I bought a used macbook air (newest model) with lion and when I try and install iPhoto it says "These apps cannot be accepted by your Apple ID. These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases "

I am a new mac user so there is a lot that I don't yet know or understand. The previous owner did a clean re-install of lion and my air is covered under warranty till August. We called apple when I bought it to make sure it wasn't stolen and registered it to me. I am just trying to be able to transfer my pictures from my iphone to my air. I also want to set up icloud which looks like it requires iphoto. Also, what are the other iLife apps? I have a feeling I will encounter the same issues with those. Thanks for your help.

If new versions of iPhoto and the other iLife applications (iMovie and GarageBand) were purchased by the previous owner from the Mac App Store, then they will be locked to the previous owner's Apple ID and cannot be transferred to you. You will have to re-purchase them under your own Apple ID.
If this is an older MBA that came with Snow Leopard or an earlier version of Mac OS X, though, the system would have come with an installation disk that included the iLife applications, a disk which the seller should have provided to you. Those iLife applications would be older versions, of course, and may or may not work in Lion depending on how old they are.
Regards.

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i cannot found iLife app on my macbook pro and when i want to buying it i cannot and i have this massage (These apps cannot be accepted by your Apple ID.These apps were already assigned to another Apple ID, and they will be available in that Apple ID's purchases list. If you don't have access to that AppleID and want to receive future updates, you will needto purchase the applications ) what i want to do now ? please tell me

Either use the Apple ID you used when you originally purchased the applications or you will have to purchase them using your Apple ID. If you did not have the other Apple ID, then you have the applications illegally or they were improperly included with a computer you purchased from someone else.

After updating to Mavericks, I have been unable to update iphoto, and when I attempt to, it says that These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list.

After updating to Mavericks, I have been unable to update iphoto, and when I attempt to, it says that These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list. But no other appleID has ever been used on my computer, how could this be resolved?

Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.

My iMac arrived without ilife and when i try to install it, it says These apps cannot be accepted on this computer.

hi guys when my imac arrived last week their was no ilife installed on it so iphoto, imovie and garageband were not visible lion is installed at 10.7.2 and says mac os x when i went to app store to install it i got a message saying these apps cannot be installed on your computer which is really frustrating thanks for your help in advance i have pressed accept and and signed into my account to no avail and am at whits end as its brand new and i was told it would be installed when i got my imac thanks

Hey there! So, I already contacted Mac App Store support several times, the response:
- "Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible"
I answered I really needed it, and if they knew the estimated time it would take to solve the issue. Here's the last response.
- "According to your previous correspondence, you have not been able to install iLife after reinstalling OS X Lion. I understand that this issue is under investigation, and that you would like to know the amount of time needed to find a resolution. As a fellow iTunes customer, I certainly understand that you need to use iPhoto for professional reasons, and I'll gladly help you to resolve this problem.
Unfortunately, I am unable to give you the exact amount of time this issue could take. I do assure you that our engineers are currently working towards a resolution. "
I'm going to an Apple Sotre Genius today, in 2 hours. I'll keep updated!!

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I have an Dell Inspirion and 2 iPod 4 generation, 8 gig. When I cleared my iPod1 of everything it said I needed to connect with iTunes and I did. Nothing happened. My computer would not register that an iPod was synced. The iPod screen said it was syncing, but that was it. So I deleted everything on my computer connected iTunes. Now when I try and download it from the iTunes store it says error.

Yu said:
Now when I try and download it from the iTunes store it says error.
What is "it"? What is the wording of the error message?

I updated my computer to the new software and now the iPhoto has a circle with a line through it. When I try to update, it pops up to say "These apps cannot be accepted by your apple id". Then will say "update unavailable with this apple id" how do i fix

I updated my computer to the new software and now the iPhoto has a circle with a line through it. When I first try to open it the pop us says: "You can't use this version of the application "iPhoto" with this version of OS X. Version: 9.2.1" When I try to update, it pops up to say "These apps cannot be accepted by your apple id - These apps were already assigned to another Apple ID and they will be available in that Apple ID's purchases list. If you don't have access to that Apple ID and want to receive future updates, you will need to purchase the application". I checked and there is nothing under the "purchases" in my App store. Then will say "update unavailable with this apple id - This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canceled." Then the third pop up says "We could not complete your request. There was an error in the App Store. Please try again". Just want to know how do to fix.

