I purchased a one year license from my school and it stopped working within one year. It is asking for a key code. My school's tech center has not been any help. I purchased Adobe Acrobat XI from California State University, Los Angeles

I need a copy of the key code to use the product. It has stopped working.

This is generally a volume license and the key has to come from the school.

Similar Messages

I purchased a Logic Pro 9.1.6. from App Store and when I try to open it, it's asking for a serial number. That shouldn't happen, they told me on Applecare Professional Application Support. Once I had a "trial version" of Logic Pro 9.0.0. Does this matter?

I purchased a Logic Pro 9.1.6. from App Store and when I try to open it, it's asking for a serial number. That shouldn't happen, they told me on Applecare Professional Application Support. Once I had a "trial version" of Logic Pro 9.0.0. Does this matter?

ufo62 wrote:
Yep, there's versions and "versions". But I'm a poor, stupid guy and now I had my first chance to get The REAL Logic Pro. So please, if somebody could help me with that I would be grateful.
You would need to delete all of the Logic Audio related preference files, reciepts...etc, located in these folders.
~/Library/Preferences
Users/YourName/Library/Preferences
~/Library/Receipts
And possibly
~/Library/Applicationsupport/ProApps
I guess it's possibly safe to assume that all of the people posting on this board asking why the App Store version is requesting a serial have been using pirated software.

TS4036 I recently got the new iPhone 5c I used icloud to back everything up from my 4s to my new 5c. Now, I keep getting a pop up that says Continue Restoring? (This iPhone has not been backed uprecently because it has not finished being restored. Would

I recently got the new iPhone 5c I used icloud to back everything up from my 4s to my new 5c. Now, I keep getting a pop up that says Continue Restoring? (This iPhone has not been backed uprecently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app date?)
I seleted to finish downloading because I didn't want to lose anything. It still will not finish downloading and I have tried this several times.
What do I need to do to that I can get my iphone to back up and so that I can install the new iOS?

Hello there, Brandifoote24.
The following Knowledge Base article offers up an explanation of what you're error signifies:
iCloud: Understanding Backup alert messages
http://support.apple.com/kb/TS4576
"This iPhone has not been backed up recently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app data?"
This message is displayed if your iOS device has been trying to complete a restore for more than three days. This can occur if your restore has been interrupted due to network connectivity issues or some other problem occurs.
Being that this is the case, you would want to go back to the article it seems you were referred to us from and try to restore from your icloud backup again:
iCloud: Troubleshooting restoring an iCloud backup
http://support.apple.com/kb/TS4036
How do I restore an iCloud backup if my device is already set up for use?
You'll need to erase all data and settings from your device, so first confirm that you have an iCloud backup to restore:
Go to Settings > iCloud > Storage & Backup > Manage Storage, then tap the name of your device to view a list of iCloud backups.
Check the date of the backup you want to restore, because you'll be restoring only what iCloud backed up on that date.
After confirming that an iCloud backup is available, follow these steps:
Connect your device to a power source and make sure that it is connected to the Internet via Wi-Fi.
Follow the instructions for restoring your iOS device from an iCloud backup, which include making sure that your device is using the latest version of iOS.
If the issue persists, then I would troubleshoot Wi-Fi using the following article:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Has there been any helpful remedy for the ghost typing issue?

Has there been any helpful remedy for the ghost typing issue? Where the ipad starts typing on its own and screens moving around the screen?
I have had the ipad 1 for a while- and it started about 5 months ago. Anything other than shutting down and leaving alone for hours work?

Yeah, well if you read that whole thread you will see lots of posts identifying it as a hardware problem:
I'm the original poster on this thread. I ended up taking my iPad back to the Apple Store. They ran some diagnostics, and found that my RAM was almost maxed out, which didn't really make sense. It indicated a faulty processor, so they gave me a new iPad. I took it home, synched, and it only took about 45 minutes to synch 30 gigs of data. My original iPad took about 5 hours to synch for the first time. Clearly there was a problem with the processor in the first one, but I didn't realize it at first, as it took several weeks before it started exhibiting the erratic screen behavior. Hope this helps anyone else who might experience this down the line.
-merenvov
So i went to my apple store... which was PACKED. Found a manager and explained my problem. Without any question, they simply replaced it. Awesome!
-duncanwilcox
I have the same problem, and I found out what's wrong, it's not the software - restart, restore and FW upgrade will not help, it's definitely hardware. The best option is to replace your iPad assuming you have an apple store nearby…
-DarkDwarf
Just get your iPad replaced. It has a hardware problem.

