I recently purchased a MacBook Air and was told by Apple that Keynote and Pages were compatible with MS Applications.. I have since tried to open a Powerpoint Presentation but it comes up with an error message and is not right. Help!

If there are fonts, transitions, builds, video or audio in the PowerPoint file that are not compatible with Keynote, it will either prevent the presentation opening or Keynote will substitute the settings causing playback changes.
I use Open Office to play and open any PowerPoint files sent to me, they play exactly as in PowerPoint.
Open Office is free, you can download it here:
Open Office for Mac

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I have used Airport Time Capsule with my iMac for several years. I recently purchased a MacBook Air and when it tried to backup to Time Capsule it couldn't because Time Capsule is full. How can I now use the 3TB Airport Time Capsule to back up both?

I have used Airport Time Capsule with my iMac for a couple years. I recently purchased a MacBook Air and when it tried to backup to Time Capsule it couldn't because Time Capsule is full. How can I now use the 3TB Airport Time Capsule to back up both the iMac and MacBook Air? I don't mind losing earlier backups. I have excluded some items from backing up, but since the Airport Time Capsule is full, I can't even begin to back up the MacBook Air.

On your Mac.......
Open Finder > Applications > Utilities > AirPort Utility
Click on the Time Capsule icon, then click Edit in the smaller window that appears
Click on the Disks tab at the top of the window
Click Erase Disk
On the next window that appears, select the Quick Erase option, then click Erase
The operation will only take a few minutes.
Now you are ready to start new backups of both Macs. Back up one Mac first, then back up the other. Do not try to back up both Macs as the same time.

I just used stellar phoenix mac data recovery and it seemed to work but now my files won't open. Even though they are "jpeg, mov" files the error message is could not be opened. The movie's file format isn't recognized. " Any help or are they corrupted

I just used stellar phoenix mac data recovery and it seemed to work but now my files won't open. Even though they are "jpeg, mov" files, the error message is "could not be opened". The movie's file format isn't recognized. " Any help or are they corrupted?

Sounds to me like the file is probably corrupt. If you had hard drive corruption or damage, that could easily result in recovered files not being fully intact. If you were trying to recover accidentally deleted files, it's possible they might have been partially overwritten before recovering. There are never any guarantees with file recovery.
Without more information on the circumstances that led you to try recovery, it's hard to give advice on what to try from here. You could always try another file recovery tool, like Data Rescue 3. Just be sure you're taking appropriate precautions when doing recovery. See Recovering deleted files.

I recently purchased a macbook air and i am now receiving my sisters imessages. How do i stop this?

I recently purchased a macbook air and I am now receiving my sisters imessages. How do I stop this?

Remove your sisters account from the computer.
Who bought it and who set it up when it was turned on for the first time?

HT1338 I cannot access my iphoto application on my imac as it says I have made changes in Iphoto using a newer version. We have recently purchased a Macbook Air and this has Lion (as opposed to leopard on the iMac) and we are sharing photos between the 2?

I cannot access my iphoto application on my imac as it says I have made changes in Iphoto using a newer version. We have recently purchased a Macbook Air and this has Lion (as opposed to leopard on the iMac) and we are sharing photos between the 2. I am awaiting the upgrade discs for snow leopard and then to Lion for the iMac but is there a way to access my photos until this arrives?

Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

I recently purchased a Macbook Air. I can't figure out how to produce a written document. Must I purchase iWorks?

I recently purchased a MacBook Air. I can't figure out how to produce a document. Must I purchase iWorks separately? All the Apples and macs I've gotten before had the software already on them.

You don't have to buy all the iWorks apps unless you want to, you can buy them individually for $19.99, so if you want Pages just open the Mac App Store and download it. You can also purchase MS Office 2011 for as low as $75 from:
http://eshop.macsales.com/item/Microsoft/GZA00157/

I have downloaded a movie to rent from iTunes but it is giving me an error message 5103. What does this mean?

I have downloaded a movie to rent from iTunes but it is giving me an error message 5103. What does this mean?