After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
b0n0b0
Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
Mar 15, 2014 9:05 AM (in response to Terence Devlin)
Got it! Thanx. What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed.

I bought a used macbook air, with reinstalled the OS without iMovie. How can I get iMovie on App free of charge as a default in macbook air ?

I bought a used macbook air, with reinstalled the OS without iMovie. How can I get iMovie on App free of charge as a default in macbook air ?

Unfortunately, as recommended by the lady from CA, as long as the Mac is still associated with the Apple ID of the original owner, you can't even buy those iLife apps with that Mac. You will always get the alert to download them with the original owner's Apple ID.
As suggested by the chavo from España, you need the original owner to contact Apple Care* and request that the OS and the iLife apps be disassociated from his Apple ID. Then you should be free to OS X Recovery to resinstall the most recent version of OS X that shipped with the Mac and install the iLife apps. Afterward, before using any of the iLife apps you need to open the Mac App Store (MAS) to the Purchases pane and Accept these apps into your MAS account's Apple ID. If you use any of the iLife apps before you have accepted them into your account, as per the app's Terms of Use, they all become one-trick-ponies that can not be downloaded onto another Mac or updated.
OS X Recovery -
http://support.apple.com/kb/HT4718
*If you bought the Mac from a 2nd hand shop and don't have access to the original owner, you may need to provide Apple a purchase receipt to offer proof of sale.

I purchased a macbook air from someone on craigslist, and when i try to download iPhoto, it tells me that these apps were already designated to another apple id.

I purchased a macbook air from someone on craigslist, and when i try to download iPhoto, it tells me that these apps were already designated to another apple id. any way to reset the app store from thinking it's still alligned with him? Lion was reset already, but this isn't. If i download on my mac mini, will i then be able to retrieve the download on my air?

Hi...
On the MBAir drag the iPhoto app to the Trash, empty the Trash.
Then try purchasing and downloading iPhoto.
You can re download iPhoto on all your authorized Macs. To authorize the MBAir, launch iTunes. From the menu bar click Store > Authorize This Mac. You will be prompted for your Apple ID and password.
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.

I bought a used macbook air, it didn't come with the flash drive to do a factory reset. Can I download the info needed and save it to my own flash drive and then do a factory reset? If not what can I do?

I bought a used macbook air, it didn't come with the flash drive to do a factory reset. Can I download the info needed and save it to my own flash drive and then do a factory reset? If not what can I do?

If it originally shipped with Mac OS X 10.6.8 or earlier, click here, phone Apple, and order a replacement.
If it originally shipped with Mac OS X 10.7 or newer, restart it with the Option, Command, and R keys held down.
(113079)

I just bought a macbook pro today and when I try to open iPhoto, it tells me "You can't open the application iPhoto because it may be damaged or incomplete."

I just bought a MacBook Pro today and when I try to open iPhoto, it tells me "You can't open the application on iPhoto because it may be damaged or incomplete." Please assist me.

Pat Di Paolo wrote:
Im sorry to say this did not work for me.
Pat
Why did you mark your post as solved?
You will be better off posting in either the Lion or the iPhoto forum areas as this area is for Macbook Pro issues. You are having software issues.

A friend bought second hand macbook air mid 2011 with crossed circle on the display, we tried recovery from partition and same thing happened, after internet recovery it stays the same except now it asks for password for boot option, what happened?

A friend bought second hand macbook air mid 2011 with crossed circle on the display and give to me to try to recover the system, I tried recovery from partition and same thing occured, after internet recovery it stays the same-crossed circle after reboot, then we tried to boot from USB with mac os 10.8 on it, it installs something,like it has being finishing installation, rebootes, and now it asks for password for boot option.We have no idea what that password could be.What happened!!!