Forgot passcode to iPad. Has not been connected to itunes. Tried to erase from "find my phone". But it is offline. Tried to restore it. But itunes said it couldn't because it had a passcode. How do I fix this?

Forgot passcode to iPad. Has not been connected to itunes. Tried to erase from "find my phone". But it is offline. Tried to restore it. But itunes said it couldn't because it had a passcode. How do I fix this?

Them try:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

"Driver is enabled but has not been started" Help me, plea

Hi. I have this, quite old, computer, that has always worked.
For my 8th birthday I got a set of 5. speakers, and I realized that I don't have a soundcard that supports 5. speakers.
I bought a sound card from Creative, and it worked perfectly!
Now, just like 3 months ago, I was sitting, listening to music, and was going to send a friend a li've voice-clip on MSN-Messenger. I saw that the microphone wasn't working, so I just rebooted the comp in case I changed some settings (which I hadn't).
I started the comp again, and learned that NO SOUND AT ALL was working. I was quite shocked, but then assumed my soundcard experienced a conflict of some sort, so I returned it to the store I bought it at.
The same problem is still here, I have this brand new SoundBlaster card, but it says, if I start WinAmp for example: "Bad DirectSound driver. Please install proper drivers or select another device in configuration. Error Code: 88780078"
And when I check my sound drivers in the control panel > Sound > Sound Blaster Audigy drivers > Audio Devices > Sound Blaster Audigy > Properties: "Status: Driver is enabled but has not been started yet."
I've talked with a guy from Creative Nordic, but it seems like it won't help, even if he gives me instructions. I've tried switching PCI-ports, reinstalling software/drivers, reinstalled the card itself, disabling the OnBoard Soundcard in BIOS, NOTHING WORKS!
It seems like I have to buy a new motherboard, or reinstall windows, but that seems abit unnecessary since the problems seems to be in my motherboard.
If anyone knows anything about this PLEASE answer! I've been without sound for three months now =/
Please ask if you wonder anything else concerning my problem, if it helps!!
Kind regards,
Babbas.Message Edited by Babbas on 09-8-200706:3 PM

Sounds like you checked the digital output box. Go to the creative Speaker Settings and you should see the digital output box, uncheck it if its checked and that should fix you up. I see where alot of people do that and don't realize it. If thats no the case then I'm not sure, sorry

I purchased and downloaded Adobe Photoshop Elements 13 from Amazon and when I try to open it, it's asking for a "Redemption Code". Where do I get the that code?

When I try to open the Adobe software, it asks from the Redemption Code when on an Adobe web site. The instructions that came in the download say that this is a 24 digit code of numbers and letters. The only thing I got from Amazon was an Order Key, which is also 24 digits, but only numbers and the software didn't like that code… I walked through the steps on the Adobe web site to get my redemption code, but the final step before giving me my redemption code is to enter my redemption code… I have to enter the code for them to give me the code…??? Am I missing something??? Do I get this "Redemption Code" from Amazon, or from Adobe?

You would get the redemption code, or perhaps even the serial number, from whomever you purchased the software from, apparently Amazon, so talk to them. This wouldn’t be the first time they’ve sold something that didn’t have all the numbers needed to license it.
A redemption code is something that is usually on the inner disc packaging if you purchase the media in a box, and there is a barcode on the outside of the packaging that must be scanned at the checkout register to activate the hidden inner code so you can redeem it at home on that website. This is what happens if you buy PSE from a brick-and-mortar store like Best Buy. I don’t’ know what happens if you purchase the downloaded version as I have never done that.
A redemption code is 24-digits of letters and numbers that you enter into a website to get a serial number, once and only once. The serial number of only 24-digits, no letters, is what you enter into the software during the install or when you run it and it asks if you want to register or run in a trial mode—whatever the exact phrasing is.
In any case it sounds like you don’t have either a redemption code or serial number—although perhaps something is listed on the purchase confirmation or your account online at Amazon or even in an e-mail from Amazon.

I payd a year and the system is asking for an activation code. I don't have it!!! HELP!!!

I bought a one-year subscription to the adobe cc and pay directly the entire period. after a month of use, the system asked me to enter the activating code. I tried this code release, but nothing happens. Where can I get an activating code ??? Help somebody !!!

No, it doesn't. I don't understand.. No registered products on one hand and downloaded apps and fully paid annual subscription to the complete package of products Adobe...

My LR will load but when i try to load PS it asks for a key code.. i have purchases the CC

why does PS keep asking for key code when i have bought the cloud package??

