I purchased the subsciption for photoshop cc but it is missing touch support option under experimental preferences.

I was told by chat support that touch support was not included in the trial of photoshop cc. I purchased subscription and it was still not there. When I contacted support about this they said it would not be there until payment was processed. After payment processed I uninstalled it and reinstalled it but it's still not there. I am running a Windows Surface Pro with windows 8.1.

I think you want Edit>Preferences>Interface>Enable Gestures
Photoshop Help | Touch gestures

Similar Messages

I already have creative cloud Photography plan and just want to add dreamweaver, is this possible? Alternatively, I have tried purchasing the Complete - For CS Customers but it asks me to contact customer support and then sends me through to the forums!!

I already have creative cloud Photography plan and just want to add dreamweaver, is this possible? Alternatively, I have tried purchasing the Complete — For CS Customers but it asks me to contact customer support and then sends me through to the forums!!

yes.
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

I have installed Copy HTML but cannot find it as an option under any Menu. Only copy is there.

I have installed the Copy HTML plug-in but cannot find it as an option under any Menu. The only option is "copy". Where do I find this option so I can use it?

Your screenshot shows that you have the page source visible, so you already have the source code including HTML code available to copy.<br />
You should see the Copy HTML entry if you right-click a normally rendered HTML page.

I just purchased monthly plan for creative cloud. I understood the plan included photoshop. But no idea how to open photoshop app. just keep looping into screens which instruct me to purchase creative cloud. hugely frustrating.   on hold forever with

i just purchased monthly plan for creative cloud. I understood the plan included photoshop. But no idea how to open photoshop app. just keep looping into screens which instruct me to purchase creative cloud. hugely frustrating.   on hold forever with customer service.

First check to see your plan is active: Adobe ID
Try launching Photoshop choosing Trial instead of a purchase.
Mac             /Applications/Photoshop CC/Photoshop CC.app
Windows C:\Program files\Adobe\Adobe Photoshop CC\Photoshop CC.exe
Then once inside, go to Help > Sign in... There, use the email address and password for your account and it should activate.
If that does not work, could you tell me what version of PS you have and what os version you are using?

I downloaded the 30 day trial of CC - downloaded the app for Photoshop - but nothing happens when I click on it ... how do I get into it?

I've downloaded Creative Cloud and the App for Photoshop and updated the app -- but there's no way to click on the application to use it! I seem to be missing something ... I don't know how to get into it to work on photos ...

Peter,
Apple doesn't sell iWork that way anymore.
You have to get it from the Mac App Store if you want to purchase from Apple, or purchase a disk from a software retailler like Amazon. They're quite cheap online now.
If you do purchase an iWork '09 disk, you will need to trash the trial copy and any plist files it has generated before you install it.
Jerry

I uploaded the upgrade to Photoshop Elements 12 today. I got a "dispatching error" for Photoshop Elements, but was able to download Premier elements! I did not order Premier Elements, so I'm confused (unless this was a package that I did not know about)

I uploaded the upgrade to Photoshop Elements 12 today. I got a "dispatching error" for Photoshop Elements, but was able to download Premier elements! I did not order Premier Elements, so I'm confused (unless this was a package that I did not know about). I really want the Photoshop Elements upgrade - not Premier Elements. I do hope I did not pay for both - I only want one. Help!

Maryrhire910 I am sorry that you are facing difficulty downloading and installing Photoshop Elements 12. Are you downloading the installation files from Download Photoshop Elements products | 13, 12, 11, 10? If so what specific error are you receiving?

I purchased the license of photoshop & lightroom for 1 year I guess it has been double paid. I would like to cancel the 1 of double payment. Where can i find the license?

I purchased the license of photoshop & lightroom for 1 year I guess it has been double paid. I would like to cancel the 1 of double payment. Where can i find the license?

