I received my new Iphone 6 last week, backed my iphone 5 and then restored my new handset. It has been working fine until today when I deletec all my contacts from my old handset. Contacts have gone from my new handset too, how do I get them back?

I received my new iphone 6 last week, backed my iphone 5 and then restored my new handset. It has been working fine until today when I deleted all my contacts from my old handset. Contacts have gone from my new handset too, how do I get them back? I don't think the back up was done using icloud as I keep getting the message "not enough memory"

The point is not whether you used iTunes or iCloud to restore your new iPhone. It's whether you have Contacts turned on in Settings > ICloud. If you do on both your old iPhone and new iPhone then those devices are connected through iCloud. Deletions on one device are also made on the other.
You may be able to restore your Contacts be using your old device backup to restore your new iPhone again. Make sure that you turn Off ICloud functionality on your old iPhone before you delete anything else from it.

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My Gmail has been working fine until today. Now I cannot send messages. I can receive them fine.

I have a brand new computer, using Yosemite. My mail program has been working fine for several days, but suddenly this afternoon it is unable to send mail. I can receive mail just fine. I can send mail from a different email account. How can I fix this?

You are entitled to 90 day telephone support from Apple. Try contacting them.
Apple Support Contact
Apple Support contact - Telephone
Mail troubleshooting - Yosemite
What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
Troubleshooting sending email messages

I just opened my mail on icloud and all messages disappeared from the last year! I have one email left in my inbox which is the most recent. I moved to icloud 2 weeks ago and it has been working fine until now. How can I retrieve old messages? Thank you.

i just opened my mail on icloud and all messages disappeared from the last year! I have one email left in my inbox which is the most recent. I moved to icloud 2 weeks ago and it has been working fine until now. How can I retrieve old messages? Thank you.

I guess you could try but I don't believe Apple can help with activation lock issues. They may, however, be able to determine if the Apple ID belongs to one of you and reset the password for you if you can prove your identity.
You might want to try calling Apple by going to https://expresslane.apple.com; click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. Perhaps they can help determine if it's your ID and reset the password for you (and they probably have more expertise in doing this than the Apple store).

I have a 5s which has been working fine until about a week ago when any calender event added to my phone will not sync with my enterprise server. Any calender event entered on my PC (enterprise) does show on my phone. Mail is working fine both ways,ideas?

i have a 5s which has been working fine until about a week ago when any calender event added to my phone will not sync with my enterprise server. Any calender event entered on my PC (enterprise) does show on my phone. Mail is working fine both ways,ideas?Iphne 5s and enterprise

See my reply to this message:
https://discussions.apple.com/thread/2557520?start=15&tstart=0
The problem is that the POP3 client is not issuing a DELE command to remove the email from the server.

TS3899 I have not been able to open the icon to compose a message in my e-mail on my iphone. If I am able to open the icon "New Message" appears, but no keyboard to type a message. My e-mail has been working correctly until today.

I have had trouble opening the icon to compose a message in my e-mail on my iphone. If I do manage to open the icon, "New Message" appears, but no keyboard to type a message. My e-mail has been working correctly until today.

Hello there, Eleanor64.
The following iPhone Troubleshooting Assistant should provide some assistant in helping resolve your Mail app not performing as expected:
Apple - Support - iPhone - Application Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/application/
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I have a 2007 iMac connected via WiFi. It has been working fine until I turned it on after a recent vacation. Network preferences indicates that it is correctly connected to my WiFI system but the data input and output rate is virtually zero. I know that

I have a 2007 iMac connected via WiFi. It has been working fine until I turned it on after a recent vacation. Network Preferences indicates that it is correctly connected to my WiFI system but the data input and output rate is virtually zero. I know that the WiFI signal is reaching the iMac since both my iPhone and iPad are working perfectly at that location. I have rebooted the router and the iMac to no avail. Any suggestions would be greatly appreciated. Thank you very much. Geoff

Hi Geoff,
Hi, this has worked for a few...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
10.4 instructions...
Is that Interface dragged to the top of Network>Show:>Network Port Configurations.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
Click OK.

I have a iPhone 4s, which has been working fine until now. Charge phone overnight and within 2 hours dead. Put it on charger and shows charging but that's it. Battery not showing any charge.

I have a IPhone 4s, which has been working great until now. Don't know if has any thing to do with the latest updates. Charged it over night and then two hours later it was dead. Didn't even used it. Placed on charger and the charging icon shows but battery not.

Hello, M_Bilal
Welcome to the HP Forums.
That you for provided such a detailed post with what you've already completed, for the issue with your battery. I will try to guide you further.
I would like to provide you further documents for troubleshooting, but you've essentially completed what I have for this issue. The only step left, would be to test the battery.
You can do this with another battery, or in another notebook. I know you mention another machine, but if you know someone who does or someone who has a compatible battery. This would test that. You could even see if a local computer shop could test it.
The reason for this, is if the battery is the problem, it's much easier and more affordable replacement. Also, you mention it being new, might have warranty.
The other possible cause to the issue you've touched on, that would be the system board. Testing the above, would just confirm if this is the problem or not. From there you could decide on what you'd like to do.
I know, there really aren't many suggestions here, but I hope this can provide you with the next step.
Let me know how things go, with the route you choose to troubleshoot.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

My phone has been working fine untill the other day. I can't receive forwarded email from my home computer?.

