I purchased a damaged nonworking iphone 4, fixed it, but it is still linked to the previous owners account. I nor the seller know the previous owner. What can I do?
I purchased a damaged, non working iphone 4 from a third party. I fixed it but can't activate it because it is still linked to the previous owners Apple ID, although it appears to have been already reset to factory settings. Neither I or the seller know who the previous owner is to contact to have them remove the phone from their account. Is there anything I can do or have I been taken for a ride?
If the device is iCloud locked, there is nothing you can do. You may be able to sell it for parts. Hope you enjoyed your ride.
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I Have just tried to update my iPhone 5s to iOS 8.1.2 but my phone has frozen on the update screen what can I do to solve this problem
Hi Michaelcampbell1980,
I understand that you have run into an issue while updating your iPhone. Here is an article that will help you address this issue:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
my i phone has went off will not switch on when i ring it the rining tone is there so its still on but theys nothing comeing though to the iphone it is blank
A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure. -
When I attempt to download new updates or purchases to my ipod touch generation 3, it starts to download, then gives me the message that the network has timed out and I need to check the connection. I don't understand this because each time I have an active internet connection. Any idea why this is happening?
This is asked and answered very often on these forums. A forum search bar is on the right side of this page.
Disable your firewall/security software and try again. -
I had my pc computer reepaired and the guy saved my iphone information on it. However, I cannot fiind it. The operating system is windows 7, there are two folders that should have this information on them but I cannot find it anywhere. I lost my library of music for my iphone after I updated it this new software from apple. Can I get my list or have I truley lost it completely? If anyone has an anwer to this question, please free to explain it to me. I am pretty good about how to find this stuff, but this time I am clueless.
Your music will be where you put it.
It has always been very basic to always maintain a abckup copy of your computer.
If you have failed to do this then you can redownload some itunes purchases in some countries.
Downloading past purchases from the App Store ... - Support - Apple -
I have an iphone that has stopped charging. I have purchased a new battery and charger for it but it is still not charging. Does anyone know how i can fix this?
That pretty much eliminates all the user-serviceable parts the phone has.
When you say you purchased a new battery, I'll assume that it included the installation and you did not go fiddling with the nanoscrews and such. So it's got to have some sort of warranty that the part is good and it is time to take it back for service. -
i need help my iphone 5c has been on charge for 5 hours and still has not turned on past the charging symbol, what can i do? (baring in mind i got this phone 2 days ago brand new.)
Do you see a lightning bolt near the battery , Battery is charging (supposedly( IF not return to where you purchased it (also make sure that the charger is on) if still not charging with lighting bolt bring it back
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i recently bought a new iphone 5s from UAE , but unfortunately i did not find the facetime on my new iphone, how come that i bought a new iphone with missing options , please help
Your earlier phone must have been originally intended for sale in another country and must have been purchased from somewhere other than an authorized Apple retailer. Phones that are intended to be sold in the UAE have FaceTime permanently disabled. The option is not there and cannot be made to work.
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We have a website at work www.trag.gr The site works but as soon as you skip intro and you try to enter the link for the Therapeutic Riding World Congress (http://www.frdi-athens2012.gr/) the link will not open. Tried it through another PC and the site works just fine. From my pc there is a message that there is a firewall that does not allow Mozilla to open the page.
What can I do to fix this?You need to transfer the purchased content from the iPad to the iTunes library on the laptop. Read the post from virtualgeo on how to accomplish what you want to do.
https://discussions.apple.com/message/11527071#11527071
If you are running iOS 5 and backing up to iCloud, there is really no need to go through all of that - IMO - but if you want to, it is possible to do so.
If you decide to do this, You will now have iTunes telling you that the iPad has been synced to another iTunes library each time that you sync with the other computer. -
i have updated my iphone 4s and resetted it and i still dont have the facetime and imessage icons
Well when you download the update with iTunes it will always download the whole new version (in your case 7.0.2) even if its just an bug fix. If you already have 7.0 download the update over-the-air.
You already wrote that the update is only 21 MB, so its not the whole firmware package of 7.0.2 you get with iTunes. -
Yesterday I reset my settings on my iphone 4 to correct a problem. Today I am unable to connect to itunes to sync my phone. The device does not show up on the screen. What can I do?
Best practices says plug the USB cable into the computer, then plug the 30 pin connector into the iPhone.
If everything is working correctly, you should be able to plug the iPhone in at any time. Before or after opening iTunes.
Depending on what settings are selected in iTunes, the program may or may not automatically open when you connect the device. -
I started with one itunes account for my iphone and ipad, and now have a second ipad linked to the same itunes. Can I set up a new itunes account for one ipad without losing what has already been downloaded on it? I want to stop my husbands downloads appearing on my ipad, and vice versa.
A much simpler solution would be to go into Settings > Store and turn off Automatic Downloads
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If two iPhones are linked to the same Apple ID can the other phone see the iMessages I'm sending, received or both?
Yes, if both devices is using the same apple id for imessage.
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I can listen to the Music Library in my Ipad through home sharing, but I can't do it in my Iphone. When Iphone managed to connect my Mac, I can see how a watch turns clockwise but it stops when it arrives at a half of the watch. What can I do?
Hi there,
You may want to take a look at some of the troubleshooting steps found in the article below.
Troubleshooting Home Sharing
http://support.apple.com/kb/ts2972
Hope that helps,
Griff W. -
So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?
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