You are likely going to have to contact Adobe Support directly by chat or phone when they are available.
Manage your membership and payments | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting -creative-cloud.html
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

I want to upgrade the memory for my iMac, but on the Apple store there is no memory available for any of the iMac models. Mine has an Intel Core 2 Duo processor with 2.4 GHz purchased about 5 years ago.

I want to upgrade the memory for my iMac, but there is no memory available for any of the iMac models on the Apple store. I got an Intel Core 2 Duo processor with 2.4 GHz. I purchased it over 5 years ago, and the tecnical support expired. Can anybody tell me where I can purchase additional memory?

Check the link below.
http://eshop.macsales.com/shop/apple/memory/iMac

I have a CC subscription for Lightroom and purchased the upgrade for my standalone Ver. 5 to Ver. 6, but I can't install the standalone upgrade. Anyone have any idea how to do it?

I have a CC subscription for Lightroom and purchased the upgrade for my standalone Ver. 5 to Ver. 6, but I can't install the standalone upgrade. Anyone have any idea how to do it?

sjrozas wrote:
I'm only trying out the subscription. Thanks for being so concerned about my finances.
Sent from my mobile.
Your initial post indicated that you had a CC subscription. That seems to imply that you have subscribed. If you hadn't already purchased Lightroom 6 I would suggest that you wait until you decide about CC. You really don't need both because the Lightroom program is precisely the same except for Lightroom 6 without the creative cloud has no Lightroom mobile capabilities. But I was only trying to help.

I recently purchased "The Simpsons Movie" on iTunes, but it is not appearing on my cloud - or under recent purchases in iTunes. I was charged for the purchase and received a receipt. During the download i received an error message.

I recently purchased "The Simpsons Movie" on iTunes, but it is not appearing on my cloud - or under recent purchases in iTunes. I was charged for the purchase and received a receipt. During the download i received an error message.

Store > Check for available downloads
Or report a problem...
tt2

Im looking at purchasing illustrator CC for my MAC but can I also use the same license on my PC laptop? as you get 2 seats with the license?

Im looking at purchasing illustrator CC for my MAC but can I also use the same license on my PC laptop? as you get 2 seats with the license?
Thanks for your help in advance

Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each

I restored my iPad 2. I'm unable to re-download "Newsweek" purchased issues. It is an "in-app" purchase. I'm tapping "Restore All Purchases" in the Newsweek for iPad app, but it is not restoring. I see the "Buy" button next to a purchased issue.

I restored my iPad 2. I'm unable to re-download "Newsweek" purchased issues. It is an "in-app" purchase. I'm tapping "Restore All Purchases" in the Newsweek for iPad app, but it is not restoring. I see the "Buy" button next to a purchased issue.

Hello Wh1t3ym0u53,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Best of luck,
Mario

I have just purchased my Iphone 4s, and the volume of the sound is very low, I can hardly hear the other person. I have tried the button for higher volume, but there is no change

I have just purcahsed my Iphone 4s, and the volume is very low, I can hardly hear the other person talk. I have tried the botton for higher volume, but it doesn`t work. Can anybody give me an answer to what is wrong?

Did u take out the screen protection?

Downloaded update for Photoshop CS2 but can't access!?

downloaded update for Photoshop CS2 but can't access to use. What do I do?
Virginia

What you need to do is start up in window 7 and insert the snow leopard dvd and install boot camp 3.0 and after that you can install 3.1 update.

Is the offer for Photoshop CC at $9.99 for desktop/laptop pc?

Is the offer for Photoshop CC at $9.99 for desktop/laptop pc? I had been researching photoshop all day and saw other monthly payment offers and said wow! This must be a part of a year end or black friday deal, so I signed up for it. After downloading to my pc, I noticed that looked more like a phone sized app.
Anyone?
Thanks

Ask Curt said, this is not a phone app, but a full app for your laptop or desktop.

I purchased the subsciption for photoshop cc but it is missing touch support option under experimental preferences.

Similar Messages

Maybe you are looking for