The fix for this is supposed to be resetting the system clock to automatic time, but this, as we've seen, more often than not fails to work. After a bit of an email exchange between Apple support and myself I discovered the true fix for this issue, or at least, the one that they said to use and that worked for me.
After resetting your clock go to the folder /Users/Shared in Finder and delete the folder "SC Info". This is a hidden folder, so the way you will need to get it to appear is to use the go to folder command (Shift + Command + G) and type in /Users/Shared/SC Info and hit enter. Change to the column view and you'll be able to see the folder there. Move it to the trash and it will go away, and take your problems with it. Restart the computer for the deletion to take effect and then reauthorize your itunes. Should play your rentals after that.
Props to Zarchanalin for the answer!

When trying to open a PDF format using Adobe XI I get an error message that there's a problem opening the document (57)

When trying to open a PDF format using Adobe XI I get an error message that there's a problem opening the document (57)

Hi chasore,
Are you still facing this issue?
Is this issue happening with all the documents you have. If yes, i would suggest try uninstall and reinstall. Or if the documents are located on some shared drive try to copy them on local machine and test again.
Regards,
Ajlan Huda.

Trying to download iTunes 11.1 but it keeps giving me an error message saying: The feature you are trying to use is on a network resource that is unavailable.

Trying to download iTunes 11.1 but it keeps giving me an error message saying:
The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter an alternate path to a folder containing the installation package "iTunes64.msi" in the box below.
Use Source:

iTunes.msi
Perfect, thanks.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Just got an iPad 2 and neither Keynote nor Pages were compatible. when I updated iOS as requisited, the backup from iTunes didn't work. the iPad doesn't connect to iTunes. what do I do?

just got an iPad 2 and neither Keynote nor Pages were compatible. when I updated iOS as requisited, the backup from iTunes didn't work. the iPad doesn't connect to iTunes. what do I do?

Usually it's because you are not making internet connection via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
 Cheers, Tom

Am trying to open a powerpoint presentation in keynote, but presentation is grayed out and keynote won't open. any ideas.

I am trying to open a powerpoint presentation in keynote, but it won't open. Presentation grayed out.Ideas

Firefox doesn't have any built-in ability to display PowerPoint files in a tab. You can check how Firefox is set to handle PowerPoint files in the Options dialog:
"3-bar" menu button (or Tools menu) > Options > Applications
''This list may take a while to load.'' In the search box above the list, you can type pow and let Firefox filter it down. Usually these would say "Always Ask" but you might have customized them to "Use Microsoft Powerpoint".
There are some sites that have a Flash-based PowerPoint viewer, such as OneDrive/SkyDrive and SlideShare. Maybe Gmail has one now, too, I haven't checked. But all such sites also should have a separate download button, either before showing their viewer or as part of the viewer. If there are particular sites where you notice this problem, maybe someone know how to bypass the viewer on that site and go straight to a download.

Error message: Ipod will not update HELP!

I have reset and restored my ipod mini and I am still running into the same problem. When I attempt to add music to my ipod i get an error message and the upload stops. About 100 songs will go onto my ipod but no more than that. Im using a powerbook and I havent had any troubles before. Please help!

Error message: "Attempting to copy to the disk (ipod name) failed. The disk could not be read from or written to. "
the image that is with the message is stop sign with an exclamation point and then the itunes symbol over it.

In Imovie 2011-Trying to image capture my project but it comes up after 10 hours- The project could not be prepared for publishing because an error occurred. File already open with write permission. Hopefully someone can help me.

In Imovie 2011- Trying to image capture my project but it come up after 10 hours of rendering- The project could no be prepared for publishing because an error occured. File already open with write permission. Please Help!

oh and ive tried publishing to almost everything. straight to idvd, to media browser, i tried both hd qualities and also the large quality. no luck with any of those

Error message 'Required disk not found' help!

Everytime I try to adjust my sync settings and then click apply and then sync I get a error message that states the 'required disk' can't be found.

Come on guys and gals. Can anybody help?

I have Adobe 9 standard and was told to refer that you need the link to download

I have the disks for Acrobat 9 standard but need the link to install it on a new computer I recently purchased. Can anyone help me?

There is a download at Adobe Acrobat X (10) Pro, Reader, and Suite Direct Download Links | ProDesignTools for Windows (way down the page). You can also take your disks to your local library and copy them to a memory stick in most cases. Then use the memory stick. USB DVD drives are relatively cheap and that is another way to use the disks. Of course, you could then watch movies or play your CDs on your computer and such.

I recently purchased a MacBook Air and was told by Apple that Keynote and Pages were compatible with MS Applications.. I have since tried to open a Powerpoint Presentation but it comes up with an error message and is not right. Help!

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