I forgot to write down my computer specs:
iMac 27 Mid 2011
2.7 GHz Intel Core i5
4 GB 1333 MHz DDR3
AMD Radeon HD 6770M 512 MB
OS X 10.9.2

HT1338 I had the geek squad from bestbuy supposedly install iphoto 11 on my mac but it is not there and when i try to download it it say the app has been download by another user on this machine. What do i need to do get get this app on my system?

I had the geek squad from bestbuy supposedly install iphoto 11 on my mac but it is not there and when i try to download it it say the app has been download by another user on this machine. What do i need to do get get this app on my system? If they could not do it right the first time I do not have much faith in their advice.

Assuming you've done a system wide search for it including the Applications folder and it's not there......
I think you will need to address this with them - did you pay them for the application? Or was your purchase price to include it? And the question(s) to ask them:
If the app store states that it has been downloaded, ask them where it is and which Apple ID they used. (the store keeps track of Apple IDs and machine IDs on everything you download).
I have absolutely no faith in their advice; however, in this case, it's not so much technical advice, but an answer to your questions: you paid for something and it appears not to be there.

I am trying to use ichat and when I try to log in it says my account has been suspended bc of suspicious use...help

i am trying to use ichat and when I try to log in it says my account has been suspended bc of suspicious use...help

Hi,
I would guess this is an AIM valid Screen Name such as an Apple issued @mac.com account.
I would also guess you travel to other countries.
There have been several posts about @mac.com names and people who travel and use their Screen Name elsewhere having the name Suspended.
Can you Log in here https://settings.aim.com/ ?
Is this where you saw the Suspended message ?
For AIM issued name the answer is to change your Password as this tends to prove you own the account.
This does not work for Apple IDs used as AIM Valid Screen Names as AIM can't tell when the password is changed (They can only see it when you log in)
AIM's Suspended Account page has an email ([email protected]) on it to contact if your account remains Suspended.
However you need to be very clear that you have an Apple Issued Name and that you know that resetting the password that works for AIM Names and that you would like them to reset the account.
More recently this has been a sticking point. It seems the Contact you get does not always know about the agreement that AIM recognises Apple Issued IDs as Valid Screen Names and that the AIM servers can only view the passwords at specific times (or at least confirm them) so you changing it will make no difference and that they have to step in manually.
10:39 PM Saturday; October 20, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

HT6012 Can I take an older imovie made back in 2009 found on an old external drive and get it to iCloud? When I try to open it, it says can't open because the file was iMovie 9.0.9. I just want to get it on Theater so I can watch on Apple TV and have in

Can I take an older imovie made back in 2009 found on an old external drive and get it to iCloud? When I try to open it, it says can't open because the file was iMovie 9.0.9. I just want to get it on Theater so I can watch on Apple TV and have in iCloud

ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have a new MacBook Pro, and when I try to print, the laptop says, "stopped filter failed 1 page". What can I do?

I have a new MacBook Pro, and when I try to print, the laptop says, "stopped filter failed 1 page". What can I do?

Okay, regarding this problem:
I'm trying to print to an Advent AW10 printer from an Imac running Yosemite 10.10.1 and it's been driving me nuts for the last two months...
I got on to Advent yesterday and recieved this instruction from their support team this morning and it worked and I'm now printing away merrily:
Please follow below steps:
In Spotlight search window type Terminal and then press Enter.
This should bring up the terminal window/program.
In the Terminal type:
sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf' then press Enter.
It will ask for your password. Please enter system password.(You will not see password entering)
After that type following:
sudo launchctl stop org.cups.cupsd then press Enter.
Try Printing.
I don't think this is specific to Advent and is rather simply an 'opening up' of something blocking the 'printer channels' (layman's terms obviously)
Hope this helps people out!

I bought a used macbook air (newest model) with lion and when I try and install iPhoto it says "These apps cannot be accepted by your Apple ID. These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases "

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