I purchased a laptop from someone who already had the free trial of Photoshop. How can I get it too?

I would also like to try the free trial of photoshop but the girl I bought the laptop from already tried it, so mine just keeps saying expired.

You may be able to format the disk install the OS and applications then install a new free trial. The old trial most likely wrote a hidden file that can not be delete but can be cleared by a format. Your other choice is to install a trial of an version of Photoshop other than CC 2014, Like Photoshop CC or CS6.

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I have downloaded some songs from Soundcloud and i have the 'waiting' iCloud Icon. How can i get iTunes to recognise the songs as i can do anything with the songs i.e.: put into a playlist?

Hi
I have downloaded 6 songs from Soundcloud.
iCloud doesn't recognise them and i have the 'Waiting' iCloud symbol.
How can i change those icons as i can't put any of the songs into a playlist?

Sounds like you are trying to manually delete content from your device via iTunes. If so, you'll want to make sure your iPod is set up for manual management by enabling the Manually manage music option from under the iPod's Summary tab in iTunes.
B-rock

TS1424 I just purchased a song and it stops right in the middle of song. How can I get the complete song I paid for?

I just purchased a song and for some reason it did not completely download the song. It stops right in the middle of the song.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
ipconfig /flushdns
Hit "ENTER" key
Restart your computer.
Now try your music again.

If I have already downloaded a free trial of Photoshop, am I able to download a free trial of Premiere as well?

I have already downloaded the free trial of Photoshop but am having trouble with Premiere. I was wondering if I am able to download both free trials. I have tried uninstalling and reinstalling the items but each time there is an error. All of my software is up to date.

Without proper system information and other technical details like the actual error messages nobody can tell you much. Just saying there is an error is not useful.
Mylenium

How do you transfer Apple IDs from one ipad to another iPad? I got the new ipad and gave my ipad 2 to my wife who had the first version and now I can't get my Apple ID off so she can use her Apple ID.

how do you transfer Apple IDs from one ipad to another iPad? I got the new ipad and gave my ipad 2 to my wife who had the first version and now I can't get my Apple ID off so she can use her Apple ID.

You don't transfer Apple ID's from one device to another one. You sign out in the settings, )the App Store and iTunes if necessary) and then sign in with the other ID.
Settings>iTunes & App Stores>Apple ID>Sign out. Them sign in with the other ID. You can sign out of the app store and iTunes as well by going to the featured Atab in the App Store and the music tab in iTunes, swipe to the bottom and access the Apple ID in there.
You should have erased the iOad before you gave it to her in Settings>General>Reset>Erase all content and settings. That way she could set up the iPad as new with her own Apple ID.
Be aware of the fact that if you use each others ID's in order to download past purchased content to your own iPads, you will lock yourself out of your own ID as you will have associated your iPad with the other person's Apple ID.
In other words, if you sign into your wife's ID on your iPad so that you can download an app or an album so that you don't have to pay for it again, you will lock yourself out of your Apple ID for 90 days.

Im switching email accounts on my itunes account am the computer isnt recognizing purchases made from my other account on the new one (apps). How can I sign in with my new account and get the purchases apps on both accounts?

Im switching email accounts on my itunes account am the computer isnt recognizing purchases made from my other account on the new one (apps). How can I sign in with my new account and get the purchases apps on both accounts?

This was EXACTLY what I needed about the purchases I made from my device. However, is there a way to re-download other ones you've made from a computer? Because I realized some of them were not just purchased from my device.
This is a picture of what it looks like now:
http://tinypic.com/r/107quxu/7
As you can see, the stuff circled in red doesn't give me an option to download from Cloud Beta because it already says "downloaded".
any way to get around that?

I have an ancient laptop (from 2005) that has my entire music library. This laptop barely works and some keys don't type anymore. How can I get all this music transferred to another computer, or available to me on the cloud?

I have an ancient laptop (from 2005) that has my entire music library. This laptop barely works and some keys don't type anymore. How can I get all this music transferred to another computer, or available to me on the cloud?

No... do not move programs.
About the iTunes library files
Your iTunes library files track the media you add to iTunes, how you've organized it, and other information such as playlists. By default, these two files are in your iTunes folder:
Mac OS X: /Users/username/Music/iTunes/
Windows XP: C:\Documents and Settings\username\My Documents\My Music\iTunes\
Windows Vista: C:\Users\username\Music\iTunes\
Windows 7: C:\Users\username\My Music\iTunes\
Windows 8: C:\Users\username\My Music\iTunes\

I recently lost my iphone to which had of alot purchased music on it, but when i've come to retrieve the music from my itunes and the music is not there? The purchases show on my history but the music is nowhere? How can i get my purchases back please?

