I purchased an iTunes album on my iPhone but my phone restored....

Does anyone know what to do when you've purchased an album on the iPhone but the album is deleted before you could get the album on your PC? My phone had restored its self before I could transfer the album.

I don't think it's possible. You'll want to call Apple to ask to have your album made available for download again.
(1-800-MYIPHONE)
Message was edited by: Jefe Tapa

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Just purchased a new album on my iPhone. Now in iTunes it shows under purchased but won't play due to exclamation points. How do i get rid of them?

Just purchased a new album on my iphone. The album shows up in my itunes account but has exclamation points after it and I'm not able to play those songs. How do I fix this?

Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library and then download again using the Purchased link in the right-hand column of the iTunes Store home page, or transfer them from the iPhone again.
tt2

I have a album purchased on itunes downloaded to my iphone that will not play back, what can I do?

I have a album that was purchased from itunes downloaded on my iphone that will not play back, any suggestions?

You can replace the back glass or get a case. There are many iPhone repair centers... Google for one. You can also try the Apple store... I've heard they will replace the back for about $30.

HT201272 I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else.

I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else. My phone is not syncing properly, I wanted to add another playlist to it that I created on my Mac. I pluged in my phone and made sure the playlist I wanted to add was checked to be on my phone when I synced.
The playlist I wanted to add was "Country." It is clearly checked. I also wanted to add the "Recently Added" playlist, which I also checked before sycing. Currently, my phone only has the "Purchased" playlist and my "All Songs" playlist on it. When I hit sync, iTunes added another playlist automatically added another playlist to the list above and checked it. It was titled "ALL SONGS 1" and had ten fewer songs in it than the playlist I had created, "ALL SONGS" had. This playlist, however does not show up on my phone after syncing, nor does "Country" or "Recently Added." (Every time I sync, another playlist is created as "ALL SONGS 2, 3, 4, etc.") One of the songs (I have not, yet checked the other songs) that I purchased from within iTunes Radio shows up in the "ALL SONGS 1" on this screen:
But does not show up anywhere else. This playlist does not show up anywhere but the two screens above. The ALL SONGS 1 or 2 playlists do not show up here:
When I search for those song in my library, it shows that I do not have them:
But if I go to the iTunes store, I get the play button and not the price of the song:
This is what things look like from my phone's side of things:
"Summertime Sadness," one of the songs I bought from iTunes Radio, does not show up in the iTunes store under purchased "All" or "Not on This iPhone"
But, it does show up under "Recent Purchases"
Also, this is what playlists are on my phone after syncing a million times:
Only what was on there before I started any of this. "Summertime Sadness" and the other songs I bought from inside iTunes Radio, do not show up in either of these playlists. Please, help me.

Hi Petrafin,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
You can download your purchases directly to your computer.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Cheers,
- Judy

HT1725 I bought a song off of the itunes store on my iphone but it wont play. I even tried to repurchase it but it says that I already purchased it. I have restarted my phone and turned it off but it still won't download or play. HELP!

I bought a song off of the itunes store on my iphone but it wont play. I even tried to repurchase it but it says that I already purchased it. I have restarted my phone and turned it off but it still won't download or play. HELP!

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your phone and re-download it via the Purchased tab in the iTunes store app on it, or the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

HT1473 How can I transfer my music (not purchased from Itunes) from my Ipad/Iphone to my new Itunes library on a Macbook Pro?

I've recently bought a new Macbook Pro and in my Itunes Library everything I have purchased from Itunes is in my new Itunes Library.
However I want to transfer all my music (not purchased from itunes) from my Ipad/Iphone to my new Itunes Library.... and I have absoutely no idea how to do this? Also I'm scared to press sync when my ipad is plugged into my Mac incase will loose all this music!
Help Please!

The iphone/ipad/ipod is not a backup/storage device. The sync is one way - computer to iphone/ipad/ipod.
Copy everything from your old computer or your backup copy of your old computer.

Why can i only purchase 'E' rated songs on my iPhone but can purchase all songs on my iPad?

I have been trying to purchase a song from the iTunes store on my iPhone but it will not highlight the price so i can select it. If i go to an 'E' rated song there is no problem. Although i have not completed a purchase, i can go through the whole process on my iPad with no apparent problem. Is this a setting on my iPhone?
PD

Connect the phone to your Mac and select it on the left-hand sidebar of your Mac's iTunes (you can enable the sidebar via option-command-S on a Mac) and then use the Music tab on the right-hand side of the iTunes screen to select which of your music that you want in your phone's Music app
Syncing media : http://support.apple.com/kb/HT1351

Since I installed ios 6.1 in my iPhone 4, I can't sync it with iTunes. Can annyone help me? I have already reinstalled iTunes and reseted the iPhone, but it still doesn't sync. Thank you.

