I purchased a macbook air from someone on craigslist, and when i try to download iPhoto, it tells me that these apps were already designated to another apple id.
I purchased a macbook air from someone on craigslist, and when i try to download iPhoto, it tells me that these apps were already designated to another apple id. any way to reset the app store from thinking it's still alligned with him? Lion was reset already, but this isn't. If i download on my mac mini, will i then be able to retrieve the download on my air?
Hi...
On the MBAir drag the iPhoto app to the Trash, empty the Trash.
Then try purchasing and downloading iPhoto.
You can re download iPhoto on all your authorized Macs. To authorize the MBAir, launch iTunes. From the menu bar click Store > Authorize This Mac. You will be prompted for your Apple ID and password.
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.
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After updating to Mavericks, I have been unable to update iphoto, and when I attempt to, it says that These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list. But no other appleID has ever been used on my computer, how could this be resolved?
Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.
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i cannot found iLife app on my macbook pro and when i want to buying it i cannot and i have this massage (These apps cannot be accepted by your Apple ID.These apps were already assigned to another Apple ID, and they will be available in that Apple ID's purchases list. If you don't have access to that AppleID and want to receive future updates, you will needto purchase the applications ) what i want to do now ? please tell me
Either use the Apple ID you used when you originally purchased the applications or you will have to purchase them using your Apple ID. If you did not have the other Apple ID, then you have the applications illegally or they were improperly included with a computer you purchased from someone else.
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I purchased MS Office for my MacBook Air. It included Outlook. When I click on Outlook, I get a message telling me I need to upgrade and buy MS Office. I don't understand. Please help.
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I am a new mac user so there is a lot that I don't yet know or understand. The previous owner did a clean re-install of lion and my air is covered under warranty till August. We called apple when I bought it to make sure it wasn't stolen and registered it to me. I am just trying to be able to transfer my pictures from my iphone to my air. I also want to set up icloud which looks like it requires iphoto. Also, what are the other iLife apps? I have a feeling I will encounter the same issues with those. Thanks for your help.
If new versions of iPhoto and the other iLife applications (iMovie and GarageBand) were purchased by the previous owner from the Mac App Store, then they will be locked to the previous owner's Apple ID and cannot be transferred to you. You will have to re-purchase them under your own Apple ID.
If this is an older MBA that came with Snow Leopard or an earlier version of Mac OS X, though, the system would have come with an installation disk that included the iLife applications, a disk which the seller should have provided to you. Those iLife applications would be older versions, of course, and may or may not work in Lion depending on how old they are.
Regards. -
I deleted my iMovie from computer and from my purchases list in AppStroe. When I'm trying to download it again from App Store a pop up window comes up and says: "These apps were already assigned to your Apple ID and are available in your Purchases list". Please help me to reinstall it.
If new versions of iPhoto and the other iLife applications (iMovie and GarageBand) were purchased by the previous owner from the Mac App Store, then they will be locked to the previous owner's Apple ID and cannot be transferred to you. You will have to re-purchase them under your own Apple ID.
If this is an older MBA that came with Snow Leopard or an earlier version of Mac OS X, though, the system would have come with an installation disk that included the iLife applications, a disk which the seller should have provided to you. Those iLife applications would be older versions, of course, and may or may not work in Lion depending on how old they are.
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I just bought a MacBook Pro today and when I try to open iPhoto, it tells me "You can't open the application on iPhoto because it may be damaged or incomplete." Please assist me.
Pat Di Paolo wrote:
Im sorry to say this did not work for me.
Pat
Why did you mark your post as solved?
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MacBook Air 13" running 10.7.5 When I click to download Mavericks in the App Store, nothing happens. What could be the solution?
There may be no progress bar apparent for Mavericks in the App Store. It may be a bug associated with this particular download.
To determine if it is actually downloading use Launchpad. You should see a fairly obvious new icon with an associated progress bar. Make sure you check every Launchpad page by swiping left / right.
If it's paused, click the icon to restart it.
Once it completes the icon will appear in Applications and Launchpad, it's just easier to find in Launchpad.
When it's finished downloading it looks like this:
If it really is not downloading read Mac App Store: How to resume interrupted downloads
Open the Mac App Store.
From the Store menu, choose Sign In.
Enter your Apple ID and password.
Click Purchases to get to your Purchases Page.
Click the Resume button next to the app name. -
I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again? I have authorized my computer but none of them are in my music now.
You buy one and only one download.
It is your responsibility to move/copy/backup your music.
Certainly you did not update your ipod without making sure that you had transferred anything purchased on the ipod to your computer and included it in your regular backup copy of your computer. -
How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.
Sorry- edited:
How do I remove my credit card from my account? Right now I have no* debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase. So take it back and unlock my ability to DL free apps. -
I had the geek squad from bestbuy supposedly install iphoto 11 on my mac but it is not there and when i try to download it it say the app has been download by another user on this machine. What do i need to do get get this app on my system? If they could not do it right the first time I do not have much faith in their advice.
Assuming you've done a system wide search for it including the Applications folder and it's not there......
I think you will need to address this with them - did you pay them for the application? Or was your purchase price to include it? And the question(s) to ask them:
If the app store states that it has been downloaded, ask them where it is and which Apple ID they used. (the store keeps track of Apple IDs and machine IDs on everything you download).
I have absolutely no faith in their advice; however, in this case, it's not so much technical advice, but an answer to your questions: you paid for something and it appears not to be there. -
I can not install app's from the app store on my phone,and when i try, i get a message tells me (cannot connect to itunes store) that happened after i updated it to "IOS6" . it's a "IPhone4 S"
Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
I bought a app on the App Store and when I try to download it says "you have already purchased this all, it will download now with no additional charge"
I had same problem. All that was next to app was the cloud icon (ie.not 'open') and kept getting same message when trying to download. I found this fix on another discussion that worked wonderfully for me. The guy who found this deserves credit:
1) Open iTunes and go to the iTunes Store
2) Click on your account ID in the upper left-hand side of the window and select account from the drop-down
3) You may have to enter your password, but will then be shown the Account Information screen
4) Look at the top of this screen for a section indicating you have a pending download and click download
5) Either install via sync or on your device itself
I just re-clicked on the cloud in the app-store on the device and it finally worked! It must have been in some sort of app-limbo. -
after updating an older intel macbook to Snow Leopard and ilife 11, Software Update says everything is up to date, but when I try to open iPhoto, it tells me I have to update to the latest version, what can I do?
Download 9.1 and 9.2.3 updates and install them
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when i try to download iphoto ( wich was already pre installed when i bought my MacBookPro) it says "These apps cannot be accepted on this computer." HELP ME PLEASE!!!!!!
MacBook Pro, Mac OS X (10.7.3)Hey there! So, I already contacted Mac App Store support several times, the response:
- "Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible"
I answered I really needed it, and if they knew the estimated time it would take to solve the issue. Here's the last response.
- "According to your previous correspondence, you have not been able to install iLife after reinstalling OS X Lion. I understand that this issue is under investigation, and that you would like to know the amount of time needed to find a resolution. As a fellow iTunes customer, I certainly understand that you need to use iPhoto for professional reasons, and I'll gladly help you to resolve this problem.
Unfortunately, I am unable to give you the exact amount of time this issue could take. I do assure you that our engineers are currently working towards a resolution. "
I'm going to an Apple Sotre Genius today, in 2 hours. I'll keep updated!!
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