I need to download an updated version of Adobe Flash. When I go to System Preferences, Adobe nd then Advanced, it says to download the newer version, but when I click on it, the program will not complete the download. It is VERY frustrating.

Why won't the Adobe flash successfully download the newest version? I tried going to System Preferences, Adobe Flash, Advanced, Check Now and clicking on update.

Try un-installing and then re-installing.
Adobe Flash Uninstaller
Adobe Flash Player

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I recently purchased the iPhone 5 and my itunes account on my iMac 7,1 will not recognize it as a device. My imac has stopped downloading new updates, it says it is up to date with iTunes 9.2.1. My imac will not run the newest 10.7 itunes either. HELP!!

I recently purchased the iPhone 5 and my itunes account on my iMac 7,1 will not recognize it as a device. My imac has stopped downloading new updates, it says it is up to date with iTunes 9.2.1. My imac will not run the newest 10.7 itunes either. All I want to do is put my music from itunes on my computer to my new phone. HELP please!!

i called apple and they are sending me snow leopard so i should, *fingers crossed, be able to run the newer version of itunes. we'll find out for sure in a few days when it arrives

I have an issue with Acrobat, after a few uses, the program will not load, the only way to fix it is to completely uninstall the CS suite wipe the drive and reinstall the software, then after a few uses it stops working, how do i fix this?

after a few uses, the program will not load, the only way to fix it is to completely uninstall the CS suite wipe the drive and reinstall the software, then after a few uses it stops working, how do i fix this?

Not sure of an answer to your basic question, but it may be that you can run a repair (on Windows --> Control Panel>Programs & Features and run the repair on Acrobat). If that fixes the issue, at least temporarily, at least you will not be reinstalling everything -- a real pain.
Next, open Acrobat and go to the Help to run the updates and be sure you are current. On some OSs, the updates are critical.

My iPad 2 will not complete the download of software upgrade 6.1.2?

Hi. My iPad 2 will not complete the download and install of the iso 6.1.2 software upgrade to fix the calendar exchange that is draining battery. It goes through the process and then just says there is an error but does not indicate the error. Any ideas gratefully accepted.
Also I don't know if it is connected but it also will not download new apps or iBook I purchased. Please assist if you can.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off the router and then power it back on
- Reset network settings: Settings>General>reset>Reset Network Settings. You will have to rejoin all networks

TS3212 I'm trying to download i tunes for windows 8 but it will not complete the process?

I'm trying to download i tunes for windows 8 but it will not complete the process

does it give you an error message?

IPhone 4s will not complete the recent download of iOS.702

My iPhone 4s will not complete the most recent download of the iOS 7 too. It accomplishes about 20% and freezes. I have tried resetting several times. Same result. The phone is for all intents and purposes locked up on the download screen. Has anyone else had this problem.? And how was it solved? An online search shows nothing regarding this problem.

I've already tried unplugging the iPhone and restarting my computer - twice.

IMovie 9.0.7 will not complete the update either with the download dmg file from the apple site or from the OS software update. I would appreciate some advice.

When installing the new update 9.0.7 to iMovie either via a dmg file or from the software updater the install will not complete the installation. The indicator bar just stays in the same place with the note install time remaining about a minute. I have let it set for hours and nothing happens. Does anybody have any advice?

Try this.
After signing into the Mac App Store (MAS) with your iTunes Apple ID, look at the Purchased page. You should see the three bundled iLife apps listed with Accept buttons. After you have accepted them and Apple has verified that they came on a new Mac and assigned them to your Apple ID and iTunes/MAS account, you should be able to update them.

Firefox will not complete the installation even after several attempts of rebooting the computer.

I downloaded the Firefox 9.0.1 upgrade but it will not complete the installation on my computer. Everytime I try to remove the program, it tells me to reboot the computer to finish the installation. After several reboots, the same error keeps coming up.

Try to run the Firefox program once as Administrator (right-click firefox.exe: Run as Administrator).
If that doesn't solve the problem then remove the Firefox program folder (C:\Program Files\Mozilla Firefox\) to do a clean reinstall.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 9.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no softwar

hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated

If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing!

HT3669 My Epson Perfection 1200 scanner functions as a flatbed scanner but when I try to scan transparencies the control panels change in Image Capture but the scanner bar will not complete the overview scan & cannot travel beyond the first 2/3 centimet

Epson Perfection 1200 scanner continues to function as a flatbed scanner but when I try to scan transparencies/film negs the control panels change in Image Capture but the scanner bar will not complete the overview scan & cannot travel beyond the first 2/3 centimeters. All the communications seem to recognise the scanner and the mode for the intended scan but the necessary overview scan is not completed, nothing comes up on the Image Capture scan window. If I unplug the film adaptor I can get a document scan. When I plug in the adaptor again the Image Capture details change which allows me to select the type of scan required but when the scanner attempts an overview scan it is unable to complete it.
I have had the scanner from new (12 Years) and have previously scanned slides and film with the adaptor but maybe this was before I upgraded my computer (imac 27").
Do I have to buy a new scanner? It seems so close to working correctly.
I have downloaded the Epson recommended driver (5.4) and have Epson Perfection 1200 6.6 Universal showing in the Applications List.
Any thoughts or observations would be much appreciated before I go out and spend money an new hardware.
Thanks

I have same issue - have you solved this yet?

