I have OS X 10.8.5 trying to upgrade. Have downloaded latest OS X Maverick but to install I am prompted for the Admin Password. I don't believe one was ever set up. I have tried my Apple Id Password but not accepted, Advice appreciated.

My system is Mac HD OX S 10.8.5. I want to upgrade 10.9.1 and have downloaded it. However, to install it I am prompted for the Admin Password. I don't believe one was ever set up. I have tried my Apple Id Password but not accepted, Advice appreciated?

If you have 10.8.5 you don't have a PowerPC Mac (PPC). PPC is for pre-2006 Macs. Go to Apple menu -> About This Mac to make sure you have an Intel Mac and that you didn't flip the 5 and 8 in your operating system indication. If you actually have 10.5.8 but you have Intel it gets a lot more complicated to install 10.9.
10.5.8 is the maximum for PowerPC.
10.6 can be upgraded on Intel with this tip:
https://discussions.apple.com/docs/DOC-2455
And it also help you get up to 10.6.6 or 10.6.8 as needed.
https://discussions.apple.com/docs/DOC-6271
will help someone with 10.5.8 determine if they are ready to jump to 10.7 or later.
If you have 10.8.5, you must install 10.9.0 first (free from the Mac App Store) to get to 10.9.1.
Backup your data:
https://discussions.apple.com/docs/DOC-1992
and check http://www.roaringapps.com/ and your printer, scanner, and peripheral drivers are compatible with third party vendors before upgrading to 10.9.

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I have ios7.1.2 on my iphone and am trying to upgrade to 8.0.2. I haven't installed 8 yet and when I try and upgrade nothing happens. It says just the improvements from 8 are available but not the whole ios. What to do?

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It sounds like maybe 8.0.1 has downloaded onto your phone but not installed. You can check for it in Settings > General > Usage > Storage, Manage Storage. If it's there you should see it at the top of the list of apps. Swipe to delete it. 8.0.1 was pulled by Apple quickly after it was introduced due to issues and replaced by 8.0.2. Once it's deleted you should be able to download and install 8.0.2.

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If you have music that was purchased on different iTunes accounts than the one you use, then you must provide the password, otherwise the tunes are not considered yours. You can turn off iCloud and just use the usual USB sync method. But I wonder whether you'll have the same problem?

HT1414 My daughter tried to upgrade her ipad, received as a gift from last year, with ios 7 last Saturday a.m.; since then she couldn't turn it on. I tried to follow your steps to recover it but wouldn't work(&don't have recovery disc). What do I do now?

My daughter tried to upgrade her ipad, received as a gift from last year, with ios 7 last Saturday a.m.; since then she couldn't turn it on. I tried to follow your steps to recover it but wouldn't work(& I don't have recovery disc available). What do I do now?

Try using another computer. I had the same problem, repeated the given solution many times and each time it failed. Then I connected ipad to another computer and it worked immediately. Then I used the first computer to restore a backup.

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These are user to user forums. You ARE NOT addressing Apple by posting here.
Also, why are you YELLING at us?? Stop using ALL CAPS.
What steps have you done to try and fix the problem?

HT4623 I have an ipad3, iPhone3gs and iPhone5, my problem is my apple ID works all 3 devices but I need a second ID for the iPhone 5. How do I delete my ID and set up a new one for the iPhone5 but keeping my own apple ID for the iPad and iPhone 3GS

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http://support.apple.com/kb/he37

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HT5621 I am being prompted for the questions for my apple ID. I have put what I think are the answers and it is still not letting me purchase games from my account. I try to send the answers to my e-mail and I am not getting them.

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<Email Edited by Host>

Hi gymdad1959,
This article has instructions for resetting security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Cheers!
- Ari

Trying to get safari search history for past 3 weeks. Way to change one week default setting?

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I have an old (first generation) iMac that I still use sometimes for the applications that are on it. I was using it yesterday and unfortunately had a power cut. I went to turn it on today, and nothing at all happens. It's as though no power is getting to

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Hello,
>It's as though no power is getting to it.
Would it be correct to assume that no sounds at all can be heard? Also, no lights, not even green or amber at the power button?
>unfortunately had a power cut.
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http://www.newertech.com/products/usb3_universaldriveadap.php
Jan

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Kappy wrote:
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CS9 or 10? Now you are just making stuff up.
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I have OS X 10.8.5 trying to upgrade. Have downloaded latest OS X Maverick but to install I am prompted for the Admin Password. I don't believe one was ever set up. I have tried my Apple Id Password but not accepted, Advice appreciated.

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