I need to make a reservation but the Urbeats 2 are not listed. I tried to add them but there is no serail number for them.

I need to make an appointment to have my Urbeats looked at they're not working. I tried to make a reservation but they where not listed. I tried to add them but I don't know the serial number or if they have a serial number. How can I get a reservation?  

Try phoning them.

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