I need to clear old iPhone, I went to the reset option in setting. It it's asking for a password... I don't recall setting a password up and help for this? Thanks
I need to clear old iPhone, I went to the reset option in setting. It it's asking for a password... I don't recall setting a password up and help for this? Thanks
Are you sure it doesn't have iOS 7 installed? It sounds like Activation Lock is on and if that is the case, when you do Settings > General > Reset > Erase all Content & Settings, you need to enter the password for the Apple ID.
Similar Messages
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Help! I just restored my ipod touch 2nd gen cos I needed a clear out. I went to sync some music back on, and it seemed to work. However when I went into 'music' it said 'no content'. I tried syncing music 3 times and it did the same every time. Help!
Try plugging your ipod into your computer. Then start up itunes. Let it load everything. Then click on your ipod and play a song from your ipod's library. Not your itunes library. If it plays the song, then go ahead and stop it, disconnect your ipod, and check the content once again.
I had the same problem and beleive it or not, this worked. I synced my ipod like 5 times before finding this answer on the web. Let me know if I need to clerify anything. -
I just got tOhe iPhone 4Gs today and had contacts and photos uploaded from another phone synced new phone with iTunes for music and accidentally restored it so all my old iPhone stuff is on the new one is there any way to fix this ?! Please help !!!!
Could you be more specific about what exactly do you want to fix now?
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I lost my iphone in the water I bought a new one 4S now I have 2 back ups in Icloud, the one for the new Iphne and the old Iphone where I have the most info I need. How I can download my old backup?
Welcome to the Apple community.
You cannot download a backup from iCloud, the only way to access it is to restore to the backup with your new phone, which you should have done when you first connected it. If you restore now, you will lose all the new information you have added to your new phone. -
I got a blacklisted iphone 5 from att and I reset it and now when I try to set it up it needs a sim card so I went to the att store and they put a sim in and on the iPhone it says replacement needed couldn't complete activation.i just want use it as a ipod
To use it as an iPod it must be activated...to do that it has to accept a sim. A blacklisted iPhone cannot do that. Take it back to AT and T where you got it and get your money back.
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Dear Apple support!
My name is Duy Lam. Recently, one of my best friend just upgrade his phone so he gave me his old iphone 4s, white. The phone was ok, but the problem is when I upgraded it to IOS 7.0.4 it activated lock. it request for the apple id ; I had call my friend to ask about that but it's been a long time he couldn't remember the original ID that he had used. so now, could you be able to unlock the phone that i can continues to use this phone. Thank you so much, and I appreciate you all
<Personal Information Edited by Host>All Apple support contact information is on the web site - http://www.apple.com/contact/
If your friend needs to recover his AppleID used for that iCloud account, then follow the directions here:
http://support.apple.com/kb/HT5787 -
HT201210 I have an iPhone that went through the wash...
Can somebody help me with this? My iPhone 4s went through the washing machine (full cycle) and I popped the back off and stuck it in rice for a few days, now it turned on but its just showing that I need to plug it into iTunes. I did that and it was trying to restore it but it wasn't working. I tried multiple times, but nothing. What should I do? I need this phone, badly.
Out of Warranty replacement for an iPhone 4S is $199 US, adjust
for your location. There is no magic cure - washing your iPhone
destroyed it, and it must now be replaced. -
Have mac mini with thunderbolt monitor 1yr old, recently updated with new 10.0.2 from apple, now iMovie doesn't seem to support my Sony HDR-XR500 camera. Is there any help on this?
haha, so now i'm thinking. I'm learning the terminal as fast as i can but there are several lines of codes and commands in there that throws up red flags to me that i don't fully understand. It just looks fishy too me. It would be highly appreciated if someone could just check this out just to tell me that i don't need to worry about it. Or point me in the right direction. I just feel un easy about this. ha.
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HT1766 My iphone 4 went through the wash.
My iphone 4 went through the wash. I have an appointment this morning with apple but am suspect I may just be waisting my time. Is my phone likely toast or do you think they will be able to help it somehow?
They will offer a replacement at some cost to you. What that cost is, depends on whether you have AppleCare+.
Good job on the bowl of rice tactic. If it powers on at all, use that opportunity to create a backup. Do you sync to a portable computer? Take it with you, so you can perform the backup/restore right there. Otherwise, you can use an iCloud backup which can take anywhere between two minutes and 12-hours. Again, that variance depends on what steps you have taken prior to the water damage incident. -
I need advise and help with this problem .
First , I have been with Mac for many years ( 14 to be exact ) I do have some knowledge and understanding of Apple product .
At the present time I'm having lots of problems with the router so I was looking in to some info , and come across one web site regarding : port forwarding , IP addresses .
In my frustration , amongst lots of open web pages tutorials and other useless information , I come across innocent looking link and software to installed called Genieo , which suppose to help with any router .
Software ask for permission to install , and about 30 % in , my instinct was telling me , there is something not right . I stop installation . Delete everything , look for any
trace in Spotlight , Library . Nothing could be find .
Now , every time I open Safari , Firefox or Chrome , it will open in my home page , but when I start looking for something in steed of Google page , there is
''search.genieo.com'' page acting like a Google . I try again to get raid of this but I can not find solution .
With more research , again using genieo.com search eng. there is lots of articles and warnings . From that I learn do not use uninstall software , because doing this will install more things where it come from.
I do have AppleCare support but its to late to phone them , so maybe there some people with knowledge , how to get this of my computer
Any help is welcome , English is my learned language , you may notice this , so I'm not that quick with the respondGenieo definitely doesn't help with your router. It's just adware, and has no benefit to you at all. They scammed you so that they could display their ads on your computer.
