I purchased an app and it still tells me to purchase it on my iPhone
I cannot get the app I purchased to go to my iPhone. The app is Ruzzle. I purchased it on my iPad
Some apps have separate versions-one called HD usually that is ipad only and a different one for iphone only.
You apparently bought the ipad only version.
Similar Messages
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Iv downloaded the 0845 wizard from the App Store. Registered my details and it has been working. But for some reason it won't let me log in and keep saying failed every time I try to use it. Iv deleted and re-downloaded the app and it still says the same?
I would say to start by looking on their web site... unfortunately, that appears to be dead.
Based on the horrible ratings on the App Store (1 star for the current version), I'm not surprised it doesn't work well. -
I can't backup my iPhone 5. It says I don't have enough storage. So I've deleted like 6-7 apps and its still says I don't have enough storage. And it also says the same thing when I want to buy new apps or music. Also my messages won't send; I have to turn my phone off and resend then just to they can send. I can't even take any pictures because it says I have no storage.(I currently have 1,658 photos and 72 videos by the way.) What can I do? I just my phone in late December. I didn't think it would act up this bad before I even had it for a year. Please help.
Your phone needs more storage, buying storage on iCloud.com doesn't change that.
Delete some of the stuff off of your phone, it's full. -
My Kindle app suddenly stopped working on my iPhone 4s. All my software is up to date and I have restarted the phone, uninstalled and reinstalled the app and it still opens and shuts down instantly. Any ideas?
We need clarification here.
Please don't just state version numbers, also state which software. iTunes 10.7 requires OSX 10.6.8 or higher. Leopard is OSX 10.5.8. You have two alternatives right now. One is to stay with Leopard for a while (ultimately you should upgrade) and install iTunes 10.6.3 which is the last version to work with Leopard. This should work with iOS6 on an iPhone4. The other is to call Apple and order OSX 10.6 (Snow Leopard) and upgrade the computer to 10.6.8 which will allow you to run iTunes 10.7. The caveat is we know nothing about which computer you run and if it even can run any system higher than Leopard.
Here is iTunes 10.6.3
iTunes 10.6.3 - http://support.apple.com/kb/DL1575
If you want to try upgrading:
Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About this Mac" and "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present). If it says something about Intel or Core Duo or Core 2 Duo in the processor you can upgrade to Snow Leopard (assuming you have sufficient RAM/"memory"). If it says PPC or PowerMac, you cannot.
Kappy 08/2012 post on upgrading to Snow Leopard, then Lion or Mountain Lion - https://discussions.apple.com/message/19401628 - including how to get Snow Leopard and Lion since Apple removed them from the online store.
It would help when posting issues here if you would state exact error messages you see. "It's still not working!" while a description of the situation does not speed us to a diagnosis of the underlying issue. -
please help me i uplaoded all my apps and now it tell me that i dont have enough space and i cant use any of my apps please help me.
Is the message saying:
Not enough storage
Not enough/low memory?
For the former delete some items from the iPod.
For the latter.double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod. This frees up memory. -
storage full message appears on my iphone 5 while I have 20gb free on my ICLOUD,
I deleted all my pictures,a lot of apps and it still appears and it sayS to manage my storage on settings to buy more space ,what do I have to do?
I used to have a lot of pictures and a lot of app,I deleted most of it and the message still appears and alway says to buy more storage as I still have 20gb free.icloud storage and device storage are very different.
go to
settings>General>usage
you can then see the two seperate entries.
icloud storage is for backup of settings and such, device storage is for apps, music, books and such.
you cannot load more onto the device if it is out of space. -
Downloaded an app and it still shows loading despite the download completed, Downloaded an app and it still shows loading despite the download completed?
Ok .... And what is the problem then?
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I selected "update all" to update my apps, entered my ID and they all went to "waiting" and none of them started updating. Tried shutting down (several times), it was plugged in, I closed all open apps...tried uninstalling and reinstalling 1 app and it still is waiting? Thoughts?
See if any of these suggestions help you. They have worked for others in the past but YMMV.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad. -
Downloaded this game, "Where's My Water 2" and before I can even start it asks for my age but freezes and wont move. I've rebooted, turned off, removed and reinstalled and it still wont work but on all my previous iPhones it worked fine.
Sorry if I sound stupid but how do I contact the developer? Where would I find that information?
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I am trying to update my phone, but it tells me that I don't have enough storage. I have deleted almost all of my apps and purchased 15GB more storage, but it still tells me that I don't have enough storage?
Connect to iTune and "Check for Update" (tap to enalrge image)
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i just purchased more storage and deleted some apps and my iphone4 and it still will not allow me to update to ios7
The iCloud storage is meant for your backup, you do not get more space on iPhone.
You can by connecting to computer iTunes for update then you will not have space problem -
When I go to updaye my apps on my IPhone it tells me my passowrd is incorrect and wont let me log in. I changed my passowrd on this site just to be sure I had it correct and it still wont let me log in and still tells me it is incorrect. What can I do?
Updating your Apps is different from the Support Communities and use different passwords. Your best bet is to start with the support links here: http://www.apple.com/support/itunes/account/ If one of those suggestions doesn't work, then hit the "Contact Support" link from the list to the left for additional options.
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Purchased App and it still says loading
I have purchased a app in the apps store. It has been like 30mins and it still says loading. I have tried just about everything. It is a paid app so I would like to play it or delete it and try again.
Any ideasResolved it...
Plug the phone in to usb
Go to ITunes
It will sync
Then it asked for my ITunes store username and password
Now the app is downloading on the computer
It is gone from the phone -
I am entering everything over and over and correctly each time, and it still says invalid. I don't want to call apple themselves cause I can't deal with them, I've tried to so many times and no help. This is downright ******* me off and I want it fixed. Help?
What sort of card are you trying to use ?
If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
i want to log out of twitter on my ipad i went thourgh settings and deleted my account but i went to the app and still my account is up
Apps and other purchased media are permently tied to the original ID used to purchase them. If you don't know the password for your old ID, go to https://iforgot.apple.com/password/verify/appleid to reset it.
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