I purchased Photo Elements 13 yesterday and went to download and it shows it is not applicable...??? What do I need to do?
I purchased Photo Elements 13 yesterday and went to download and it shows it is not applicable..??
What do I need to do??
Make sure you have cookies enabled for your browser and clear your cache. If the problem continues try using a different browser.
It is not clear what you mean saying it says it is not applicable. If none of that helps, if you could include a screenshot of the message it might be helpful.
Similar Messages
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I just purchased my macbook pro yesterday and the update combined it downloads but when i restart the computer it says something went wrong and it won't work i don't know where to start to download this update
Try here:
http://support.apple.com/kb/DL1524 -
I purchased Photoshop Elements for windows and need it on mac
I purchased Photoshop Elements for Windows and need it for Mac. Can I reverse this or is there a way to get the right product?
I don't know if things have changed (I get the feeling they have as of late), but normally an Elements license can be applied to either platform, so you should be able to download the trial version for the Mac and use the serial number to activate it. If you have any problem you should be able to resolve it with customer spport thru chat.
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I purchased a naviational app yesterday and it is not what I was wanting. Is there a way to get
a refund if it's less that 24 hours ago? The app was $50.00Purchases are considered final, but you can try the 'report a problem' page to contact iTunes Support and see if they will credit or refund you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I purchased an IPhone 4 yesterday and I have already used 73.81 mb of my 200 mb. I have only read my emails and downloaded one game from App Store. Does it use MB everytime I play the game? does it use mb the whole time I am on my emails. What uses MB?
Playing a game probably won't use much, if any... Downloading all those cool games and apps could have easily used that up, however.
Use WiFi whenever you can or download apps to your computer, then sync them to the phone with the cable. -
I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?
I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue. -
why are not all my songs I have purchased in the itunes store and are on my computer not on my phone? Very frustrating I purchaed almosta $100 worth of songs for a trip and they are not on my phone after continuious syncs. Do I have to pay for itunes match for this?
Welcome to the Apple Community.
Have you actually selected them to be synced to your device from the iTunes sync settings. -
I'm trying to get itunes up and running on new computer. I have lots of music I've purchased from Itunes...and they show in my account. But only some of them have the cloud next to them. The rest say "downloaded" and it won't let me download them again.
I believe that all audiobooks are supplied to Apple by audible.com, so I assume that it's them requiring the one-time only download. This is the link for contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I have an IMAc 5 with OS 10.6.8. I am having trouble doing a iDVD. Can I move photos in iphoto to an external device to free up space on the computer? What do I need and how do I do it?
Hey William Dofflemyer,
Thanks for the question. I understand you would like to move some photos in your iPhoto library to free up space. The following article may help you with that:
iPhoto '11: Move your iPhoto library to a new location
http://support.apple.com/kb/PH2506
Also, I understand you have some questions about iDVD. The following video may provide more information:
Apple - Find Out How - Movies - iDVD ’08
http://www.apple.com/findouthow/movies/idvd.html
Thanks,
Matt M. -
hello sir i purchase second hand iphone4s now my iphone ask for activation with id and password i contact with previous owner and use that id and password but that also not work what i do ola help me i try all other method restore ' upgrade etc but none work plz say what i do if u find some solution tham msg me on [email protected]
First, we're not Apple here (Apple does not participate in this forum). We're only users like you.
The previous owner has not given you the correct ID and password for you to use.
If the iphone has iOS version 7, then read through the following...
http://support.apple.com/kb/HT5818 -
hello sir i purchase second hand iphone4s now my iphone ask for activation with id and password i contact with previous owner and use that id and password but that also not work what i do ola help me i try all other method restore ' upgrade etc but none work plz say what i do if u find some solution tham msg me on
iPhone 4Soenkz33 wrote:
this does not help at all for the second owner, after making the first owner id with careless, sorry for my english ...
Careless? Possible, but unlikely. Most likely the phone was stolen from the first owner. It would be a VERY careless iPhone owner who did not erase their personal information from a phone before selling it, and to do that it is necessary to disable Activation Lock. In most places in the world knowingly using stolen property is a crime, so the fact that the phone doesn't work may be the least of one's risks. -
Can anyone help with this situation?
itunes purchase security questions & answers reset and answered correctly. Can not log in with updated answers which state one or both are incorrect.You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94948) -
there was an error importing some photos from my iphone, and since then I can not close the program ... it gives the mesage 'please wait until import is conclued'...but nothing is being tranfered. Any help ? Iphoto version 9.5.1
Force Quit the application from the Apple menu.
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Hello, I just purchased 1 year prepaid Creative Cloud Photography Plan and Lightroom saying " Develop Module is Disabled " What do I need to do to activate the full program?
Are you signed into the creative cloud application manager?
Did you install Lightroom from the creative cloud application manager? -
My Verizon Cloud says "Content is pending for backup" and (Update pending), but it's been doing this for over a day now. The number of photos hasn't changed and I have 26GB of space. What's going on?
Tinigal2112,
We want to make sure your photos are backed up successfully! Have you tried to stop the process and start it again? You can stop the process by stopping the Cloud and backup process completely in Settings>Applications>All>Verizon Cloud>Force stop. One it has stopped make sure you care connected to WiFi and try the backup again.
LindseyT_VZW
Follow us on Twitter @VZWSupport
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