I paid for the new OS X on my laptop do I have to pay to upgrade my iMac?

Upgrade one computer to the new OS X. Must I pay for the second computer upgrade?

No, you can download/install it on as many Macs as you own and control. Just go back to the app store with the Apple ID you used to purchase it and download it again.
FWIW, it would be helpful if you update your profile.

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I aam thinking of changing from a PC to a Mac. Will I need to buy a new Apple compatible version of Lightroom, do I have to pay to upgrade or can I get the new version free?

I am thinking of changing from a PC to a Mac. Will I need to buy a new, Apple compatible, version of Lightroom, or can I upgrade to it, or can I get it free as I've paid for the PC version?

Your licence is not platform specific, so Lightroom can be used on any two machines (Mac and/or WIndows), with one actually being used at any given time.
So no, you're money's safe!

Already paid for march (student & teacher edition - paid at the 26 March, 2015), still get messages that i have to pay for march. Next billing date is 25 March, 2015 which makes no sense.

Where can i directly contact them or send them a copy of the billing process?

Manage your membership and payments | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting -creative-cloud.html
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

I have just bought and paid for the new Batman movie on itunes and when it downloads it keeps getting to the same point in the download (1.53 gb) and stops. it has an error code 9006

Ive tried restarting the download from scratch and it stiil dont get any further. I have over 600gb of free storage on my laptop and im able to download other movies, so connection is good!!

Launch iTunes on your computer.
From the menu bar click iTunes > Preferences then select the Advanced tab.
Click Reset warnings and Reset cache
Click OK.
Restart your computer, launch iTunes.
Click Store > Check for Available Downloads...

When I attempt to download new subscription I do not get the download screen. I just paid for the new subscriiption and the cloud requires me to buy a different subcription for each of the features. I need to talk to customer support. what is the phone nu

how can I get directly to customer support!!

Something to try:
http://helpx.adobe.com/contact/what-contact-options.html
Be well...

I paid for the blackberry internet service, but I still don't have it!

I've had a Blackberry Curve 8520 for almost a year now, I'm on pay as you go with Vodafone. My internet service recently ran out so I topped up £10 yesterday and paid my Blackberry internet service (The £5.30 for 30 days) with my calling credit. It has always taken an average 10 minutes to start working again but it has now almost been 24 hours since I topped up and it is still not working. Blackberry App World is working, and one app that I downloaded requires internet and that's working fine. However, Faceboook, Browser, BBM, and Email are all not connecting. When I try and connect to the browser it comes up: "Unable to connect to the internet, please try again later. If the problem persists please contact your service provider" - and yes, I have rebooted my blackberry by taking out the battery, about twenty times now and nothing has changed. I woke up this morning and blackberry app world was the only thing working. I have also tried "Registering Now" on the Host Routing Table, but nothing happens. What do I do?!

Hi and Welcome to the Community!
I suggest you follow the one instruction you have received but have yet to follow -- contact your wireless service provider. They are responsible for delivering all services to you. Think of it this way -- you are paying them for services that they are not delivering!
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My Roboform passwords did not transfer when I downloaded the 4.0.1 version of FF. I downloaded and paid for a new version of Roboform which should have shown up as a toolbar but didn't. Can't seem to solve this problem.

Windows XP on Dell Dimension 4600. Updated Firefox to 4.0.1 successfully but Roboform didn't transfer. Help told me I needed to update Roboform. I did and paid for a new version(7.?)which was $9.95. Roboform wants more details but I can't tell what they want. I'm baffled and frustrated since all my passwords are hidden somewhere. Wish I'd never upgraded FF.

Nothing is working and I can't find the Roboform toolbar. Your lack of direct support is really irritating- a live chat at least would be helpful.

HT203167 I have just bought this iPad-so all is new. I was downloading an app from the montessorium site on the Internet -paid for the app -it said I needed iTunes to complete the download - which I thought I had done - but I don't have the app on my iPad

I have just bought a new iPad -I was downloading a new app from montessorium web site-paid for the app-was told toi needed iTunes to complete the download-so opened iTunes but nothing happened- can anyone help me??

Welcome to the Apple community.
I'm not really sure what you did, however you can only purchase apps from the App Store not from individual websites. I've taken a look at the website myself and it does direct you to the App Store, is this what happened for you.

Can I return my iPad2 for the new iPad

My parents bought me the new ipad2 in January and they also pay for the one year guarantee. The iPad 2 is brand new in good condition. Now, can I return my ipad2 for the new iPad without paying?

No, unless the store you bought it from has a very generous return policy - the Apple Store official policy is 14 days. The one year warranty is on defects in the product, not for upgrading. You can sell your iPad and use the funds to buy a new one, but you will likely sell for less than you paid.

