I purchased an album last night. When I downloaded it, there was a problem with 2 of the songs. I went back to available downloads

I went back to available downloads & clicked the appropriate button. It said the songs downloaded. One of them only repeats the first few seconds of the song, starting over at the same spot. I need the whole song...Please help!

If the device has been used as designed, the pics and via taken with the device would have regularly been copied off to a computer.
The first step in the update process via iTunes on the computer is a backup.
Restore the device from the most recent backup.
If data is lost, then it is merely the fault of the user for not backing up the device or saving their data regularly.
Once the device is in recovery mode, the ONLY option is to restore.

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How do I get connected to a server on my network via an IP address? When I try to open in a URL and login as a registered user with proper login it errors out saying there was a problem with connecting to the server?

I am new to Mac...How do I get connected to a server on my network via a hyper link IP address path? When I try to open in a URL and login as a registered user with proper login it errors out saying there was a problem with connecting to the server?

Some of the following is going to use some technical terms — this area is inherently somewhat technical.
If you don't understand some part of the following reply, please ask.
Is this your own OS X Server system on your own network, or is this some other server within some larger organization?
You're posting this in the OS X Server forum, which is a software package that allows OS X systems to provide web-based and many other services; to become servers.
If it's your OS X Server on your network, then the network and DNS configurations are suspect, or the server is somehow malfunctioning or misconfigured. This is unfortunately fairly common, as some folks do try to avoid setting up DNS services.
If it's a larger organization and somebody else is managing the server and the network, then you'll probably need to contact the IT folks for assistance; to learn the network setup and DNS requirements, and if there's a problem with the server itself.
The basic web URL "hyper link IP address path" — without using DNS — usually looks something the following, where you'll need to replace 10.20.30.40 with the IP address of your server:
http://10.20.30.40
UptimeJeff has posted a URL that specifies the AFP file system; an OS X file share. That's used if you're connecting to an Apple storage service somewhere on your network. You might alternatively need to specify smb://10.20.30.40 or such, if it's a Windows file server. (There can be additional requirements for connecting to Windows Server systems, too.)
If there's local IT staff available here, please contact them for assistance. If these are your own local systems and your own local OS X Server system, then some information on the server will be needed. (If you're on a NAT'd network, you'll also need to get DNS services configured and working on your local OS X Server system and your network — you'll not be able to skip this step and reference ISP DNS servers here — or things can and usually will get weird.)

So i left my 5th genration on last night when i woke up it was hot so i let it cool down for hours it is compleletly clod know but i wont turn back on

so i left my 5th genration ipod on last night when i woke up it was very hot so i let it cool down for hours it is compeletly clod right know and it wouldnt turn back on is it broken

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. From your descripion I suspect a hardware problem.
Apple Retail Store - Genius Bar

Hi everyone, I have LR 5 that I purchased with a serial number and about a week ago I got the message about a new update, I want to get LR 6 but not the creative cloud, last time from LR4 to LR5 there was just an update without buying the creative cloud,

Hi everyone, I have LR 5 that I purchased with a serial number and about a week ago I got the message about a new update, I want to get LR 6 but not the creative cloud, last time from LR4 to LR5 there was just an update without buying the creative cloud, is that possible from LR5 to LR6? Thanks so much.

Welcome to Apple Discussions!
You can't install 9.2.1 or earlier on any Mac that is only Mac OS X bootable. In fact you need to use the restore disks which came with those Macs to install 9.2.2 on those Macs. 8.6 is only possible to install on Macs which came with 8.6 or earlier. The 9.1 disk may be useful for your 1999 PowerMac G4, but won't be of any use for a 2006 Powerbook G4.
Adobe Pagemill does not follow w3.org web publishing standards. If you want a webpage editor, get http://www.barebones.com/ BBEdit
MS Office, there is a free Mac OS X alternative in http://www.neooffice.org/
Or you can upgrade to the full Office 2004 for the Mac, or get http://www.thinkfree.com/ or Open OS X Office.
Wordperfect files can be converted to Word files with http://www.dataviz.com/ 's Maclinkplus.
Microsoft no longer has Internet Explorer for download (that quit being offered January 2006), though that is covered more in my FAQ:
http://www.macmaps.com/browser.html
As for other Mac OS X inquiries, I strongly recommend seeing my other FAQ:
http://www.macmaps.com/macosxnative.html
which should answer most of your other questions. If you have further questions, please feel free to ask me.
Disclaimer: Reference to links I make to my Macmaps.com website are a for your information only type reference. I do not get any profit from this page, and it is open to the public.

