I need to reset a password for a game center account that does not have an email account associated with it. I keep getting a message that it has been disabled.

We have 3 iPads on my iTunes account.  My son created a game center account as a minor and it did not require an email account. Now he cannot remember his password and he is locked out. I am unable to reset it because all he has is his nickname and not a real apple I.d. How can I fix this?

I just saw that the app Doodle Jump HD FREE which  is said to be downloaded is not seen in my purchases in APP STORE, so assume it is a spam. However I still cant reset my password...
Thank you again!
PS. The email looks so real... from APPLE

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