I bought a iPhone and I was able to log into my iCloud with no problem and when I tried to update it it kicked me out and now it's asking me for the old apple user please help what can I do...?

Contact the original owner, and ask them to remove the device from their icloud.
http://support.apple.com/kb/PH13695
HTH

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HT201263 I have Iphone 4s on iso 6.1.3 I have tried to Update it to Iso 7.0.4 but the phone stuck on Recovery mode and now i cant update it or restore it to the old iso so please help what i should do?

I have Iphone 4s on iso 6.1.3 I have tried to Update it to Iso 7.0.4 but the phone stuck on Recovery mode and now i cant update it or restore it to the old iso so please help what i should do?

READ the article from which the question was posted and follow all the troubleshooting steps.

Hi, i buy new phone in ukraine,but when i try add new device on my apple support profile,it says that serial nuber already used by another apple id please help what can i do!thx

Hi, i buy new phone in ukraine,but when i try add new device on my apple support profile,it says that serial nuber already used by another apple id please help what can i do?!thx

You purchased a gray market phone. The iPhone is not available for sale from any Authorized source in Ukraine. There are no authorized or supported carriers in Ukraine.
Take it ack and get your money back.
If you want an iPhone, go to a country where unlocked iPhones are available for legitimate sale and purchase one directly from Apple.

I need to know how to active my ipad , the ipad is asking me for the old apple ID but i don have it ,and i don't remember it can any one help?

i need help please!!!

Call AppleCare, ask to be transferred to the Account Security Team and get you old Apple ID and password.

I recently changed my password to my apple id and was able to log into everything fine except the icloud on my ipad. It reverted back to an old apple id and I don't know the password. I have tried all the suggestions and no luck.

I recently changed my password to my apple id and was able to log into everything fine except the icloud on my ipad. It reverted back to an old apple id and I don't know the password. I have tried all the suggestions and no luck.

You didn't say what you've tried, but f the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I ordered the IX500 Scan Snap through Amazon and received the incorrect XI Standard disc in Windows format instead of for my Mac. I contacted Amazon and they suggested I contact Scan Snap who suggests I contact Adobe for the correct disc. Please help.

I ordered the IX500 Scan Snap through Amazon and received the incorrect Adobe Acrobat XI Standard disc in Windows format instead of for my Mac. I contacted Amazon and they suggested I contact Scan Snap who suggests I contact Adobe for the correct disc. Please help.

Fujitsu delivers only Adobe Acrobat for Windows, not Mac.
http://www.fujitsu.com/global/services/computing/peripheral/scanners/product/ix500/

HT4623 I bought this iPhone from a guy and later on he passed away in Syria , after that , I tried to update the soft ware to ISO 7 but the system asked me for the old owner's information which I do not know so could you please advice me on that , what c

I bought this iPhone from a guy and later on he passed away in Syria , after that , I tried to update the soft ware to ISO 7 but the system asked me for the old owner's information which I do not know so could you please advice me on that , what can I do to reactivate the device ?

You cannot reactivate the device without knowing the previous owner's information. This is the new antitheft measure built into the iPhone.
There's nothing you can do. You'll need to purchase a new phone.

I am now ina serious problem . i deleted my email id which i gave as apple id . And now i forgot the password of the apple id and the answer for the security question too. please help me :(

i am now ina serious problem . i deleted my email id which i gave as apple id . And now i forgot the password of the apple id and the answer for the security question too. please help me

Just go to this link:https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ ...... In there,there will be written manage your account,click on that.There will be the option of sign in.At the bottom of the password box there will be written FORGOT YOUR PASSWORD? click on that and go through the information required and your password will be sent to your email account.

When I turn my iphone on, after its been shut down (in cinema, meeting ect.) it turns on and off again. Yes I've tried updating it and restoring it. Infact i've just tried restoring it and now its been doing it for the past 3 hrs! HELP!

When I turn my iphone on, after its been shut down (in cinema, meeting ect.) it turns on and off again. Yes I've tried updating it and restoring it. Infact i've just tried restoring it and now its been doing it for the past 3 hrs! HELP!

Did you restore as NEW, not using backup at all?

Hey there i downloaded apps using another apple id than the one am using right now and i need to update the apps they keep asking me for the old one that i dont have any more what to do please

Hey there i downloaded apps using another apple id than the one am using right now and i need to update the apps they keep asking me for the old one that i dont have any more what to do please

Apps are permanently tied to the ID used to purchase them.
Go to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and re-set th password for the old one.
Then, log into the app store with it and update the apps purchased with that ID.

I changed my email Apple ID through my IBM laptop. Now on my iPad the old id is still there. Tried deleting thru I cloud option but it is asking password for the old id which I do not remember and I have new Apple ID for my iPad.

I had. To change my Apple ID as my email I'd was going to cease. I did that using my IBM laptop. Now when I am trying to log on to iTunes thru my ipad2 it still has old Apple ID, I tried after reading other discussions to delete the account thru I cloud. But it is still asking for password for old Apple ID. I donot remember the old password. Please help how to login in the iTunes thru new id and remove the old Apple ID from the iPad

Sign out of old ID and sign in with new.
Settings>iTunes and App Store>Apple ID

My apple id have been blocked an i do not remember the identity or security question please help what can i do?

my apple id have been blocked an i do not remember the identity or security question please help what can i do?

If your account is disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your iPhone and iPad by tapping on your id in Settings > iTunes & App Storeand then log back in so as to 'refresh' the account on it.
For your security questions, if you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 (you can also try this link if you can't get your account enabled via the above)
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

My Iphone Is Locked, When I Try Sync With Itunes ,The App Ask Me For The Owner Account which Is Erased Somebody Can Help Me?

My Iphone Is Locked, When I Try Sync With Itunes ,The App Ask Me For The Owner Account which Is Erased Somebody Can Help Me?
I Want To Sync My Music But I Cant, Can Somebody Help Me ? Thanks

Look, Idk If Is Blocked Or Something But When I Restored The Phone I Mean Factory, First Says That The phone Need A Sim Card,then An Icloud Account And Then This " This Phone Was Registered With An Apple Account,So I Know The Email and The Password, when i Try To Log In Its Says Password or EMail Incorrect so I Asked My Friend,Because I Didn't Buy it From An Apple Store Or Somethin Like That, So MY Friend Told Me That He Erased The Account or He desactivated I Need Help Seriously :s

I had to reset my iphone 4s, it is asking me for my old Apple ID which is invalid and i have no way of retrieving the password.

I had to reset my iphone 4, it is asking me for my old Apple ID, which is inactive. I cannot get into the email to reset it. It is not accepting my birthdate as the right one. i cant use my phone at all until i get this figured out please help!!!

See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...

I had an old account for my apple I.D and the email that i had expired, so I switched my apple I.D as my recent gmail, but it still asks me for my old apple I.D and password, what do I do

I had an old account for my apple I.D and the email that i had expired, so I switched my apple I.D as my recent gmail, but it still asks me for my old apple I.D and password, what do I do?

Go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I bought a iPhone and I was able to log into my iCloud with no problem and when I tried to update it it kicked me out and now it's asking me for the old apple user please help what can I do...?

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