The original post said she alreadly signed into her account.
ChR15 Ch3N wrote:
You can either restore the iPod touch or you can go to the Settings app-> Store->Tap the account at bottom->Sign out->Login with own account.

HT4208 I would like to get started with my one on one instruction. Since receiving my MacBookAir there has not been any availably for booking appts.

I live in Houston, Texas and have tried 2 stores for the last 2 mos. There has been no availablitiy for help in working with my new laptop.
Could you reccomend a solution to this problem. My closest stores are the Galleria and Highland Village area.
thanks,
Miriam Portnoy

Why did you give your granddaughter the password?
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

The ColdFusion ODBC Server service has not been installed, HELP!

My applications are crashing because recently we rebuilt our server and coldfusion will not install the ODBC server srvice that I need for our access databases. I can still use the Access with Unicode driver but my applications are crashing where there is a text input field and more that 255 characters is being entered. The field is of 'memo' value already in access which is sussposed to support up to 65,000 characters. Does anyone know how to install this because I have reinstalled CF 8 like 3 times on our server adn the only answer I have found to fixing my errors is taht the Unicode driver is crashing them but I cnat use regular access driver because the ODBC service wont install. Please help adn dont ever use access db if you dont have to.
Thanks,

It worked finally, got it to work. This link is what worked for me but I couldnt get it ot work before. http://kb2.adobe.com/cps/402/kb402637.html
So i exchange the datasource.cfc files like it says then I just put the installODBC.cfm in the CFIDE folder and went to http://myserver/CFIDE/installODBC.cfm and ran the application but had abother problem with authentication ,"the user does not have permission" so I opeened the installODBC.cfm in an editor and noticed that the line said, adminObj.login("admin"); which wanted a default password for the system setup but if you have your own password setup for security reasons (which you should) it wont run. So go into you CFAdmin, then go to Security > Administrator > then select no authentication needed the try to reload the installODBC.cfm page and it will execute and say that "ODBC Services installed". Then change back to having a single password needed.
Good Luck if you ever have this stupid problem...

My iphone was immersed in water for a few seconds but apparently responds well, I must turn it off and to do to verify that this has not been damaged, help me please! i desesperate!!!!!

Today mi iphone was immersed in water for a few seconds, but apparently responds very good,
I have to turn off the iphone or should I do???
in this moment my iphone is turn on
thanks.

Turn it off. Then put it in a plastic bag of uncooked rice for 5 days. Then try to turn it on. If it still works you are very lucky.

HT5457 my iphone 4 has not been updated since purchase almost a year ago.it does not have the software update option in settings. how do i get to update? settings. How do I update it

My iphone 4 has not been updated since I purchased it a year ago. When I go to settings to click software update as per instructions, the software update is not listed. How & where do I go to update my phone?
Thanks

You'll have to use iTunes on your computer to get your iPhone to the latest version of iOS. From there you'll be able to update directly from the iPhone for future releases.
http://support.apple.com/kb/HT4972
Regards.

I purchased Microsoft Office for Mac through the Apple website.. I have downloaded all from the disk into my Mac, no problem with all the other Word etc, but Outlook is asking for the key number: I have put it in but its obviously not the right one...????

I purchased Microsoft Office for Mac through the Apple website.. I have downloaded all from the disk into my Mac, no problem with all the other Word etc, but Outlook is asking for the key number: I have put it in but its obviously not the right one...???? In the box with the disk came the product key, have put it in and it doesnt work. Please help..x

unfortunately - you can not. you can't even buy outlook by itself at microsoft's own website.
does it have to be outlook? maybe you can get away with using something else that's outlook compatible.
how about trying Thunderbird for Mac OS?
or maybe you can call apple and let them know you purchase the wrong version - they might give you a break and just pay the difference for the home and business version.
good luck

I need to install a volume license for Adobe Acrobat Pro from an old to a new computer

I need to install a volume license for Adobe Acrobat Pro from an old to a new computer
I have the correct License Key which I checked on Adobe License site but when I enter it
is says it's incorrect

Problem solved,
I found the original Adobe installation files on our system that we used to first intall Acrobat Pro.
Using these files with the correct volume license key we were able to install the programme on our new Computers.
I was also informed by Adobe Help that I could also download these file from the Adobe License website after logging in.
https://licensing2.adobe.com/
Click on Licenses / Download and then Software
Hope this might help anyone else with the same problem
Robert

I purchased a one year license from my school and it stopped working within one year. It is asking for a key code. My school's tech center has not been any help. I purchased Adobe Acrobat XI from California State University, Los Angeles

Similar Messages

Maybe you are looking for