I opened my computer and all the icons on my desktop were itunes icons, so I uninstalled itunes and it went back to normal, then I installed itunes again and the same problem happened. What should I do?

I opened my computer and all the icons on my desktop were itunes icons, so i uninstalled it, then reinstalled it and i happened again. What should I do?

Morning Akmal345,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iPhone not appearing in iTunes
http://www.apple.com/support/iphone/assistant/itunes/
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best of luck,
Mario

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My "other" in my itunes in over 12GB, I have restored my phone but encountered the same problem. What should i do?

My "other" in my itunes in over 12GB, I have restored my phone but encountered the same problem. What should i do?

Have you got any apps that have large amounts of data, e.g. 3rd party video players?
tt2

Hi all I am from India,I purchased whatsapp application on14th July for Rs.55 but they charged me Rs.60 for that and also yesterday again they charged Rs.55 for the same app..what should I do??Please help me out guys..

Hi all I am from India,I purchased whatsapp application on14th July for Rs.55 but they charged me Rs.60 for that and also yesterday again they charged Rs.55 for the same app..what should I do??Please help me out guys..

Have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge (the Rs 60) may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
For the second charge for 55, you used the same account to re-download the app ? If you did then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS4268 I still have "Waiting for Activation" while trying to activate iMessage on the iphone, noting that it was working normally and stopped working suddenly, as well I had done all the mentioned steps.. what should I do else?

I still have "Waiting for Activation" while trying to activate iMessage on the iphone, noting that it was working normally and stopped working suddenly, as well I had done all the mentioned steps.. what should I do else?

Define "mentioned steps."
See this:
iOS: Troubleshooting FaceTime and iMessage activation

I tried to down load photos to my computer, but accedently click update setting as well. Now the phone is frosen and the computer shows that I have to restore the phone, in this case I will loss all the photos. right? what should I do?

I tried to down load photos to my computer, but accedently click update setting as well. Now the phone is frosen and the computer shows that I have to restore the phone, in this case I will loss all the photos. right? what should I do?

Follow this very helpful user tip by wjosten:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive

So my iphone 4 that is using ios5 keeps freezing when i want to dial, or receive call. i can use all my other apps but cant use the phone to call because the freezing problem. i know some people that are having the same problem too. what can i do?

so my iphone 4 that is using ios5 keeps freezing when i want to dial, or receive call. i can use all my other apps but cant use the phone to call because the freezing problem. i know some people that are having the same problem too. what can i do?

I got the same problem. The percentage of getting this problem is around 10% of all my dial/receive calls.
The problem usually appears when I receive calls. The phone app will freeze, and I cannot dial or receive calls even I closed the phone app, however, most other apps work properly.
Once this problem happens, I will not be able to turn off the phone by holding sleep button, the only way I can get rid of it is holding sleep and home button at the same time to reset the iphone.

HT1926 "Registry settings usef my ITune drivers for importing and burning CDs and DVDs are missing." I have reinstalled Itunes and still get the same message. What should I do. bkgee

"Registry settings used by ITune drivers for importing and burning CDs and DVDs are missing." I have reinstalled ITunes but still get the same message. What should I do? bkgee

I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes

I have recently upgraded to OSX 10.8.2 and now find that I cannot operate my scanner, an hp psc 1310 series printer/scanner. I get a message saying that Power PC is no longer supported. I am still able to print on the same device. What should I do?

I have recently upgraded to OSX 10.8.2 and now find that I cannot operate my scanner, an hp psc 1310 series printer/scanner. I get a message saying that Power PC is no longer supported. I am still able to print on the same device. What should I do?

Hi,
PSC 1315 no longer supported for scanning since Mac OS X v10.5 or while using any newer OS, there is no scan software provided by either HP or Apple (Image Capture)
You may find this information stated below for Leopard, the same apply for any newer OS version:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01234231&cc=us&dlc=en&lc=en &os=219&product=374568&sw_lang=
Image capture will not recognize your device as well, only print is supported as you may find listed for teh PSC 1310 Series below:
http://support.apple.com/kb/HT3669#HP
Although there is no official scanning support for your device you may still try the 3rd party VueScan software which list your scanner as supported and compatible with Mountain Lion:
http://www.hamrick.com/vuescan/hp_psc_1310.html
Shlomi

Pls its very urgent - i dropped by iphone 3G and the display became very dim soon after and it still remains the same - pls advise what should be done to bring the display back to normal

Pls its very urgent - i dropped by iphone 3G and the display became very dim soon after and it still remains the same - pls advise what should be done to bring the display back to normal

sounds like you broke the display when you dropped it. There's nothing we users here can do for you.
Since the iPhone warranty does not cover accidental damage, you will have to pay to have your phone repaired or replaced. You can bring it into Apple for an out of warranty exchange in the country of purchase, or you can find a 3rd party iPhone repair store in your area.

