I received an email from adobe advising me to upgrade since I was using the older version of adobe. I went ahead and did that. Whenever I try to access various games and YouTube I see and icon BLocked plug-in appearing.

What can I do to unblock blocked plug-ins

You need to update Flash and Java.
http://support.apple.com/kb/HT5655
http://support.apple.com/kb/HT5660

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I was using the newest version on OSX 10.7.5 and I was in full screen mode and viewing a photo and it was impossible to exit full screen. This happened at 11:03pm on Friday April 12, 2013. How to fix

I was using the newest version on OSX 10.7.5 and I was in full screen mode and viewing a photo and it was impossible to exit full screen. This happened at 11:03pm on Friday April 12, 2013. I deleted this from my apps and then deleted iphoto from my purchases in macbook app store the search it the app store and it says it has still been installed. What can I do to fix it?

Well deleting it from your machine was not the way to go.
Deleting it from your Purchases List was definitely not the way to go.
So, I'm not really sure how you're going to reinstall it.
But figure that out and we can try help. Contact App Store support. There's a link on the right hand side of the App Store Window. They should be able to get it back on your purchases list so you can reinstall it.

Hey, i was using the trial version. today is my last day and i want to buy the reald paid version. will i lose the work i was doing till today if i buy the paid version?

hey, i was using the trial version. today is my last day and i want to buy the reald paid version. will i lose the work i was doing till today if i buy the paid version?

Your mileage may differ, but when you reach the end of the trial period, you will get a dialog telling you so and directing you to log into CC and activate that version. You don't need to reload the program usually.
That said, if you were being careful, you would copy the program files to another directory. Since the program manager assets are just pointesr to the files in the directories were they reside, you shouldn't need to copy the video/image files--just the program files

Why have I received an email from Adobe telling me my subs about to run out?

Why have I received an email from Adobe telling me my subs about to run out? I bought a Creative Cloud sub for a whole year about a month ago - with auto renewal too. I went back and checked my account with Adobe. That all seems to be in order. Why have I got an email telling me I have till 10 June 2012 before the sub runs out?

I too have received this email and one telling me my trial software expires in 2 days. I checked and yes, again I'm showing trial software though AAM shows the creative cloud copy downloaded and installed. I was unable to reach anyone within 20 minutes of hold at Adobe customer support phone but was able to speak to someone named Karal on chat. Karal told me that Adobe would look into the matter and get back to me. When I asked for a case number I was told one would be sent to me after the chat. I'm still waiting.
There are numerous problems with the Adobe Creative Cloud as everyone knows. What we need to keep in mind when dealing with Adobe Creative Cloud is that we are all BETA testers for this new type of service. Adobe was and is unprepared to service the Creative Cloud at this time but I can't believe they are not working to resolve the problems. Will some customers get "screwed" over during this BETA testing period? Of course. You have to expect that you will and take it with a grain of salt. Let's face it there really isn't another option to Ps/Dw/Lr/Acrobate is there? No, so let's calm down and try to help each other. The poor souls on the other end of Customer Support are just as lost and confused as we are..it's not their fault and they have no power or resources to fix the overall problems.
I can tell you what I’ve done for the company I work for since I recommended the cloud and obviously it was not a good choice for us at this time,
On 6/9 we will cancel the subscriptions to the cloud unless I find that the individual software will not recieve maintenance updates as is now the current rumor.
We will upgrade our individual software packages with the upgrade option and request CD backups.
We have contracted with DropBox for a 500mg box. I really like this service so far.
I’m hoping this puts me back in good status with the boss and the graphics department as everyone will get what the need to work without the limitations of the cloud and without me spending hours each day trying to figure out support issues.
Remember if you can live through the next 6 to 10 months the Creative Cloud will probably be a great thing. If not, bail now and come back when it's ready for "prime time". As we use to say in my RANGER days. "Suck it up soldier; this is what we train for!"

HT4528 I have an iPhone 5c. When I woke up this morning to take it off the charger, the iTunes icon was in the center of my screen with an arrow and a white plug illustration. I have rebooted and it is still stuck. Any suggestions?

I have an iPhone 5c. When I woke up this morning to take it off the charger, the iTunes icon was in the center of my screen with an arrow and a white plug illustration. I have rebooted and it is still stuck. Any suggestions?