I heard that there was a problem with Apple being vulnerable to Hackers. Has anyone seen an update for this issue? My IPad received the update last night but I have not seen anything for Safari.

I heard that there was a problem with Apple being vulnerable to Hackers. Has anyone seen an update for this issue? My IPad received the update last night but I have not seen anything for Safari.

Mac OS X 10.9.2 was released today for this issue and others. Earlier versions are not affected.
See this Apple article - http://support.apple.com/kb/HT6114
You can use the Mac app store to do the update or download it directly from here - http://support.apple.com/kb/DL1725
Best of luck.

I have recently purchased an album from iTunes but although I see it in my music library none off the songs play they just skip through to the next one repeatedly. I since downloaded another song and this work perfectly

I have recently purchased an album from iTunes but although I see it in my music library none off the songs play they just skip through to the next one repeatedly. I since downloaded another song and this work perfectly

Does this only happen with the tracks you have downloaded from the iTunes Store? Perhaps you should work the suggestions in this Apple support document first.
Troubleshooting songs that skip on iPod
B-rock

HT203200 I purchsed 2 albums and was charged for both, but only one downloaded to my Itunes account. The Billy Joel album did not even offer to download. It said there was a problem with the store at the end of the purchase.

I recieved an error message during the purchase of an album, stating there was a problem with the apple store purchase. It led me to believe that the purchase did not go through, aas it never downloaded. A susequent purchase did go through and downloaded. How dod I retrieve the lost purchase?

Have you received email receipts for them and/or do they show in your purchase history : http://support.apple.com/kb/HT2727
They might just be temporary holding charges which will disappear off your card within a few days or so.
If they do appear in your purchase history then you can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work (or if they are 'proper' charges but nothing appears on your history) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
For your credit card not being accepted (it is a credit card, not a debit card ?), then is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I refurbished my macbook air 7 months ago because there was a problem with the steady state drive. Now my battery seems to be dead again. How long does the warranty last? Do I need to pay for a new battery?

I refurbished my macbook air 7 months ago because there was a problem with the steady state drive. Now my battery seems to be dead again. How long does the warranty last? Do I need to pay for a new battery?

As I wrote Apple will diagnose an Apple product even if it is out of warranty for free. That should be your first step to find out if the problem is the battery or something else.
Once you have Apple telling you a 7 month old battery is defective (if that turns out to be the case) then it becomes a game of horse trading. You'll need to speak to the tech and when he tells you there is nothing he can do you will need to speak to the tech manager and when she says most likely there is nothing they can do you go to the store manager, etc. It is unlikely (though possible) that they will give in easily you need to be firm, polite and let on that you're willing to accept a partial reimbursement.
So again the first step is to find out what is wrong.
good luck

I created one apple I'd when I started using the iPad. After some days, I had to create a new apple I'd as there was some problem with the first one. Now at some places still my old apple I'd is appearing. Pls adv how I change this to my new apple Id.

I created one apple I'd when I started using the iPad. After some days, I had to create a new apple id
as there was some problem with the first one. Now at some places still my old apple Id is appearing. Pls adv how I change this to my new apple Id.

Anything you downloaded with the first Apple Id will forever be tied to it, and will always require it to update.
The question here is, why did you think you needed to create a new Apple ID? What was the problem with the first one?
To get rid of th old one, you'll need to delete everything you downloaded with it, and then sign out of the ID in several places around the iPad.
Go to Settings->iTunes & App Stores->Apple ID->Sign out.
Repeat the process, for Facetime, Messages, Mail and any other App you need to sign out of.

