I only get sound on my "video" why is it only playing sound?

I have Premier elements13
I follow all the instructions to the point. when I Publish+share to computer it creates an MPEG file, it plays the sound but no picture/video? What am I missing?

runelarneng
Sorry for the delayed reply. I must have lost track of your thread.
What are you using as your player? Windows 8 and 8.1 are known to have Windows Media Player MPEG2 issues. Microsoft issue. In this regard, can you download and install the VLC player and get video as well as audio playback with it?
VideoLAN - Official page for VLC media player, the Open Source video framework!
Typical drill type considerations....depending to your reply to the above.
Since you present your issue as no video, it is important to assure that you video card/graphics card (in spite of its superior attributes) has a driver version that is up to date. So, please confirm that at the web site of the manufacturer of the card.
Your GoPro video was probably AVCHD or H.264.mp4 and apparently has undergone conversion since you refer to your present source media .mp4 and .avi as "originally" GoPro recording. Please download and install the free codec utility named GSpot to confirm the video properties, specifically Video Name, Codec, and Status as well as Audio Name and Status.
GSpot Codec Information Appliance
Please confirm if you have video in previewing the Timeline content before export.
You say that your MPEG export (Publish+Share/Computer/MPEG has no video. However, you say that you have the latest version of QuickTime installed on your computer. Please go to Publish+Share/Computer/QuickTime and let me know if you find QuickTime presets in the Presets list.
Please review and consider the above and then we can decide what next.
Thank you.
ATR

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I only get sound on my "video" why is it only playing sound?

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