I purchased Adpbe Export last year and created a virus and is useless to me. I have signed-on and attempted to cancel the automatic renewal, and despite using my correct User ID and Password, I am unable to access the site.
I purchased Adobe Export software last year and it created a virus; the program is ussless for me. I signed on to my account, but despite the fact I confirmed my unser ID and Password, I am unable to access customer services in order to cancel automatic renewal of the software. Can anyone assist me?
Sara:
Thank you so much.
I truly appreciate you reaching out and taking care of this for me.
Wishing you and yours good health and all the good things that life has to
offer in 2015 and beyond.
Richard M. Rogers
San Diego, CA.
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When my iphone connects to wifi, everything else in my house will not connect to the internet. They all show 3 to 4 bars on connection strength, but unable to access the internet. The second I turn off the wifi on my iphone, everything in my house runs fine. What is going on?
Had a similar problem a number of years ago with a laptop my daughter had. The probelm turned out to be the router. What kind of router do you have? Have you checked for firmware updates, or at least tried re-booting it?
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If I use my laptop with XP, I have no problems. I also can login on my son's computer that is running Vista premium. What is the problem?? I have tried disabling add ons, virus software, defragging, disk clean up, clearing history, cookies, cache.
"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"<br />
"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"<br />
<br />
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).<br />
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]<br /> -
RE: having trouble acessing my 3g network.Could my problem b that i have no internet connection to allow access to bring up my cellular account?
Either take it into your nearest Verizon Store or call Verizon and follow the prompts for technical support. They will walk you through setting it up. 800-922-0204
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I have just acquired an iMac desktop (about 4 years old). I want to connect to my Apple airport wireless network, but cannot remember the password. How can I access the password or, if necessary, reset it. I already use a MacBook Pro and an iPad on the network and don't want to jeopardize what already works well. I am not all that computer literate.
How can I access the password or, if necessary, reset it.
Read the user manual that came w/your Airport router or you can cross-post in one of the AirPort Forums for instructions. -
I had to set up a new email ID, because I no longer had access to my old email address and Adobe was forcing me to change password, but I could not access the verification email. Now I cannot read my books under my new ID, even though I got Adobe support to set up my new ID.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
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I have just sought to update my lightroom and am now unable to access the develop function and get a note stating that I have reduced functionality what it this about and how do I get my product back
Hi there
I have version 5.7 and every time I opened it I was told that updates are available and to click on the icon to access these. Instead it just took me to the
adobe page with nowhere visible to update. I then sought to download lightroom cc and this is when I could not access the 'develop' section due to reduced
functionality It was apparent that my photos had been put in cc but no way to access them unless I wanted to subscribe.
I have since remedied the problem as my original lightroom 5.7 icon is still available on the desktop and have gone back to that. I do feel that this is a bit
of a rip off and an unnecessary waste of my time though.
Thank you for your prompt reply by the way.
Carlo
Message Received: May 04 2015, 04:52 PM
From: "dj_paige" <[email protected]>
To: "Carlo Bragagnolo" <[email protected]>
Cc:
Subject: I have just sought to update my lightroom and am now unable to access the develop function and get a note stating that I have
reduced functionality what it this about and how do I get my product back
dj_paige created the discussion
"I have just sought to update my lightroom and am now unable to access the develop function and get a note stating that I have reduced functionality what it
this about and how do I get my product back"
To view the discussion, visit: https://forums.adobe.com/message/7510559#7510559
> -
I am not able to access the "Settings" on my iPad 3. I just get a gray screen for about 30 seconds and then the app shuts down. I am also unable to access the App store, iTunes, or any app requiring an internet connection. Any thoughts?
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes." -
I have an external hard drive from my time capsule that stopped working on me. I am attempting to access the data with a hard drive reader on my MAC. I am able to see the drive in disk utility and under system info USB. But I am unable to access the data and it does not show on the desktop when connected.
Ok if disk utility was able to verify the drive I doubt there is any problem.. are you trying to open a TM backup??
You need to mount the sparsebundle then check the actual info inside the bundle.
Don't use disk warrior.. if the disk has verified then unless you deliberately deleted files there is nothing that is going to do.
Pondini has a lot of stuff about getting access to the sparsebundle.
http://pondini.org/TM/17.html
But if you have copied info to the TC that is now gone.. and the disk is ok.. I am not sure.. the TC will not have deleted the files itself. -
I bought a used i-pod touch 4 gen that I'm trying to set up. It isn't lettting me join my home wi-fi network. So I turn it on and I pick language, then country , then my wi-fi network. When I put in my password is says - unable to join the network. I have 4 other Apple products that I have that are working fine. Please help
Badunit you said "Continue setting up without the network. You can skip past it, right?"
It sounds like he is setting up the iPod via wif. You can't continue. What yo can do is reset the iPod
- Reset the iOS device.
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then start the setup over again but this time connect the iPod to a computer and set up via iTunes. Then he can troubleshoot the connection proboem. -
I Am from Brasil and december last year i bought a non contract iphone in usa but it still locked, now apple is sending non contract unlocked iphone, next week i am going to usa and would like to know if it is possible to pay and unlock my iphone in usa
A no-contract sales price does not mean unlocked.
Apple is now selling an officially unlocked iPhone in the U.S. which has nothing whatsoever to do with AT&T unlocking iPhones. It is up to the carrier and the carrier only to officially unlock an iPhone that was sold as carrier locked with the carrier - in this case sold as carrier locked with AT&T. This may change one day, but at the present time AT&T does not unlock an iPhone for any reason or under any circumstances. -
I am using pse 11 0n windows vista for years and it has suddenly started freezing on starting, I am now unable to access the organizer it freezes on the blue screen, the editor can be opened. Have removed and reinstalled but is still occurring. Have changed the files as suggested, am unable to open as administrator
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
I just recently downloaded the newest version of iTunes and am signed into my iTunes account, but I am unable to access the iTunes Store. I didn't get an error message with a reason why I am unable to connect, I'm just not able to connect to the iTunes Store. Please help!
https://discussions.apple.com/message/22904334
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Under Snow Leopard I used a WD My World NAS to back up my Mac Pro (Mid 2010). When I upgraded to Lion I am unable to access the backup because the NAS does not yet support AFP. I have now bought a Time Capsule and want to transfer the old backup onto it.
How can I recover the NAS back up to put on my new Time Machine.
Talking to Apple Support Adviser was a waste of time on case number 239647273
Any thoughts or pointers?Keep the old OS around and just kick the tires and test new OS. Apple has a history and habit of breaking support in things like this.
You can use TimeMachine as one level of backup, and even there there were changes with Lion, I would always recommend foremost backup clones of every volume. And clone (SuperDuper etc) can be stored on something like HP NAS Media Server which also was supporting TimeMachine, iTunes - until Apple made that harder and more their own proprietary format.
Apple AirPort Time Capsule Support
Lion Communities
Cloning as a Backup Strategy
Rather than "upgrade" I would clone the system, and do a clean install, then allow Setup Assistant to import your files.
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I purchased elements 12 last year. When I launch the program it tells me my trial subscription ended. I had purchased the product and put the serial number in? Thoughts
Moving the discussion to Photoshop Elements.
Thanks,
Atul Saini
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