I purchased a song on itunes but it keeps saying it can't download but it is saying it is purchased. It's been like this for a week now. What do I do?

I bought a song but it won't download. Neither will other songs i've download but it says they were purchased. What should I do?

Hi amandys99,
Thanks for using Apple Support Communities. I would restart and/or reset the iPhone to see if that helps:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
You also might try some network troubleshooting or a different network entirely:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Cheers,
- Ari

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IPod touch 3rd generation crashed while updating, and now it won't turn on, and it wont charge or be recognized in iTunes; it's been like this for 3 days now. Please help,..Thanks!

iPod touch 3rd generation crashed while updating, and now it won't turn on, and it won't charge or be recognized in iTunes because it's completely dead; it's been dead for 3 days now. I've tried pressing home/sleep buttons for reset but nothing works, I've tried using different usb ports to charge it, but nothing seems to work. Please help asap. ...Thanks!(:

After charging the iPod for half an hour, see if placing the iPod in recovery mode will allow iTunes to see the iPod so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

HT1386 my iPhone won't sync my playlist with my newest downloaded songs. it says the synced but when I look on my phone, they aren't there. it's been like this for a week. I've tried everything, restarting my phone and computer, reverting the phone. nothi

.

Amazing steps you've done so far! The great news is this is very unlikely an issue with your iPhone.
I've run into a similar issue lately as well. I narrowed it down to one song that was causing 30 songs not to sync. I removed the song from the sync list (unchecked it) and all 29 songs were able to sync.
You may be running into a similar issue. This may be a problem with this version of iTunes, an issue with one song or a group of songs; hard to know for sure. It's important to narrow down and isolate the cause. Most imporantly get that music back on there!
The way to narrow down the casue add just a few songs at a time (even 1, just to get that first sync finished). Manually syncing is what you'll need here.
Plug in your iPhone, on the Summary screen (shows a picture of your iPhone, the iOS version, Restore iPhone....; etc). Under the Options area at the bottom choose to Manually Manage Videos and Music then choose Apply in the lower right. The music that's on your iPhone now should be removed from your iPhone now. You're now able to sync music manually.
The link below explains how to drag the songs from the iTunes library on the computer on to your iPhone which will start the sync. Add just one song just to see if you can get 1 of those hundreds of songs on there. If you can, awesome! Keep adding until you find the song or group of songs that are causing this issue.
http://support.apple.com/kb/HT1535
Please let me know how things are going.
Cheers!

So my ipad mini is disabled and it's telling me to connect it to itunes to basically restart it but every time i do that, it tells me that the ipad is locked and that i need to put in the passcode. so what do i do? its been like this for a while now.

please please help me figure this out

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

My ipod touch wont work, it's on the charger but the apple sign just pops up, it been like this for a week and wont connect to itunes, please help!!!

my ipod touch has been on the charger for about a week now, before that it was working in perfect condition until it died, now the ipod just shows the apple sign and then switches to the sign that means less then 20% battery, it wont turn on! please help me fix it! it wont even connect to itunes

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have wi-fi in my house but when i try to connect it says that is unable to connect and it has been like this for four days now. What do i do?

and when it does says that im connected it says that thres no wifi?

Try reading these:
Joining and troubleshooting Wi-Fi networks
Troubleshooting Wi-Fi networks and connections

Spilled diluted orange juice on my MacBook Pro now it won't switch on, but the battery indicator is lit up and won't go off. it's been like this for two days now HELP :,-(

I spilled diluted orange juice on my laptop, afterwards I switched it off to let it dry, switched it back on and it worked for about 10 mins then switched off and won't switch on again. The battery indicator on the side is constantly on. Please any advice would be extremely appreciated.

Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
https://www.techrestore.com/mac/
http://www.dttservice.com
http://www.myservice.com/macbookpro.html
http://www.ifixit.com/Device/MacBook_Pro
http://www.PowerbookMedic.com

TS4268 My Apple ID and password are correct but my iPad displays a error message stating activation could not be completed. It's been like this for 2 days now. I just got this ipad. Help?