Ante Boras wrote:
wich OS you are using?
@ ckuan: wich Jailbreak Tools? He wan't to jailbreak his iPhone. It's hang in the recovery mode, or i not understand right your quastion?
iPhone 5c & 5s comes with IOS 7, if you don't know.
You deleted the TinyUmbrella suggestion and act dumb?\

The loading bar at the bottom of my browser has disappeared and I want to reinstall or reactivate it. How do I do this please and what is this bar called? I use the lastest version of Firefox 3.6.3 and Windows XP.

The loading bar at the bottom of my Firefox browser has suddenly disappeared and I want to reinstall or reactivate it. How do I do this please and what is this bar called? I use the latest version of Firefox 3.6.3 and Windows XP. I have many add ons and I usually automatically install the recommended updates. This problem has never happened before and switching my browser on and off again does not solve the issue.
== This happened ==
Every time Firefox opened
== I am not sure why this suddenly happened. I think it may have been after my usual updates but I am not sure if that has anything to do with it at all.

Loading Bar? Maybe the URL/address bar where you type sites you want to go to (like www.google.com)? See Navigation Bar below. You may also need to see the first item "Can't see the Menu Bar".
'''Can't see the Menu Bar''' (File, Edit, View, History, Bookmarks, Tools, Help)?
Turning the Menu Bar on and off is a new feature in version 3.6.
''(Linux & OSX see: [[Menu bar is missing]] )''
''Windows'' Method 1. '''''Hold down''''' the key and press the following letters in this exact order: V T M
''Windows'' Method 2. Press and release the key. The Menu Bar will be displayed; then choose ~~red:V~~iew > ~~red:T~~oolbars and click on ~~red:M~~enu Bar.
The Menu Bar should now be displayed permanently, unless you turn it off again using View > Toolbars. Check mark = displayed, NO check mark = not displayed.
See: http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
'''Navigation Toolbar, Bookmarks Toolbar and other Toolbars''' under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed).
'''To display the Status Bar''', View, then click Status bar to place a check mark (display) or remove the check mark (not displayed).
'''Full Screen mode'''
http://kb.mozillazine.org/Netbooks#Full_screen
Also see:
''' [[Back and forward or other toolbar buttons are missing]]'''
'''[[Navigation Toolbar items]]'''
You can un-install the Mozilla ActiveX control as Firefox no longer uses it and hasn't since, as I recall, version 2. See: [[ActiveX]]
To remove Tools > Add-ons > Extensions, click on the item, click Uninstall, click Restart Firefox in the Extensions window.
'''''Other Issues''''': ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
'''Install/Update Adobe Flash Player for Firefox (aka Shockwave Flash)''': your ver. 10.0 r45; current ver. 10.1 r53 ('''important security update 2010-06-10''')
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash Updating Flash]'''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
-exit Firefox (File > Exit)
-check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash
-when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1
*'''NOTE: On Vista and Windows 7''' you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''NOTE for IE:''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer.
*Also see: http://kb.mozillazine.org/Flash ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]

I am considering switching from MIE to Firefox. But I need to use an outdated version (7.3.1) of QuickTime, and I do not want Firefox to update it. If I installed Firefox, how would I prevent this?

I am considering switching from MIE to Firefox. But I need to use an outdated version (7.3.1) of QuickTime, and I do not want Firefox to update it. If I installed Firefox, how would I prevent this?

Firefox doesn't update plugins like that. The worst you might see is a "nag" from Firefox after an update, about that plugin being outdated; and you can dismiss that "nag" by just closing it.

I just downloaded Ilife 9 and now my Iphoto doesn't open. The error message says: You cannot open your library using this version. Quit and use the older version. What can I do?

I just downloaded Ilife 9 and now my Iphoto doesn't open. The error message says: You cannot open your library using this version. Quit and use the older version. What can I do?

iLife '09 is not available as a download - it is only available as a purchase
iLife '11 is available as a DVD purchase and the compoments of it are available from the App Store (iPhoto '11 (version 9.1.5), etc)
Exactly what did you do? And exactly what does the error message say?
On the surface it appears that you are attemptying to open a new library with an older version (iPhoto '09 can not open an iPhoto '11 library for example)
LN

I downloaded Firefox 4.0.1 and have not been able to use my DigitalPersona fingerprint login since. Will this be added on or can you tell me how to go back to using the older version of Firefox so I can use my fingerprint login again? Thanks

I have not been able to use my digitalPersona v4.11.3826 (fingerprint login) since I downloaded firefox 4.0.1. Will this be incorporated to the add-ons or if not, can you tell me what the easiest way is to go back to using the older version of Firefox?

EgisTec, who now provide the HP Simplepass application, have made an update of the scanner software for Firefox 4, for details see https://support.mozilla.com/questions/814397

Where can I see the downloads LIST when downloading podcasts, like in the older version of iTunes? I find it frustrating that I see only one at a time now ! Any suggestions please?