To remove it, see:
http://www.thesafemac.com/arg-genieo/
Do not use the Genieo uninstaller! -
Can I view contacts backed up to the iCloud from my old iPhone without actually restoring the data on a new device?
If you have a backup, yes, You can restore the new device from the old backup. Without a backup, no.
Without a backup, and without the device, you no longer have any of your data to put on anything anymore.
You can redownload purchased content from the iTunes and App stores - just use the same AppleID as you did with the old device. -
I forgot my passcode. and i need to restore my iphone 4 in order to reset the passcode. But I haven't backed up to icloud recently and REALLY cant lose my 1000 photos, contacts, ect. How to i backup before having to reset every thing?
You can't. If there was a way to get into the phone and backup data without a passcode, what would be the purpose of the passcode?
Either think harder, or prepare to lose all your data. -
how can i sync my iphone, when i acept the trust option, but it doesnt give me the tab that says "iphone" next to the store/library tab?
Hello again and sorry to bother you. I was hoping you could help me with iTunes 10.5. This update has been a pain. When I first installed it, my entire library was gone. Luckily, I saved the "iTunes Library" file before updating and copied it in place and my library appeared. But now the problem I'm having is that the iTunes can't find any of the "original" files, even though my iTunes Media file location has not changed (it's on an external network drive". When I click on the "Do you want to find the original file" I can find it in the appropriate folder. I checked the "Preferences" and under "Advanced" I re-mapped it to the appropriate location and already had the 2 boxes for iTunes organizing files checked. Then went to "File" and "Organize Library" and clicked the first check box and then got the "Copying Files" bar. When this was completed, I thought it would be able to find the original files. But I'm still getting the same error message about not being able to find the "original" files. Do you have any suggestions? Thanks again for your help.
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Since you don’t allow emails any more – I suspect because of the numerous complaints with your service and the way you treat people that you don’t want documented, I am calling and I want this call recorded for future reference.
I have been a long time faithful customer of vzw and although the past year I have been late on payments many times and really couldn’t afford your exorbitant prices for services lots of other companies offer sometimes three times cheaper than what you charge, I have hung in there trying my best to meet my obligations.
This month has been no exception. You don’t know the background; the whole story of people’s lives. I know you could care less because all you care about is the profit-the money that comes in.
I was told when I agreed to pay my bill on the third per the recorded message that I had 14 days to pay…you cut me off anyway. The phones are not the tissue; your suspending my service means I cannot work. I may lose my job…how do you justify that? In any case? The least you could do would be to keep 4986 on and cut the phones off. But no. You refuse to compromise and meet the basic needs of your customer. What does that say about your company? I tried to call back on three separate occasions to tell you I couldn’t pay because of unexpected expenses but couldn’t get out of the automated system…sadly couldn’t get to a real person which also speaks volumes to me.
All this tells me this is a company I don’t wish to be affiliated with any more. As soon as I can, I will discontinue service with you…I know you could care less. I will honor the remaining portion of the contract but that’s it. You don’t deserve my business. I am a good, hardworking person who, at the sacrifice of myself and my needs, always pays her bills…albeit late at times. I realize others tell you stories and lies to justify themselves. That’s not me. If you knew what I had been through the last 7 yrs you would marvel that I am still on my feet…don’t judge too quickly. You could be wrong…and in my eyes you are by doing this to me.
God will see us through this extremely scary time of that I have no doubt. No thanks to your company and lack of understanding and mercy. I am doing the best I can. Sadly you are not.
See I have choices. MANY choices of providers for services you offer. I don’t have to be treated like this. I don’t have to succumb to your coldness and callousness. I intend to choose better (and cheaper). If your company doesn’t get the “people factor” back you will be sorry.Problem here is you admit you cannot afford the service.
And you want to blame Verizon for losing a job because you have no cell phone.
If your job depends on that phone I would pay it on time every time if you need a job to pay your bill.
No other service is going to treat you any different. And if you cannot afford Verizon's monthly invoice how are you going to afford new devices, activation fees, possible security deposits on any other cellular carrier? You can't.
Also if you made an arraignment to pay and then decide you cannot do so, why should Verizon extend you service or credit, or why is it you want to use the service and data and not pay for it as agreed.
Get a prepay phone. Its evident the cost is too high for you to afford on post pay.
Good Luck -
Now fcpx don's start empty. It stops and you see this, no more action did my mac
Now fcpx don's start empty. It stops and you see this, no more action did my mac
I can't open projects, FCPX didn't find my photo's and didn't find the links to the stuff of fxfactory.
I removed fcpx and installed it again after closing my mac.
I renamed fcpprojects and events. FCPX starts empty without photo's and links to fxfactory.
Very disappointed because it cost my hours and fcpx doesn't work yet.
Greetings
TonRuss
Thank you for your quick and good response
I was a little disappointed that I was referred to an apple store while I had just arranged everything over the internet
Trash FCP doesn't work. than i go to Library etc. That doesn't work.
I made a new user account and FCP works.
FCPX is working again on this new account.
I see all effects, transitions, titles and generators.
The only downside is that I have to set everything again. FxFactory. Iphoto etc.
How is it possible that I can set up a new account FCPX and not on my own account. Is there an explanation for this.
I was helped, because I can use FCPX again on a new account. Although with some detours and some extra time and energy.
So thanks a lot.
I hope that you can help me that I can installed FCPX on my own account.
Greetings
Ton
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