I made a package and have a token number and don't know how to open a case
I made a package and have a token number and don't know how to open a case.
Sugarislander1 are you facing difficulties installing your software? If so then you can find information on how to locate and intrepret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.
As Mylenium suggested you can also contact our support team to review the log files. You can contact our chat support at http://adobe.ly/yxj0t6.
Similar Messages
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Can someone please help. I have a really old MacBook that is running really slow. I want to wipe everything and reinstall the latest software but don't know how to do this. Also is there a way of keeping Microsoft Office when doing this? Thanks in advance
You do realise that wiping the disk means that everything on the disk is erased. Everything. Photos, music, emails, ...
So the first piece of advice is to make sure you have a back up of everything.
You need the OS disk to reintsall the operating system. You will use that disk first to erase the drive, then to reinstall the OS.
Here's the link for the US. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
As for MS Office, you will need the original disk that it came on to reinstall it. -
My computer sees the auto duplexer on my Epson Stylus PX720WD but iworks says it is not installed. I have contacted Epson and I have the impression that they don't know how to solve this problem. Anyone got any ideas?
If you print to PDF first, and then print it from Preview does it work?
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So when I try to update or download an app it says I don't have enough storage. I don't know how to use iCloud and stuff soo what do I do? Help! I don't wanna delete any pics either.
JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.
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I purchased an album on iTunes - Magna Carta - On July 9th. The album is all grey in My Music and I cannot play anything. I have the reciept however I don't know how to address the issue.... I have since bought music and it downloaded fine.
Hey kaliapple,
Thanks for the question. First, you can try deleting and redownloading the purchase by following along with this:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If that doesn't resolve the issue, then you can read how to report an issue with your purchase here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Regards,
David -
i had nokia n8 and now i want to transfer my contacts from nokia to my new i phone 5, i set up i tune and i cloud account but i don't know how to use do it. i have windows 7 and no outlook
If I wiped my phone I wouldn't have the contacts on my phone to send to my self. I would need to take just the contacts from my back up. I would have to do this through iTunes and I don't see how I can just extract the contacts only from my back up. From what I can figure out it is all or nothing
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How can I change the appe ID that is registred in my Ipad? It was bought for a friend and he put his own ID. I have my ID but I don' t know how I can install it in my Ipad
Tap on the id in Settings > Store and log out of it and then log in with your id. But if there is any content on the iPad from his account then you are probably better off resetting back to factory defaults via Settings > General > Reset > Erase All Content And Settings and starting 'as new' with it - content is tied to the id that bought/downloaded it so your account won't be able to download updates to any of his apps, and unless his account is authorised on your computer's iTunes and his content is on there then it will be deleted when you sync to it.
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I have iphone 4 . I don't know how that happenned that the normal color on screen and all icons changed ( for example , normally green color phone icon became purple color ,) and photo pictures turned negative appearance ( ghost-like ) . Any idea how to fix this mishap ? Your help will be appreciated.
Hi kshieh
You can try two possible steps:-
1]Triple click the home button. You should get an accessibility menu.deselect the negative/black and white option.
2]Go to settings->General->accessibility->and deselect invert colours.
That should fix it
Rithwik -
I am not able to open your answer for some reason my computer is not opening it in Explorer, it’s not responding and I keep getting error messages and I don’t know how to open it in another browser when Explorer experiencing issues.
HeatherIf you have IE version 10 go to TOOLS and change the option to use Compatibility View
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I have a lock that i don't know how to remove to update my software
i have a lock that i don't know how to remove to update my software
Click the lock and enter your password when prompted.
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I need to reinstall Acrobat standard XI. I have my serial number, but don't know where to download
Computer crashed. I need to reinstall Acrobat standard XI. I have my serial number, but don't know where to go to get the download. I have no disks. Help!
if that was supplied by dell, https://smartsource.dell.com/
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HT1212 my iPhone is disabled ..... and i don't know how to open it ?
my iPhone is disabled and i don't know how to open it
Follow the directions in the article you linked.
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Has anyone ever had the icons on the menu magnify? My phone slipped onto the floor in my car and icons are now hugh. Don't know how to fix it.
Double tap the screen with 3 fingers.
Stedman -
I have used Spotfy Music App on Facebook on my home computer, now trying to use on laptop, and i get this ERROR CODE: Firefox doesn't know how to open this address, because the protocol (spotify) isn't associated with any program. How can I fix this? Thanks in advance for any help
Hi,
You may have to install the Spotify application on the laptop to get Spotify protocols recognized. -
After using the Word in ICloud and creating a new project named recipes then putting a recipe in now I don't know how to add a new page with another recipe and save it to the same project the first one is in. I don't see any icon that will save?
Arlene83 wrote:
After using the Word in ICloud
There is no version of the Microsoft Word app available for iPad. What exactly do you mean here? What app are you talking about? And what is the tie-in to iCloud?
Maybe you are looking for
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