Where can I see the downloads LIST when downloading podcasts,
like in the older version of iTunes? I find it frustrating that I see only one
download at a time now ! Any suggestions please?

Thanks for taking a stab at it: that didn't prove to be the problem. That option in the settings for tabbed browsing was not checked.
I may be a bit behind the times: I am used to tabbed browsing showing all the tabs it possibly can, instead of just the last one. Sometimes it won't even show the last tab: I can have 15 tabs open, and not see a single tab. I've been confused by this into closing a window with lots of tabs open, because it looks like a single page-window.
My main problem with the tab-bar flashing to the end of the row is that it means a great deal more mouse-clicking around to browse.
I haven't tried installing the latest beta. Maybe that would fix the problem.
Toddo

HT201363 my husband received an email from Apple stating we needed new credit card information. We had just gotten a new credit card and couldn't remember if we updated it or not. What kind of questions would you ask for that? It may have been fraud?

My husband received an email from Apple stating our account was frozen and we needed to update our credit information. We recently got a new credit card and so went ahead and updated information. They asked about mothers maiden name and social security information. Now we are feeling skeptical. Are these the kinds of questions Apple would ask? Now all my information is out there and I can't even get a hold of a human being at support to answer any questions for me as to whether they sent this or not????? Help!!!!!!!!!!!!!!!!

That email was a phishing attempt to get your iTunes account and payment details - iTunes accounts aren't 'frozen', and iTunes don't need your social security info.
If your husband entered his card details then he should contact the card issuer immediately and get it cancelled and replaced.
He should also change the password on his iTunes account e.g. via the Store > View Account menu option on his computer's iTunes or via http://appleid.apple.com
If you still have the email then you could forward it to Apple : [email protected]

I started downloading a movie but then realized it was not the english version. How do I correct and then download the right version?

I started downloading a movie from ITunes but then realized it was not the English version. I stopped the download. How do I return/cancel and instead download the English version? Thanks.

Are you sure there is an English language version available?
You'll just have to continue with the download and then delete the movie.
Technically all sales are final. You can ask Apple for a refund but they aren't obligated.
How to report an issue with your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

I received an email from apple advising my id was used to download an app in china, I have changed my password, do I need to do anything else?

I received an email re security issue on my iPhone 4s, advising that someone had used my id to download an app in china. i have changed my password as advised as I did not authorise this activity, is there anything else I should do?

I would recommend setting up 2-Step Verification for the Apple ID...
Two-step verification is an additional security feature for your Apple ID that's designed to prevent anyone from accessing or using your account, even if they know your password.
It requires you to verify your identity using one of your devices before you can take any of these actions:
Sign in to My Apple ID to manage your account
Sign in to iCloud on a new device or at iCloud.com
Make an iTunes, iBooks, or App Store purchase from a new device
Get Apple ID related support from Apple
Frequently asked questions about two-step verification for Apple ID

When I downloaded Mozilla Firefox 4.0 Beta 10 I lost all my Bookmarks. I went back to using the older version and get the message that it is no longer supported or covered by virus protection. Why did I lose my Bookmarks?

Why did I lose my Bookmarks?

Clarification:
I believe now you potentially lose all extensions, plug-ins when you use the new reset function, but you will let me know.
If that is the case, your find corrupt file method maybe better. However, I reviewed the two help articles and there appear to be more files than just the delete search.json file and a possible search.sqlite file in the Firefox Profile Folder. I am confused. Then I have to find the folders. I think help articles mentioned how to find the profile containing the files, but not sure.

When I closedown Firefox it does not ask me if a want to "save and close" my tabs. This is something that I use all the time with the older version. Is it still possible to do that?

In the old version of Firefox I could save all my open tabs when I shutdown Firefox but now with the new version it does not give me that option to save the tabs before closing Firefox.

You can set the warn prefs on the about:config page to true via the right-click context menu or toggle with a double left-click.
* browser.tabs.warnOnClose , see http://kb.mozillazine.org/About%3Aconfig_entries
* browser.warnOnQuit , see http://kb.mozillazine.org/browser.warnOnQuit
* browser.warnOnRestart , see http://kb.mozillazine.org/browser.warnOnRestart
* browser.showQuitWarning (Firefox 4 only)

I received an email from adobe advising me to upgrade since I was using the older version of adobe. I went ahead and did that. Whenever I try to access various games and YouTube I see and icon BLocked plug-in appearing.

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