I had to delete everything on my computer and install the operating system again , but I had to install Snow Leopard because it was the cd that came with the computer when I bought it. The problem is that I had already paid for the OS Lion and even h

I had to delete everything on my computer and install the operating system again , but I had to install Snow Leopard because it was the cd that came with the computer when I bought it. The problem is that I had already paid for the OS Lion and even had upgraded to the Mavericks . I do not think it's fair to have to pay again and I would like to upgrade my operating system without having to pay again for the same system.

Hi anatuta,
Thanks for visiting Apple Support Communities.
It sounds like you are trying to upgrade your Mac to a newer version of OS X, after completing a fresh install of Snow Leopard.
If you have already purchased and downloaded OS X Lion and Mavericks, you should be able to find these items in the Purchased section of the Mac App Store.
You may find the steps in this article helpful with finding the items:
Mac App Store: Finding your purchased apps - Apple Support
If you do not see the items in the Purchased section, they may be hidden:
Hide and unhide purchases in the Mac App Store - Apple Support
All the best,
Jeremy

I manage 60 ipads for a school using Apple Configurator. Need to update to iOS7 and AC1.4.3...Is it best to use Mountain Lion or Mavericks, as I also need to update from Lion 10.7 for the new AC and iOS to work properly.

I manage 60 ipads for a school using Apple Configurator. Need to update my devices to iOS7 and Apple Configurator to 1.4.3...Is it best to use Mountain Lion or Mavericks, as I also need to update from Lion 10.7 for the new Apple Configurator and iOS7 to work properly.

I always run a Time Machine backup before updating anything and recommend you run a backup as well. Paid apps should migrate over without any problem. If you have problems with VPP codes not transfering over properly, you can talk to your Apple SE or contact VPP for Education support and they can help you. While I haven't experienced any problems with updating, its never a guarantee that others will have the same experience.
Good luck!
~Joe

I have paid for the photoshop, but I haven't received the E-mail of its installation. What should I do?

I have paid for the photoshop, but I haven't received the E-mail of its installation. What should I do? or could you please resend the e-mail for me?

Video apps in the Cloud suite (such as Premiere Pro and After Effects) are 64 bit only and will only run on 64 bit processors and 64 bit operating systems.
If your computer is running a 32 bit operating system (e.g. Win 7 32 bit) then you will not able to download those apps since they will not run on your computer.
http://www.adobe.com/products/creativecloud/faq.html#desktop-products
Which desktop applications in Creative Cloud require 64-bit operating systems?
With the new CC apps, most of the pro video and audio applications now require 64-bit operating systems to run. These native 64-bit applications include Adobe Premiere® Pro CC, Adobe Audition® CC, After Effects® CC, Prelude® CC, and SpeedGrade® CC. Flash Professional CC, Photoshop CC and Lightroom® also require 64-bit on Mac OS.

HT201272 Can you access paid for apps/movies from iTunes on another device if you have not synced? I need to delete movies from my iPad to make space but don't want to forfeit the purchase as have not synced movies to another device yet.

Can you access paid for apps/movies from iTunes on another device if you have not synced? I purchased movies on my new iPad, but need to delete some off as have no space left. I have not synced the movies I have purchased on my iPad to any other devices as yet and want to know if I can retrieve the movies from iTunes later if I removed them now without syncing first? I do not want to forfeit my purchases.. Please help!

Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
Try deleting the problematic book (electing to remove original file if/when prompted) and then re-downloading the file from the iBook store.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option at the bottom of the screen after you tap the store button in the top corner of the iBook app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
You can re-download content purchased from the app store using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the app store using the purchased option which is revealed by tapping the updates option at the bottom of the screen of the App store app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

HT203167 Where did my app free video downloader pro go? I paid for the app and it is no longer available...

Anyone ever download, free video downloader pro, and it is now missing from iTunes even after I paid for the app...

Moloc88 wrote:
...or at least suggest it to apple.
You can suggest it to Apple all you want, but given that Apple has been getting rid of everything Google-related lately (that's why iOS 6 has a new non-Google maps app)...
Aside from the new YouTube app from Google, you can still use YouTube in Safari and save a home screen icon for it.

I'm trying to upgrade my iCloud storage for the new price.

I'm trying to upgrade my iCloud storage for the new price, but it doesn't gives me the option of 20G for $0.99 a month.
How can I get 20g for $0.99 a month?
Thanks!

Katherine,
have you read the message in the panel? Something is wrong with your credit card. Perhaps you have to enter a new date of expiration.
In the small print it says, there is still a purchase, that needs paying,"Ugly Heart" with an amount of R 9.99. And "We were unable to authorise your credit card for this purchase". You will first have to update your Billing Information before you can proceed to make a new purchase for upgraded storage. Click "Account Details" in the iCloud panel.
-- Léonie
If you cannot fix the account from the iCloud panel, open iTunes and sign into the "Store" menu, Then use the "Store > View account" item there to check for problems with your Billing Information.

I paid for the new OS X on my laptop do I have to pay to upgrade my iMac?

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