I purchased creative suite 6 production premium for mac but when i go to install it, it fails saying that its counterfeit even though i know its not since i got it from this site. please help.

I went to go and re-install my programs back on to my laptop (because my hard drive crashed and i lost everything ) after receiving a new serial code from the people the tech help told me to email and it looked like everything was going fine. the download bar got all the way through and when it finished this came up
If anyone could help me recover my programs, i would greatly appreciate it. Ill continue to try on my one for the time being. thanks everyone!

Genuine Verification failure downloading or installing | CS6
Mylenium

Similar Messages

Creative Suite 2 Premium for Mac download problem

I have Creative Suite 2 Premium for Mac and have tried to install it and have been directed to http://www.adobe.com/downloads/cs2_downloads/ to download a version that will work. According to the install PDF there should be 7 files to download, I can only see 5. There appear to be 2 files missing for the premium version where can I find these please? I've been sent to the forums by a member of the Adobe live chat team.

bobrob1111 wrote:
According to the install PDF there should be 7 files to download
That PDF is dated June 2005. I assume it has not been updated for the re-packaged non-activation CS2 downloads, which were made available in Dec 2012.
Try downloading and installing what's there and see if anything's missing once you've finished installing.
Or have you already done that? If so, can you be specific about what is definitely missing and we'll try lobbying Adobe to fill in the gaps.

My ipad connects to the wifi for email but when i try to download a game it says the game is over 100 mb and will not download until you connect to wifi

My ipad connects to wifi for email but when I try to download a game it says the game is 100mb and has to connect to wifi to download? It also won't connect to icloud to download photos?

It's trying to download when you are connected via cellular. Turn cellular Off and then connect via wifi.
 Cheers, Tom

I downloaded a game off the internet that is intended for Macs, but when I tried to open it textedit open saying "This program cannot run in DOS mode"

How do I fix this? I thought Macs didn't have DOS mode.

They don't. What is the game and do you have a link to where you got it?

Trouble with incomplete installation of Adobe Creative Suite Production Premium

Hi,
I tried to install Adobe Creative Suite Production Premium from CD:s, but half way through the installation something went wrong and installation was abruptly interrupted and cancelled. I then went to disc 1 again to try and re-install the program, but then it says that I already have an installation (even if it is incomplete) and that I have to finish installing the one I have already started. But I cannot finish the one that is already started because I can't find any way how to continue an installation that has been started.
What can I do?

Nobody can tell you anything without proper system info or other technical details. We don't even know what version. For starters run the cleaner tool and try again.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

Adobe Creative Suite 5.5 for MAC(OSX) requires Java SE 6 - I am unable to locate "safe" Java SE 6 Download, so I am unable to get the programs to open. Where can I get Download?

Adobe Creative Suite 5.5 for MAC (OSX) (10.10.2 Safari), requires Java SE 6. I am unable to locate a "safe" Java SE 6 Download, so I am unable to open the "Suite" programs. Where can I download a safe Java SE6? Or is there a "work-around" this issue?

https://support.apple.com/kb/DL1572?viewlocale=en_US&locale=en_US

Installing Adobe Creative Suite Production Premium (Educational) DVD on more than 1 computer.

Hello.
A while ago I purchased Adobe Creative Suite Production Premium (Educational). It came as a DVD.
May I install it on more than 1 computer?
Thanks, D.

Hi Danil,
Yes, you can install it on 2 machines.
Follow the steps mentioned in the link http://helpx.adobe.com/creative-suite/kb/install-creative-suite-5-cs5.html
Let me know if it helps.
Thanks!
Eshant

I updated my mac book pro to mountain lion recently and my safari is not loading few web pages including apple sites please help me

i updated my mac book pro to mountain lion recently and my safari is not loading few web pages including apple sites please help me

I have this problem too but it seems pot luck and only like 5% of the time, the website will say the page is loaded but the page is just blank white...refreshing does not work and I have to go back and navigate to the page again

Is there a way to manually uninstall Creative Suite Production Premium CS6?

Is there a way to manually uninstall Creative Suite Production Premium CS6?
Windows 7 Pro 64bit.
Intel core i7 3930
Asus P9X79 Mobo
32GB Ram
EVGA GTX 580 GPU
Crucial M4 256GB SSD boot drive

If the uninstall doesn't work, simply run the Creative Suite Cleaner Tool and then delete the files and folders., though if you just want rto reinstall you don't need to actualyl delete anything. fiels will simply be overwritten.
Mylenium

I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits. otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS P

I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits.
otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS PLAN!!!!!!
I want to USE the products….CAN YOU HELP ME????
regards,
Leticia
There aren´t an email, a phone number, a chat or a place to find helpful. I live in Argentina, where I can find a solve to my problem?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
If you really want to cancel, You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Trying to install my Creative Suite 6 on my MAC, but I don't have the DVD drive on my computer. How else can i install these??!!

Trying to install my Creative Suite 6 on my MAC, but I don't have the DVD drive on my computer. How else can i install these??!!

Try these links
Download CS6 products
Download Adobe CS6 Trials: Direct Links (no Assistant or Manager) | ProDesignTools

Hi there, i purchased an app called Top Movies. But when using it on my iPhone to buy movies, it gives me the error 'Your request could not be completed'. Please help.

Hi there, i purchased an app called Top Movies. But when using it on my iPhone to buy movies, it gives me the error 'Your request could not be completed'. Please help.

Ok.. I see the app now in iTunes.
Best thing to do is email the developer of that app.
You can do that here > http://www.lymobilesoft.com/contact.html
Make sure and tell them exactly what the error says:
it gives me the error 'Your request could not be completed'.
Instead of using a third party app, you can download movies directly from the iTunes store.

Hello , i want to know , if i buy an iPhone 5s from this site ,i can use it in Romania?

Hello , i want to know , if i buy an iPhone 5s from this site , i can use it in Romania ? Thx !

Yes, but if you are referring to buying the iPhone from the US online Apple Store you must have a credit card with a US address and a US address to ship it to. You may or may not be able to use LTE and you will have to return to the US for warranty service.

I have deleted all photos, messages and apps but I still have no available space on my phone even though the applications don't add up to 12 GB.. Please help!!!

I have deleted all photos, messages and apps but I still have no available space on my phone even though the applications don't add up to 12 GB.. Please help!!!

You have data corruption. restore your phone and set it up as a new device. Not from backup

I am still trying to update my ipod touch 4 to the iOS 6 version. It is on the 4.3.5 (8L1) version. When I go to settings-General-it just says About and nothing about an update. I have no idea how to update it! Please help!

I am still trying to update my Ipod touch 4 to the iOS 6 version. It is on the 4.3.5 (8L1) version. When I go to settings-General-it just says About and nothing about an update. I have no idea how to update it! Please help!

You can only update via the ipod with ios 5 or later.
You need to update via itunes on your computer as always.

I purchased creative suite 6 production premium for mac but when i go to install it, it fails saying that its counterfeit even though i know its not since i got it from this site. please help.

Similar Messages

Maybe you are looking for