I ordered and received an iMac 27 with an SSD and it looks great. Unfortunately it freezes up often and it has to be rebooted or sometimes it unfreezes by itself. I wonder how may others have this experience. Mine is being returned tomorrow.

This beautiful iMac27 has great specifications, but does not function properly. The brand new computer keeps freezing up. The cursor can be moved but has no effect on any of the widows that are open. Some times it unfreezes all by itself after a while. I looked up this issue on the net and it appears that I am not the only one having this problem. Lugging the computer to an Apple store for service and not being able to replicate the problem when the technician tries it, will be very frustrating (as it has happened to several other owners). As such, I am returning the computer immediately and keep watching the discussion boards to see if this problem gets fixed before I place my order again. I will greatly appreciate if any one with this problem (freezing up) has come up with a real soultion by themselves or through technical help from Apple.

I looked up this issue on the net and it appears that I am not the only one having this problem.
Where did you find this information? It's rare that a brand new iMac would freeze up like you are describing.
Did you install anti virus software?
Or an an called MacKeeper?
Any third party software ???
Check login items.
Open System Preferences > Users & Groups > Login Items. Remove all items.
Same for HD > Library > StartupItems
Then restart your iMac to test.
You have 14 days from the date you received the iMac for an exchange or refund. And your iMac comes with a one year limiited warranty.
message edited by: cs

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