Issue when scrolling a pdf - There was a problem reading this document (135)

This is when the PDF is created and rendered/previewed from Acrobat Reader and the issue is there for latest acrobat version too.
When you open the PDF in Acrobat Reader and then when you scroll it and if you have more that one page in the PDF, it gives an error saying "There was a problem reading this document (135)".
Is this a known issue in Acobat? Any resolution? Reinstalling acrobat version didn't help.
Thank you in advance...!
/Manu

It's hard to tell for me as they are files such bank statement or other document from websites...how can i know?
Thanks,
Date: Wed, 9 May 2012 01:29:45 -0600
From: [email protected]
To: [email protected]
Subject: Issue when scrolling a pdf - There was a problem reading this document (135)
    Re: Issue when scrolling a pdf - There was a problem reading this document (135)
    created by Nikhil.Gupta in Adobe Reader - View the full discussion
Hi Manulak_Tech,
As you are able to view PDF I had provided, the issue seems to be PDF specific.
So when you scroll the PDF and reach to a page where Adobe Reader cannot read it, the error comes. I am sure the problem lies the way PDF was created. Can you describe how the PDF was created?
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When i try to update my itunes on my pc i keep getting the messaage that there was a problem with the installer and it could not finish. how do i fix this? i`ve tried to download 3 times already.

when i try to update my itunes on my pc i keep getting the messaage that there was a problem with the installer and it could not finish. how do i fix this? i`ve tried to download 3 times already.

Hi
I've got a similar problem. iTunes v10.2 worked fine, but when I tried to update it to 10.5 I got a 'Bonjour' error. I eventually solved that but I still couldn't upgrade to 10.5, so I deleted every single Apple, Quicktime, iTunes, etc file on my PC using Revo Unistaller (because the normal Windows Add/Delete programs wouldn't work) but now, when I install the latest iTunes version from scratch (on XP SP3), it says: "the installer encountered errors before it could be configured.... your system has not been modified"
Any ideas?
Rick

Safari is having problem loading messages in gmail. When using other browsers, there is no problem loading and viewing the messages. What is going on? please help!

safari is having problem loading messages in gmail. When using other browsers, there is no problem loading and viewing the messages. What is going on? please help!

I should have explained further. The game opens in a new window over to the upper left of my screen, leaving the original page underneath. I tried minimizing it so that I could get to my toolbar and did the View > Zoom > Reset. This has no effect. The lower portion of the game is still not showing. Using other browsers the window or frame of the game is much larger, therefore everything shows.

When I try to install the latest version (10.5) of iTunes, the following message appears: "There was a problem with this Windows Installer package. A program running during installation is terminated unexpectedly." Is there somebody who can help me?thanks

When I try to install the latest version (10.5) of iTunes, the following message appears: "There was a problem with this Windows Installer package. A program running during installation is terminated unexpectedly." Is there somebody who can help me?thanks

I used this site and it fixed my problems. Hoping it will help with yours too
http://support.microsoft.com/mats/Program_Install_and_Uninstall

HT204053 Why does it say that there was a problem with a previous purchase and not let me download apps?

Everytime I try to download a new app it says that there was a problem with a previous purchase and then it said that my card was declined

These are user-to-user forums, nobody on here will know what the problem with the previous purchase might be.
Does the name and address on your credit card match exactly the name and address on your iTunes account, and have you checked with your card issuer to see if they are ones who are declining it ? You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1918 How do I fix the problem "intact iTunes store , there was a problem with your purchase" even though I've updated a new credit card with suffent funds available ?

How do i resolve this issue and message- Please contact iTunes support to complete this transaction.
There was an error with your purchase.

I tried calling but they are closed in bservance of holiday. I want to resolve this issue now please via Internet so that I can resume my game. Thx very much for your help. Can u guide me thought this or email me the instructions as to how to resolve this step by step. It appears to me that there must have been a past billing issue.

I purchased an album last night. When I downloaded it, there was a problem with 2 of the songs. I went back to available downloads

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