My phone won't accept forwarded emails from my home computer. Also when I go the my gmail account at work the emails arn't there eather, why and cane someone help with a suggestion?

Your iCoud account remains in iCloud even if your device is restored. (In fact, you can't delete an iCloud account from iCloud, you can only choose to stop using it.) If the device is restored, or it may no longer be signed into your iCloud account but your account will still exist in iCloud.

I have a ipod touch 3rd gen that has been working fine until a week ago. I usually charge it using a power adapter in the house or using a car power adaptor. All of a sudden neither will charge my ipod. It does charge is I connect to computer.

I have tried different cords. Other Ipods charge fine. I have rebooted the Ipod. I don't know what else to do.

Hi,
Try resetting your iPod: http://support.apple.com/kb/HT1430.
If that doesn't work, try restoring it: http://support.apple.com/kb/ht1414.
If all else fails, you will have to place your iPod in Recovery Mode: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird---

I am trying to export a video from Premiere Pro. I have both audio and video checked and the sequence is active but only the audio exports. There is no video at all. Can anyone tell me how to get the video to export. It was working fine until today.

Premiere Pro CC has been working fine until today. I have completed my sequence and it is active. I have both audio and video checked when I am exporting using H.264 with Match Source Hi bitrate. I am choosing entire sequence. The audio exports but the video and title does not. Can anyone tell me how to troubleshoot this so I can complete this project? Please!

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

Upgraded to v6 iphone software, all my contacts have gone, and I can't connect to my email. Other web pages seem ok. Help!

Hi
Can anyone help me? Since upgrading to v6 of the iphone software the other day, all my contacts have gone, and I can't connect to orange contacts restore to get them back, or access my email. Other web pages seem ok.
When I try to connect to the orange backup app, the connection just times out and says connection error. When I try to access my email it says verify i have put the correct a/c info into mail settings.
Both things were fine before I updated.
Help!
iPhone 4S, iOS 6

Caroline
I am having the same problem. Have tried everything I can think of and have bee searcing the community for a solution without any luck. I think I am going to uninstall ios6 if I can figure that out and reinstall.
Good luck!

My macbook(2008) has been working well until a few hours ago. I tried plugging it in to several outlets but the light stays green no matter what, It will not charge. Also it will not stay on or turn on if I unplug it from the outlet, anyone have any idea

My macbook(2008) has been working well until a few hours ago. I tried plugging it in to several outlets but the light stays green no matter what, It will not charge on any outlet. Also it will not start when it is unplugged when my battery is at 50%. It also will shut down immediately if I unplug it from the charger, even though it says it isnt being charged by it. Can anyone help with this problem?

So you have the 13" aluminum notebook that just says "MacBook" on the display, correct?
You can get a new battery for $100 from Other World Computing here.
Alternatively, you can get one through Apple for $130 here.
I personally would go through OWC - they're a highly-recommended third party for these kinds of parts and their batteries work just as well as Apple's.
~Lyssa

I have home videos on my ipad that are no longer on my windows 7 pc and i need them back on my computer so that I can email them out (can't share from that program on ipad), how do i get them back on my pc?

I have home videos on my ipad that are no longer on my windows 7 pc and i need them back on my computer so that I can email them out (can't share from that program on ipad), how do i get them back on my pc?

Hey JennaPickle,
If you want to get your personal vidoes off your iPad and onto your computer, follow the steps in this document:
iOS: Importing personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/HT4083
Take care,
Delgadoh

Gmail on iphone was working fine until yesterday when it prompted me with the message cannot get mail user name or password for gmail is incorrect, i have tried deleting the account and re-created a new account, same problem, can anyone help?

gmail on iphone was working fine until yesterday when it prompted me with the message "cannot get mail user name or password for gmail is incorrect", i have tried deleting the account and re-created a new account, same problem, can anyone help?

paulcb, you're a genius, it worked, thank you so much, you don't know how much stress you have taken off my shoulders, I am constantly on my email in my iphone everyday. Thanks a million, take care. Robert.

TS3991 I have some Pdfs missing from in my ibooks. How do i get them back?

I have some Pdfs missing from in my ibooks. How do i get them back? My os is 7.05

Tap the cloud symbol with the down arrow next to the songs you want to download. You can also download an entire playlist by opening it, scrolling to the bottom and tapping Download All. You can download an entire album by tapping the album, then tapping the download symbol at the top of the song list. You can download an entire artist by doing the same thing after tapping the artist name.
To save on your data plan, do this while your connected to wifi (and your charger to save battery).

I received my new Iphone 6 last week, backed my iphone 5 and then restored my new handset. It has been working fine until today when I deletec all my contacts from my old handset. Contacts have gone from my new handset too, how do I get them back?

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