working fine til yesterday, kids say they have done any thing, can i take it to an aplle shop< or any more ideas, it just repeating trying to sync and coming up with the disk space cannot be found, don't want to risk connecting my other ipad up to the computer, i havent changed anything on my computer for months

HT203167 I am trying to download a digital copy to i-tunes and keep getting an error message that says the disk I am attempting to use is full. What does that mean

I am trying to download a digital copy to i-tunes, but keep getting an error message stating that the disc I am attempting to use is full. What does that mean???

Hi, reagans3.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues with iMessage. I am not sure what troubleshooting steps that you have processed; however, there are some additional steps in the article below that may help.
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Cheers,
Jason H.

HT1414 I am trying to restore my iphone and software is downloaded but I am getting an 'unknown@ error message that says an error has occurred and I cant update Iphone

I cannot restore my iphone 5 software. It has downloaded but when I try to restore to iphone it say an 'unknown ' error has occurred and it wont restore.

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.

I get an error message that says library not loaded and the reason is image not fund. I have reloaded IDVD and also done an update but still have the same problem. Anyone have any ideas on how to fix it?

I get an error message that says "Dyld error Message: Library not loaded @rpath/ilifeslideshowcore.framework/versions/a/ilifeslideshowcore" the reason: image not found
Anyone have any idea how to fix this problem. I have reloaded the software from the original disk and have downloaded the latest update and still get the same error.

Did you delete all receipts with iDVD in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder before installing the new copy? If not then do so and delete the new application also.
Click to view full size
Then install iPhoto from the disk it came on originally and apply all necessary updaters: Apple - Support - Downloads
OT

I downloaded the iCloud app to my PC (Windows Vista with Service Pack 2). But now why I launch the aplication, i'm getting an arror message that says "Unable to launch app due to side-by-side comparison". What do I need to do?

I downloaded the iCloud app to my PC (Windows Vista with Service Pack 2). But when I try to launch the app from the start menu, I'm getting an error message that says "Unable to launch due to side-by-side configuration". What do I need to do?

Sounds like a Windows issue. Google the error message. There are several discussions on the Microsoft forums listed that may help.

I cannot download OS X Mountain Lion, I get an error message that says: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." Why am I receiving this message?

I cannot download OS X Mountain Lion, I get an error message that says: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." Why am I receiving this message?

Servers may be overloaded.
One user reported:
Deleted file com.apple.appstore in /var/folders/, dissabled VirusBarrier X6: problem solved!

I just download mountain lion to my mac, now microsoft office suite doesn't work....it says 'you can't open the application 'microsoft word' because PowerPC applications are no longer supported. What does this mean and what do I have to do to fix it??

I just download mountain lion to my mac, now microsoft office suite doesn't work....it says 'you can't open the application 'microsoft word' because PowerPC applications are no longer supported. What does this mean and what do I have to do to fix it?? HELP!!

Install Snow Leopard on another boot partition, or upgrade Microsoft Office to a newer version, or use any number of better alternatives. Some of them are free.
Consider
LibreOffice (donation-supported)
NeoOffice ($10)
OpenOffice (completely free)
In addition to the above I also recommend Apple's Pages ($19.99). I use OpenOffice and Pages and have been completely Microsoft - free for over a year now. Life is better without Microsoft.

I tried to download the latest OSX Mountain Lion and got this notice - "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed. " What does this mean and why can't I download it?

I tried to download the latest OSX for my iMac - Mountain Lion.
This is the message that I received:
"We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed."
What does this mean?

The only thing that worked for me was to boot in safe mode.
Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
No trouble at all once I did this.
Reminder: create full backup before you upgrade OS
Hope it helps.

Upgraded my macbook pro to mountain lion from snow leopard does this mean i can upgrade my imac as well for the same price? And will it mess it up?

upgraded my macbook pro to mountain lion from snow leopard does this mean i can upgrade my imac as well for the same price? And will it mess it up?

You can upgrade the iMac for no extra charge - sign into the App Store there, download and install 10.8.
I recommend that you make a backup (Time Machine is probably the easiest method) before you install, and make sure that you are not using any applications that are incomptible with 10.8 (eg Office 2004) - other than that, it should go smoothly.
Matt

Trying to download Mountain Lion on Mac Mini currently running Lion 10.7.4. Computer is set to never sleep. When I check progress it says "waiting" under purchases on App store. What does this mean? Way too long to still be waiting. HELP

Trying to download Mountain Lion on Mac Mini currently running Lion 10.7.4. Computer is set to never sleep. When I check progress it says "waiting" under purchases on App store. What does this mean? Way too long to still be waiting. HELP

In the app store where it says waiting, do you get the option to "resume"?

If my mac runs on leopard os, and not te snow leopard os , does this mean i can't purchase the new lion os?

if my mac runs on the leopard OS and not the snow leopard os, does this mean i can't purchase the new lion os?

We probably don't know the whole story yet.
The big announcement Steve Jobs made was, of course, a sales pitch with all the "gee whiz" stuff -- no nitty-gritty, gory details.
Apple's "How to buy" post (http://www.apple.com/macosx/how-to-buy/) clearly says "To upgrade on day one" -- no mention of day two, or twenty.
It would be rather silly for Apple to take the position that, if you don't have broadband (for a 4 GB download), they don't want you as a customer. So it's likely there will be an alternative for such folks, such as a DVD or USB stick, possibly for a nominal extra fee. If so, that might also allow updating directly from Leopard.
When the actual release date is announced, there should be more details.

I'm trying to upgrade to Mountain Lion and I get an error message that says "server error during download; 403 forbidden. What does this mean, what can I do? I had no problem downloading Lion.

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