Since I installed ios 6.1 in my iPhone 4, I can't sync it with iTunes. Can annyone help me? I have already reinstalled iTunes and reseted the iPhone, but it still doesn't sync. Thank you.

Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling

I recently got a new iphone but when I restored it in iTunes one of my games that I have played for months RESET. How do I get my old game info back?

I recently got a new iphone but when I restored it in iTunes one of my games that I have played for months RESET. How do I get my old game info back?

If you made a backup before you restored it you can restore your iPhone from a backup and your game data should be restored. When you connect your iPhone in iTunes you can right click on it in the sidebar and select restore from backup.

My iphone 4 is disabled and asking to connect to itunes..... but i resently restored my laptop by which i deleted itune.. so i dont have any back up. so now how can i unlock my phone without restoring it to factory settings... because i eant all my stuff

my iphone 4 is disabled and asking to connect to itunes..... but i resently restored my laptop by which i deleted itune.. so i dont have any back up. so now how can i unlock my phone without restoring it to factory settings... because i eant all my stuff

there should ba a way to undisable it without loosing all of your data

Itunes isnt recognising my iphone 4 after i restored my phone and updated it to ios7 on windows, but the computer recognises it...please help ppl..m done with all the recomendations given by apple

itunes isnt recognising my iphone 4 after i restored my phone and updated it to ios7 on windows, but the computer recognises it...please help ppl..m done with all the recomendations given by apple

if require the new itunes11.1.X
if you already have that and it's windows then uninstall itunes
use regEdit you can type that in run or the likes and search and delete all hits you get on itunes
then reboot windows and install itunes again

Itunes isnt recognising my iphone 4 after i restored my phone and updated it to ios7 on windows, but the computer recognises it...please help

itunes isnt recognising my iphone 4 after i restored my phone and updated it to ios7 on windows, but the computer recognises it...please help ppl

Make sure you have the Latest Version of iTunes Installed on your computer ( v 11.1)
iTunes free download from www.itunes.com/download

I have synced an audiobook purchased from iTunes onto my ipod classic but I cannot find it on my ipod. Any suggestions?

I have synced an audiobook purchased from iTunes onto my ipod classic but I cannot find it on my ipod. I have looked in songs, artists, audiobooks, podcasts, etc., etc. with no luck. Any suggestions?

Hi mole02,
Welcome to the Support Communities! If you had issues with your movie rental, you can report it to the iTunes Store. These folks can look at your billing account with you.
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
http://support.apple.com/en-us/HT204084
Learn how you can request help with an item purchased within the last 90 days.
To report a problem or request assistance with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store:
Visit reportaproblem.apple.com in your browser.
When prompted, enter the Apple ID and password used to initiate the purchase of the item, then click Sign In.
Find the item you're having a problem with, then click Report a Problem next to it.
From the Choose Problem menu, choose the issue you're having.
Follow the onscreen instructions. You might be asked to describe the problem in a text field.
Click Submit, and we'll review your problem.
If you use Family Sharing and you have a problem with a shared item, ask the family member who initiated the purchase to report the problem using the steps above.
I hope this information helps ....
- Judy

I created an album on the iPhone but when sync'ed to the mac, the album disappears. Is there a way to share albums created in iphoto on the iphone with the iphoto on the mac?

I created an album on the iPhone but when sync'ed to the mac, the album disappears. Is there a way to share albums created in iphoto on the iphone with the iphoto on the mac?

Is there a way to share albums created in iphoto on the iphone with the iphoto on the mac?
No, there is not yet a way to do that. Albums created on the iPhone cannot be synced back to the mac.
You might try other ways to send photos back to the mac in a structured way, depending on your IOS version:
You could use Journals instead of albums. If you share a Journal, you can see it on your Mac. http://support.apple.com/kb/PH3152
Or create shared photo streams. iCloud: Using and troubleshooting Shared Photo Streams
Regards
Léonie

Subscribed to iTunes Match - ok on iphone, but can't hear tunes on Mac Book Pro

Subscribed to iTunes Match - ok on iphone, but can't hear tunes on Mac Book Pro (?)

Hi,
Why can't you hear your music on your mac book? Your music needs to be in your iTunes library on your computer when you subscribe to iTunes Match.
jim

I purchased an iTunes album on my iPhone but my phone restored....

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