TS3681 I restored my iPad and then i clicked "Restore iTunes backup". It is finished but on the iPad screen it says connect to iTunes. I connected it to iTunes but it says the same thing. What should I do?

I restored my iPad and then i clicked "Restore iTunes backup". It is finished but on the iPad screen it says connect to iTunes. I connected it to iTunes but it says the same thing. What should I do?

You are in Recovery Mode. Follow the instructions below to recover your iPad.
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port. (Make sure you have the latest version of iTune on your computer)
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

We have 3 iphones in my family. With the new upgrade 5.1 all the batteries last for just half day in normal use. The same problems happens to a lot fo friends after the upgrade! Is it possible to remove the problem?? Thanks. Mauro, Italy.

We have 3 iphones in my family. With the new upgrade 5.1 all the batteries last for just half day in normal use. The same problem happens t a lot of friends of mine after the upgrade. Is it possible to remove the problem??? Thanx!

We have 3 iphones in my family. With the new upgrade 5.1 all the batteries last for just half day in normal use. The same problem happens t a lot of friends of mine after the upgrade. Is it possible to remove the problem??? Thanx!

I have a year old iMac and Macbook, both on 10.7.3. Every time the iMac goes to sleep I lose wi-fi. No problem with the Macbook and iPad. A lot of people seem to have the same problem. What's the solution?

I have a year-old iMac and Macbook, both on 10.7.3. Every time the iMac goes to sleep I lose wi-fi from Airport Express. No problem with the Macbook or my iPad. It seems a lot Mac users are having the same problem. Is there a solution? Does Apple have a solution?

Sometimes there are problems.
Somethings to try but probably won't help....
1. Repair Disk Permissions
2. Startup in Safe mode by holding down the "Shift" key....
3. Reset the P Ram by holding down the "Command/Option/P/R" keys at the same time...
The above are standard items to do on any Mac from time to time.
I repair permissions at least once a month....
The other 2 periodically as they do straighten things out when they get out of whack....
Thanks for the feedback.

TS4036 When I back up my iPad, it says that the last backup could not be completed. I repeat the backup process several times but still receive the same message. What should I do?

When I back up my iPad, it says that the last backup could not be completed. I repeat the backup process several times but still receive the same message. What do I do?

Welcome to the Apple Community.
The following article(s) may help you.
Troubleshooting iCloud Back Up

HT1338 My MacBook Air froze today after it went to sleep I can't get it to shut off or anything, and the mouse is frozen in the same spot. What should I do?

Please help! I start college again next week and will need it ASAP!

Hi Melissa and welcome to Apple Discussions,
Try Force Quit. Press Alt key + Apple key which is to the right of the Alt key + Escape key top left all at the same time and and a force quit applications window should open. Highlight iphoto and click on the blue force quit in the bottom right.
Hope this helps,
Alan

I had a phone with a faulty wifi and microphone, apple gave me a replacement handset with the same problem! what do i do now?

I bought an iphone 5 and the phone had connectivity problems with the wifi, it wouldnt even recognise it unless you are in the same room and even then it was merely only sometimes, the microphone was completely gone and the other person i was on the phone too could never hear and as well the it wouldnt recognise my sim alot of the time either, the phone read no service. Apple gave me a replacement handset in store which turned out to have the exact same problems! ... what do i do now? .... i dont want to pay for a train to the nearest store again to be given another faulty phone!

You're welcome.
Advertisements when using the Safari browser on your Mac?
If so, at the Safari menu bar go to Safari and select Preferences.
Select Security.
Is Block pop-up Windows selected?
Select Privacy.
Is Ask websites not to track me selected for Website tracking?
There is also a Safari extension called AdBlock and when enabled should help.
Regarding your iPad Mini, try a reset which is similar to a computer restart and is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release.

I opened my computer and all the icons on my desktop were itunes icons, so I uninstalled itunes and it went back to normal, then I installed itunes again and the same problem happened. What should I do?

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