I purchased the design suite for PC but would like to install my second licensed download on a mac. Can I do this?

Your Windows license might only be installed on a Mac if you install Windows emulation software.
While it might be possible to swap to the Mac platform, which depends on which version is involved, that means giving up the Windows license.

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I just bought the creative suite for windows but I have a mac so how can i fix it or get my money ba

I just bought the creative suite for windows but I have a mac so how can i fix it or get my money back?

Contact support and get this sorted out.
http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
BTW the platform swap is for current version of Adobe software only, if you have older version then you may have to look for Cross-platform upgrade.

HT1689 I am trying to sync some new purchases on to my i phone but they are coming up as restricted in downloads and are unplayable can anyone help?

I am trying to sync some new purchases on to my i phone but they are coming up as restricted in downloads and are unplayable can anyone help?

Overdrive media are not iTunes purchases so they do not transfer with:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
Overdive media are copy protected so you can only read them via Overdrive. I do not understand what you mean by free books and are now paid. Overdrive are typically books for a public library.
You can try looking on your iPod via a third-party program like PhoneView, Touch copy or the free program iFunBox

My iphone 4 is from telus can, and i got the sim to activate it, but i want to use it with my att account. how can i do this?

hi my iphone 4 is from telus can, and i got the sim to activate it, but i want to use it with my att account. how can i do this?

contact telus as to how you get it unlocked

Am interested in Mountain Lion but would like to install in a new hdd.

Purchased new 1tb hdd. I am interested in Mountain Lion but would like to install in the new hdd. How to do that without media?

Download Mountain Lion from the Mac App Store, and when the installer runs choose the desired hard drive or partition on which to install it. Be sure the target volume is first formatted with a GUID partition scheme and with Mac OS Extended (Journaled) as the filesystem format (this can be done with Disk Utility).
The volume can be an external or internal drive, and a primary or secondary partition on either.

I have recently purchased MacBook Pro with Mac OSX 10.7.3 Lion and I would like to install Final Cut Pro 6 Studio2, and it came up with this error: 'you can't open application FinalCutProStudio.mpkg because PowerPc apps are no longer supported..pls advise

I have recently purchased MacBook Pro with Mac OSX 10.7.3 Lion and I would like to install Final Cut Pro 6 Studio2, and it came up with this error: 'you can't open application FinalCutProStudio.mpkg because PowerPc apps are no longer supported......Is there a way to run FCP6 on lion withoput this error? Any help would be appreciated.....

Hi Shane,
Just one more quesiton re: this topic, I am looking to get rosetta but do not have Leopard or Snow Leopard...
I read that it is not on Snow Leopard only on Leopard....so do I need to get only Leopard? Can u advise?
Alternatively I do have Mac OS X Tiger so is it on this and can I install it from here?
Please excuse my lack of knowledge here, just trying to get my FCP 6 up and running asap....
Best Rgds.

Have had Elements 9 on a laptop for several years, would like to install on new laptop. Have no account info other than my Adobe ID. How do I do this?

Have had Elements 9 on a laptop for several years, would like to install on a new laptop. Have no account info other than my Adobe ID. How do I do this?

You can find the download locations at https://helpx.adobe.com/download-install.html
You will need your serial number to activate it on your new computer.

My FaceTime isn't working properly. Every call I make a black dot appears on the camera in the middle (fixed onto the screen, and is not dirt), and the calls always fail. It would ring 6 times and then say call failed. How can I fix this?

My FaceTime isn't working properly. Every call I make a black dot appears on the camera in the middle (fixed onto the screen, and is not dirt), and the calls always fail. It would ring 6 times and then say call failed. How can I fix this?