I have Photoshop Elements 9 on an iMac with OS 10.6.8. I bought a new printer/scanner and the program will not import the new scanner to replace the old one. How do I do this?

I have Photoshop Elements 9 on an iMac with OS 10.6.8. I bought a new printer/scanner and the program will not import the new scanner to replace the old one. How do I do this?

Thank you for your suggestions. I downloaded a more recent version of Twain, but this didn't help. I also tried closing and opening Photo Shop and restarting my computer without success. Reinstalling Photo Shop sounds like a very promising solution, but I'm not sure I will do it. In the meantime I can scan items using a printer program. These scans open in Photo Shop. It is an extra step.

I updated my 4s to ios7 and the phone is now completly dead. I tried to restore it with the new itunes but it won't restore. If you can't get the download be glad! Anyone have any ideas other than going out and buying a new Samsung phone?

I updated my 4s to ios7 and the phone is now completly dead. I tried to restore it with the new itunes but it won't restore. If you can't get the download be glad! Anyone have any ideas other than going out and buying a new Samsung phone? I don't really need a paper weight.

No not jailbroken. After the update which took about 45 minutes. The phone went black. Dead. Wouldn't restart. Using the new itunes I tried to restore it. It went through the motions; the white Apple and progress bar appeared on the iphone screen. Then I got a message "Itunes has detected an iphone in recovery mode. You must restore this iphone before it can be used with itunes." Then the phone went completly dead again. I Repeated the process and got the same results. Is there another way to restore the phone if it's dead, besides itunes?

I am trying to update my software through the app store but for some reason an error occurs and will not allow me to do so

I am trying to update my software through the app store but for some reason an error occurs and will not allow me to do so. And when i go online to log into my apple id account it states that there is an error. Can someone help me solve this issue, its annoying me?

Apple’s having trouble with the iTunes Store servers right now. Wait for them to resolve the issue.
(123935)

My MacBookPro (mid 2012) will not complete the boot process. Yosemite's progress widget gets about 1/3 to 1/2 way across when the logo disappears and the screen goes all white for 10-15 secs or so, then the machine shuts down and restarts.

My MacBookPro (mid 2012) will not complete the boot process. Yosemite's progress widget gets about 1/3 to 1/2 way across when the logo disappears and the screen goes all white for 10-15 secs, then the machine shuts down and restarts. This sequence will repeat seemingly forever unless I shut it down manually.
I upgraded to Yosemite from Mountain Lion a couple months ago, skipping Maverick completely, and I've done any associated updates that Apple told me about. I don't recall which version of Yosemite I have, but I'm sure it is the "latest and greatest".
I've tried re-starting in Safe Mode / Safe Boot and that does the same thing as described above except without the endless restarts. Instead of restarting at some point, SafeBoot proceeds to the white screen and then it hangs until I restart it manually. (I've waited as long os 20-30 minutes with no response).
When I tried the option-command-p-r key combo I never get any chimes or other noises besides the original 1 time boot sound that you would expect to get when starting up a macbook pro.
I was using the mac quite normally (meaning I was doing work I normally do on it and there was no indication of anything wrong) immediately prior to this happening.
The machine is BootCamp(ed) with Windows 8.1 which I use from a VMWare virtual machine instead of natively so that I can have both OSes running at the same time. I also think this is unrelated to my problem. I have been using this setup for more than 2 years.
My upgrade to Yosemite was uneventful and I thought it went well and was very smooth. I don't want to lead attention away from Yosemite, but at this point my problem does not seem related to the upgrade.
Any help is appreciated.

Install or Reinstall OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
      the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
           because it is three times faster than wireless.

So, my ipod touch is running 5.1.1 and is slow and sometimes unresponsive. According to Apple it will not update to iOS 6. It is a 32GB, 3rd Generation. I want the new features but it's making me mad. I do not want to jailbreak. HELP?!

So, my IPod touch is running 5.1.1 and is slow and sometimes unresponsive. According to Apple it will not update to iOS 6. It is a 32GB, 3rd Generation. I want the new features but it's making me mad. I do not want to jailbreak. As this would void my device from Apple. I love the features iOS 6 has to offer but I don't want to put out anymore money. IPods are expensive enough, Should I use blobs? Or would that make my device worse. Plus I do not want to pay $20.00 for a chat and have to wait all day to someone who I can't understand on the telephone. someone help me please.

For the slowness:
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

I need to download an updated version of Adobe Flash. When I go to System Preferences, Adobe nd then Advanced, it says to download the newer version, but when I click on it, the program will not complete the download. It is VERY frustrating.

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