I purchased and downloaded a book for my iPod. My iTunes folder acknowledges that I bought this, but I can't load it to my iPod
I purchased and downloaded an audiobook, and it won't synch.
I can sync everything else, but the audiobook does not get to the pod. I have tried putting the audiobook on various playlists, but the book doesn't show up on the pod with everything else. I do have my sync set for audiobooks, and actually had 14 of them that did sync. I tried removing all of them and just synching this newest one, and nothing showed up on my pod. I bought it from iTunes.
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I purchased and downloaded a book in iBooks. I read about 16 chapters. The next time I opened the app to read the book, no words loaded on the pages. It would go to the table of contents, but not to pages in chapters. Any ideas?
Try to reset your phone, hold the home/sleep buttons until it reboots and the apple logo appears, don't release the buttons till apple logo appears. If no luck there, Resync the book. Or delete it and redownload it. Downloading past purchases from the App Store, iBookstore, and iTunes Store
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I have a voucher to be used on the app store, is there anyway I can use it to purchase and download Microsoft Office for Mac?
No, only for apps available on the App Store. Office is not one of them.
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I purchased and downloaded an audiobook to my iPhone. It does not appear in Music >> Audiobooks, but does show up when searching my iPhone.
Welcome to the Apple community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer. -
I bought and downloaded some music off of the internet on my laptop that uses Windows 8. How can I get my music to open automatically in my itunes instead of opening in the music app (the orange sqaure with headphones)? Currently I have had to often downloads and sift through all my files to find the ones I want to open into itunes, and it's irritating.
Media is only where the user puts it.
Installing iTunes does not and has never caused media to magically appear on the computer.
Copy the ENTIRE iTunes folder from the old computer (or backup of the old computer) to the new computer. -
I have updated my iPhone tithe new software and my phone is now saying connect to iTunes I have tried to do this but iTunes is saying I need to restore my phone help! My phone will now not turn on and only shows connect to itunes
Then connect it to iTunes. Hope you backed it up, because the restore will wipe your phone.
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I do not have a simcard in my IPAD and seem unable to view movies that I purchased and downloaded from ITUNES when not connected to WIFI. Is there a solution to this?
How are you trying to access them ? If they are fully downloaded then you should be able to watch them via the Videos app, you shouldn't need to be online.
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I purchased Pages 09 through the App Store on June 22 from my Macbook. It downloaded and installed, but is not in my list of AppStore purchases. I need it to show up in my App Store purchase history, so that I may download and install to my iMac where I do more of my work when at home. THe app does not show up in App Store purchase history on either machine, however it does show up as purchased under my iTunes account. Yes, I could probably just copy the application from one machine to the other, but if it doesn't show up as an App Store purchase I won't receive any product updates.
Should I refute the credit card charge through my credit card company to get Apple to fix the issue?fayefromcary wrote:
(1) I have partial success with Bullet option 2.) Copy the application from one Mac to another Mac. When you......
(2) That option partially works, but is not acceptable in the long term.
(3) I do indeed now have the application on both machines. If I look for the Pages 09 application in the App Store application, it shows up as installed. However, it does not show up in my purchase history! This is critical as far as I'm concerned because I will not see security updates or feature updates unless it shows up as purchased from the App Store. In fact, I'm hoping that I'll get a free upgrade to Pages 11 (if it comes out soon) based on how recent I've made the purchase of Pages 09.
(1) good news
(2) I can't decide for you. Remember that I am an end user like you.
(3) (a) I never saw security update applied to an iWork application.
(b) for the update, as the app if flagged as installed you will get the update if Apple deliver an ultimate one (update 9.0.6)
(c) don't dream. Apple never did that. What they do is to deliver a free upgrade to buyers of a machine when the corresponding order was delivered after the product announcement (example : Lion if you order a mac to morrow)
Pages '11 (maybe it will be Pages '12) will not be an update but an upgrade and in such case, we must pay.