If FaceTime ever worked properly for you, restarting your modem (and separate router/wireless if you have such) may help. If the problem continues, try connecting at a different location to see if the problem is within your wi-fi.
The black dot problem may mean you need to reset your iPod. If that does not help, it may need service by an Apple Authorized Service Provider.
If you need help with any of these suggestions, detailed help on each topic is available via Apple's Support pages:
http://www.apple.com/support/ipodtouch/
Message was edited by: EZ Jim
Mac OSX 10.7.3

Can I install earlier versions after installing latest version?I have 12 installed on new computer but would like to install 8, 10, and 11

Can I install earlier versions after installing latest version? I have 12 installed on new computer but would like to install 8, 10, and 11

This is easily one of the most popular requests on this forum.
Try http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
Follow the Very Important Instructions on that page first otherwise the links will not work.

I have to keep an old version of Firefox for work but would like to download the current version to use personally. Is this possible?

My work requires I use an old version of Firefox. This means I really can't use it for other things. I would like to install the new version but also keep the old version. Is that possible?

Yes, you can download the newest version in a portable package so the newer version and the old version you need will keep their files separated from each other.
http://portableapps.com/apps/internet/firefox_portable
 [https://support.mozilla.org/en-US/questions/1034886/edit/662278 moses]-->

I purchased a time capsule last year and we have been using for our backup of our apple devices (iMac, laptop, iPad and now 5 iPhones). we have not used it as our router for wifi but would like to now switch to it. need directions for switching please.

i am using time capsule for backup only but would like to switch to it for our wifi. directions on apple discuss original set up of time capsule for wi fi but not switching from existing wi fi router. were can i get help with this?

Well, it depends on what ISP you use.
Reply back with your ISP and connection type (cable, ADSL). Also, do you use an ISP router or do you have a modem connected to a router that you provide?

The Sort order for a playlist created on my MB Pro is wrong on my iPad. Can I fix this?

When I create a playlist on my MB Pro I cannot guarantee that the playlist will be in the same sort order on my iPad. It is on my MB Air, but not on my iPad. Does anyone know why? How can I correct this?
This is important with classical music where the order of the tracks may be critical.
Thanks in advance
ed

Try deselecting Sync Music under the Music tab for your iPhone sync preferences with iTunes followed by a sync which should remove all music from your iPhone. Follow this by reselecting Sync Music and your selections below followed by another sync to re-transfer the music.

I have an IPAD 2 and would like to print to my mobile printer HP 470. Can I do this through the cable? What do I need to do?

I have an IPAD 2 and would like to print to my mobile printer HP 470. Can I use the patch cable? What do I need to do?

iOS AirPrint Printers http://support.apple.com/kb/HT4356
How to Print from Your iPad: Summary of Printer and Printing Options
http://ipadacademy.com/2012/03/how-to-print-from-your-ipad-summary-of-printer-an d-printing-options
Print from iPad / iPhone without AirPrint
http://ipadhelp.com/ipad-help/print-from-ipad-iphone-without-airprint/
How to Enable AirPrint on a Mac and Use Any Printer
http://ipadhelp.com/ipad-help/how-to-use-airprint-with-any-printer/
 Cheers, Tom

HT4009 I purchased the postcode search for Navigon, but now it just keeps telling me: "You can't purchase This item With This Account, You must purchase the app that this item is for before you can purchase the item". I PURCHASED NAVIGON 2 YEARS AGO!

As said, I already purchased Navigon when it first came out. Since Garmin took over this app is worthless. Not only have I lost all my settings, but none of my in-App purchases work and I can't even enable them because my iPhone tells me I need to purchase the App.
I've already tried the following:
Shutting down the App and restarting
Rebooting my phone (hard and soft)
Deleting and Reinstalling the app
Resetting my iPhone
purchasing the InApp Purchase
I'm at a loss what to do and for some reason I can't seem to find anywhere to get support on this from the itunes store.
Anyone got any ideas?

No, I had a similar issue before, but from looking on iTunes reviews, I'm not the only one experiencing this.
I was hoping someone on here would have had similar experience and have some advice on what to do next.

Purchased the $9.99 for Photoshop but haven't received any serial codes?

Adobe has taken $1 from my account which is currently labelled pending. I have downloaded the photoshop and lightroom apps from creative cloud but my only options are 'Trial' or 'License This Software', why don't I have the serial codes though?

Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

I purchased the design suite for PC but would like to install my second licensed download on a mac. Can I do this?

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