I recently lost my iphone to which had of alot purchased music on it, but when i've come to retrieve the music from my itunes and the music is not there? The purchases show on my history but the music is nowhere? How can i get my purchases back please?

By any chance, did you have the Find My iPhone app installed prior to it being stolen?
Reporting a lost or stolen Apple product
Hopefully you had your iTunes purchases backed up to an external source such as an external drive or CD's?

Hi! I sold my Iphone on ebay. The seller wants to connect the Iphone with his Apple ID, but it did not work because it says that the Iphone is already connected with another Apple ID. How can I get rid of this old connection? What do I have to do?

Hi! I sold my Iphone on ebay. The seller wants to connect the Iphone with his Apple ID, but it did not work because it says that the Iphone is already connected with another Apple ID. How can I get rid of this old connection? What do I have to do?

What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
MaggySimpson wrote:
Hi! I sold my Iphone on ebay.
Follow the instructions to remove a device you no longer have.
From here > http://support.apple.com/kb/PH13695?viewlocale=en_US

HT204053 I am not able to update my apps because every time I am doing this, it is asking for a password which I have never used and the person who used it is in no more contact. how can i get my id instead of his??

I am not able to update my apps because every time I am doing this, it is asking for a password which I have never used and the person who used it is in no more contact. how can i get my id instead of his??

Apps can only be updated using the same Apple ID and password they were originally purchased with.

My MacBook Pro came with Lion pre-installed so I can't re-download it from the app store. Is it possible to get the installESD.dmg file and how can I get it if I can't re-download Lion in Apple Store option?

My MacBook Pro came with Lion pre-installed so I can't re-download it from the app store. Is it possible to get the installESD.dmg file and how can I get it if I can't re-download Lion in Apple Store option?

FYI Mac OS X is not designed to be installed on additional Macs, unless you purchased it from the App Store, in which case you can make as many copies as you wish and install it on as many Macs as you own.
From the Recovery Disk Assistant -
Notes
If the computer shipped with OS X Lion or Mountain Lion, the external recovery drive may only be used with the system that created it.
If the system was upgraded to Lion or Mountain Lion purchased from the App Store, the external recovery drive can be used with other similarly-upgraded systems.

When i try to access iwork on iCloud on my mac, i get an ipage logo with 2 options learn/get image. I already have ipage on my mac. How can i get to the file management page?

When i try to access iwork on iCloud on my mac, i get an ipage logo with 2 options learn/get image. I already have ipage on my mac. How can i get to the file management page?

Lion will only let you add documents to iCloud through iCloud.com, iCloud.com requires the iOS apps before you can use it.
Mountain Lion will let you add documents to iCloud from the iWork apps themselves, you don't then need the iOS apps before they can be opened on another Mac.

HT200246 I JUST PURCHASED MOTION 5 AND HAVE NEVER USED IT OR ITS PREDECESSORS BEFORE. HOW CAN I GET A LESSON GUIDE FOR HOW TO USE THIS SOFTWARE?

I JUST PURCHASED MOTION 5 AND HAVE NEVER USED IT OR ITS PREDECESSORS BEFORE. HOW CAN I GET A LESSON GUIDE FOR HOW TO USE THIS SOFTWARE?

There are a number of resources. You might want to start with:
The User Manual:
http://help.apple.com/motion/mac/5.0/en/motion/usermanual/
This Thread:
https://discussions.apple.com/message/22833760#22833760
or just do a google search, that should bring up plenty of tutorials from around the web.
Cheers!

After upgrading to Mavericks and iPhoto 9.5 my shared photo streams seem to contain no photos when seen in iPhoto. From iPad the streams are fine. How can I get them to be recognized by iPhoto again?

After upgrading to Mavericks and iPhoto 9.5 my shared photo streams seem to contain no photos when seen in iPhoto. From iPad the streams are fine. How can I get them to be recognized by iPhoto again?

Disable Photo Stream in the System/iCloud preference pane
and in iPhoto's Photo Share preference pane.
Reboot and reenable both respectively. That should jump start Photo Stream.
OT

I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?

I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

I purchased a laptop from someone who already had the free trial of Photoshop. How can I get it too?

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