Does anyone else have this problem?? Please help. I've done everything I know how and the "support" forums here from the website itself have been absolutely no help

Try this link...
http://support.apple.com/kb/ts3424

In Firefox, Hotmail won't open my browser to allow me to attach pics. If I use Internet Explorer it does. I have the latest Firefox version but still won't allow me. Been like this for several months now. Any ideas?

I admit I have an old operating system - Windows 2000 Professional

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies
See also http://kb.mozillazine.org/The_page_is_not_redirecting_properly

Purchased a song from iTunes, i tried to transfer it to my itouch, but i received an error "iTunes could not copy because the file could not be converted". how do i convert the song (well, i thought it will automatically be converted)?

purchased a song from iTunes, i tried to transfer it to my itouch, but i received an error "iTunes could not copy because the file could not be converted". how do i convert the song (well, i thought it will automatically be converted)?

Problem Fixed:
Remove the song from your itunes library, then go to the itunes store and try to download it again. It will say something like "this song has already been purchased, would you like to download it again for free?". Click yes, and it will download again. This worked for me, hope it helped

Guys, i keep trying to purchase some songs on itunes, and it keeps asking me to answer security questions, which i have forgotten, so it says it has sent an email to me, so i go to my email and its not there! anyone have any ideas? this is really ANNOYING

guys, i keep trying to purchase some songs on itunes, and it keeps asking me to answer security questions, which i have forgotten, so it says it has sent an email to me, so i go to my email and its not there! anyone have any ideas? this is really ANNOYING

You can try here with manage your account
http://www.apple.com/support/appleid/
I had mine mess up a few months ago and tried to get the e-mail three different times and it never came. I ended up scheduling for a tech to call me to figure it out.

HT1414 I restored my Iphone 3G using the settings on my phone to remove photos and contacts, however since then my phone remians sitting on the apple sign on start up and has been like this for days, have tried plugging it into my itunes but not recognise

I restored my Iphone 3G using the settings on my phone to remove photos and contacts, however since then my phone remians sitting on the apple sign on start up and has been like this for days, have tried plugging it into my itunes but not recognised can anyone help

See this:
iPhone and iPod touch: Unable to restore

HT1725 My download of a tv show has stalled on my ipad4, it just says waiting. On the iTunes Store, it says downloading. It has been like this for 3 days. Help.

I bought several episodes of a tv show on iTunes. I downloaded all but one using wifi. I watched one and then deleted it to make room. I started downloading the last episode (I am now using AT&T not wifi), it just says waiting - been like this for 3 days. I tried tuning my iPad off and on, but it will not start downloading. The settings show therein room to download. Help.

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

TS3694 Ipad won't turn on at all, and is recognized by itunes as being in recovery mode- when I try to restore it stalls on the portion stating "preparing device for restore" and on the page it says "itunes is restoring the software." Been like this for a

Ipad 4 won't turn on at all, and is recognized by itunes as being in recovery mode- when I try to restore it stalls on the portion stating "preparing device for restore" and on the page it says "itunes is restoring the software." Been like this for a day. I read the restore notes on apple, but this seems to be a little more unique than the standard recovery issues. Any ideas as to why I seem to keep stalling during the restore process?

Couple of things I can think of before going to the Apple store.
First, if you can, power off the iPad. Then connect it to the charger that came with the iPad and plug that into a known good wall outlet. Leave it there at least an hour then try to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart.
Also, you mentioned you have the latest iTunes. But it would be good to check the actual version. If the iPad is running iOS 7 you need iTunes 11.1 or later.

I purchased a full album and as it was downloading it stopped out of nowhere and all the music that was downloading said download error. Tap to retry. So i taped all of them then it said it couldnt be downloaded at this time. Its been like this for 2 days

I purchased a full album and as it was downloading it stopped out of nowhere and all the music that was downloading said download error. Tap to retry. So i tapped all of them then it said it couldnt be downloaded at this time. Its been like this for 2 days. Help me!!!

Have you tried redownloading on computer and syncing?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

I purchased a song on itunes but it keeps saying it can't download but it is saying it is purchased. It's been like this for a week now. What do I do?

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