I got the described behavior for the app named "The Unarchiver" and, applying what I described, the app behave now as it must do.
Please, click my blue name to get my address then send a mail to this one.
Yvan KOENIG (VALLAURIS, France) samedi 25 juin 2011 22:21:31
iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.7
Please : Search for questions similar to your own before submitting them to the community
To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer ! -
Bought a new computer. Loaded ITunes, and downloaded my Audible books. First time I plugged in my IPod, the music loaded but the books did not. A message said the books could be plyed on my IPod. Anyone know why?
Thank!
TonyNever mind. Changed the format to 4 and it works.
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I just purchased and downloaded a book but can not play it.
I am using iTunes 10 on an imac. Under purchased items it is listed as a protected book. But it subtracted the dollars from my account. What is up?
How to report an issue with Your iTunes Store purchase
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i cannot download a iBook that I have paid for. It just tells me to go to purchased and download but it won't let download
Thanks, I deleted a bunch of apps and some other TV shows I had on there. All of the other movies have an active download button so there is room for other movies, just not that one for some reason...weird!
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Regarding iTunes U courses, would I be able to link to books/sites (like say an amazon hardback book or link to a kindle book they can purchase and download). Considering that not all books are available on iBooks I'm hoping this is allowed. Also the possibility on monetizing since amazon gives commission for linking.
This question is for both the uncredited (private) courses and the bigger accredited accounts. I am a developer trying to learn how to help my area schools and also have some ideas for my own courses. Obviously keeping within the iTunes U app would be preferred in most cases (to the learning experience) since they can take notes and see them within the app itself.
If the reply comes from a non-apple employee please let me know (or better yet, link to) where that is clarified. I would hate to develop something just to later find out it is against the apple iTunes U agreement.Fair question
And, to be even more fair, I have to tell you that I get that every single day. And it's getting worse (or better, depending on how you look at it).
I always try to let people know it's a long way until you get to a confortable point, a point where you can create something. And that's exactly what I am trying to do, or at least asking how/if I should do it. And then I let them know where to start. That's what I want.
Thanks. -
Today while driving home from vacation i purchased and downloaded the new Nichleback CD, when i got home, i plugged my phone into my computer to update everything and it pulled up a message saying something like "this computer has recognized an iPhone that is in memory update, you will need to restore the phone" or something similar to that, it had a picture of the power cord plugging into iTunes on the screen and i couldn't get rid of it, so i had to plug it in and restore everything, when it was done i noticed that not only did i loose the new CD that i had just purchased today but i lost all of the music that i've purchased since the last update. How can i restore this music without purchasing it all again?
Media should be included with the backup of the computer that all users should be creating on a regular basis as part of basic computer/data maintenance.
In the event that you do not have a backup (stop being lazy.... keep backups of YOUR data and other important files)
If you are in the US and running iTunes 10.3 or later, it is possible to redownload music via iCloud from purchased history.
If you are not in the US or for some reason cannot run iTunes 10.3 or later, contact iTunes customer support and ask very nicely for the opportunity to redownload the content. They are not required to provide this opportunity.
It is also possible to transfer content from an iDevice that was purchased via iTunes. On the new computer, sign into the iTunes account, authorize the computer, connect the device then select File > Transfer Purchases.
The simplest method of all is to transfer or copy the media (and other important files) from the old computer or the backup of the old computer. Typing "move itunes library" into the search bar here or into google will reveal step by step instructions on how to do this. -
Can I get a refund on a game I purchased and downloaded in Itunes for my Ipod Touch 4g?
Would like to know if I can get a refund for a game purchased and download in Itunes on my Ipod Touch 4g that wasnt what I thought it would be and I dont like the game. Hope Im not stuck with it.
All sales are final. It sounds like you did notdo yourhomewok before yu purchased the app. That is not Apple's fault.
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Implies that the DL is hosed and necessitating DLing it again.
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