I recently purchased U2 Any DVD Ripper on Mac App Store and can not get it to work! Help!!

I can not find any documentation on how to use this software. I can not figure out how to get it to copy a DVD to Mp4 format on my media hard drive, allowing me to watch the video on my apple tv. Please help or direct me to get a refund for this $14.99 purchase.

Did you reset your PRAM?
command-option- p-r
Hold down all four keys as the mac starts up and wait for the chimes to ring twice. Then let the machine start up as usual.
If it works be sure to check your date and time settings (the system will tell you)
You can also start up from your system disk holding down the c key as it starts-- go past the language screen and open disk utilities from the menu bar run disk repair and then repair permissions. Set your startup disk to your new drive.
Hopefully that will take care of the problem.

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Just purchased adobe createPDF and can not get it to work?

Please help me get create pdf to work

I know this is a pretty basic question, so forgive me if it's obvious to you, but have you turned on iTunes Match on your phone? It's under Settings > iTunes & App Store. You scroll down and hit the toggle to turn it on. Once you do that, your phone should start to populate your music library.

I have an Imac running snow leopard and have recently installed a cannon i-sensys lbp7750Cdn printer since then I can't get the printer working and the air port has lost the DNS servers; if it ever had them!!! but it dose not look happy. Can any one help

I have an Imac running snow leopard and have recently installed a cannon i-sensys lbp7750Cdn printer since then I can't get the printer working and the air port has lost the DNS servers; if it ever had them!!! but it dose not look happy and it is telling me so. Can any one help please?

Snow Leopard breaks quite a few drivers - my Canon exhibited the same problem.
I eventually found updated drivers on the Canon website. You can try that with the HP, but if the all-in-one is more than a year or so old, don't hold your breath.
You can also try Software Update to see if it will offer new drivers, or failing that go to the Support Downloads site and search for HP updates.
In fact there's a new one for HP at the top of the list just now.
You may not necessarily want the latest one, though - check the specs to see if your model is covered; if not, search for the previous update etc.

TS1702 I just purchased a book on app store and can't seem to read it in iBooks, and keeps on coming up with "Failed to load book because the requested resource is missing" what do I do?

I just purchased a book on app store and can't seem to read it in iBooks, and keeps on coming up with "Failed to load book because the requested resource is missing" what do I do?

Quit the iBooks app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logou appears and let go of the button.
Or try deleting the book and download it again. You can download it again for free as long as you use the same Apple ID.
If that doesn't work either, sometimes deleting the iBooks app and reinstalling it may work. But art with the first two suggestions.

I have a pioneer 50 inch plasma   I purchased new from the company back in 2005.   I tried to hook up an Apple Tv to the pioneer receiver that came with the TV.   I can not get it to work.   The receiver has two HDMI inputs in the back.

I have a pioneer 50 inch plasma + I purchased new from the company back in 2005.   I tried to hook up an Apple Tv to the pioneer receiver that came with the TV.   I can not get it to work.
The receiver has two HDMI inputs in the back. However they say they are not for PC's. Furthermore they must be set up by going to the home menu.    I tried everything, but I can not get the receiver to talk to the Apple TV. I even tried a connector that uses an HDMI to the Apple TV that has the other side of the cable as 5 RCA cables. I could not get the receiver to see the Apple TV.   I have a newer TV in the house, it has no problem talking with the Apple TV. But this older system seems to be handicapped in its ability to talk with the newer Apple TV system.
My Email is [email protected]
Do you have any suggestions
Thanks
Bob

I could not access the Apple TV on the television.   If I put the Apple TV directly into by TV, I have an external sound system (entertainment system), therefore I worry that I would by pass the audio.
Thanks for taking your time to attempt to help!   Any more suggestions would be greatly appreciated.
Bob

I purchased a MyBook Studio 4gb external hard drive. I can't get it to work properly. WD have assessed it and say its fine and that the problem is with Apple?

I purchased a MyBook Studio 4gb external hard drive. I can't get it to work properly. WD have assessed it and say its fine and that the problem is with Apple? Any ideas?

Hello EucaBlue!
So in Disk Utility, with the external harddrive selected, go to the Partition tab, and then under "Partition Layout:" select 1 Partition.
After than, verify that it is formatting the drive as "Mac OS Extended (Journaled) under "Partition Information"
Also verify that it's using using the GUID Partition Map under the Options button at the lower left of this window.
Then click apply and confirm that you want to format the drive. It will ask you if you're sure, and probably for an Administrator password.
Once your harddrive is formatted properly, you should be able to use Time Machine, or any other Mac backup software.
Happy tinkering!
Paul

TS1702 I have purchased a magazine through Zinio from the app store and my account has been charged, however, there is no magazine in my library and the new edition has been published

I have purchased a magazine through Zinio from the app store and my account has been charged, however, there is no magazine in my library and the new edition has been published

Oh gosh, I saw the same issue. Because i was messing around with something earlier. I don't know why Apple took off the option of "none" as a payment since not everyone puts in a credit card and people use iTunes gift cards. I think they just made that changed recently. Anyways, Ive just found out about this new issue also, so i don't know what you could do... maybe call apple support?

About an hour ago, I purchased Real Racing 2 from the Mac App Store for $12.99, but since then it has not downloaded one bit, even though I have a stable wifi connection. The money has already been taken from my account as well. What should I do?

About an hour ago, I purchased Real Racing 2 from the Mac App Store for $12.99, but since then it has not downloaded one bit, even though I have a stable wifi connection. The money has already been taken from my account as well. What should I do?

Just to make sure, open Mac App Store and click Purchases. Can you pause the download and restart it?

Im on the 10.6.8 software and i recently deleted my mac app store and emptied trash and dont know how to get it back now.

Im on the 10.6.8 software and i recently deleted my mac app store and emptied trash and dont know how to get it back now.

Download and run the 10.6.8 combo update http://support.apple.com/kb/DL1399

About a year ago we purchased a used macbook pro and can not get music to transfer from iPhones to mac

about a year ago we purchased a used macbook pro and can not get music to transfer from iPhones to mac

how can i get All music transferred? even non purchased

I have just purchased os x mountain lion on the app store. how can i see if it is downloading

I have just purchased os x mountain lion from teh app store. how can i see if it is downloading correctly and how long should it take?

If you click on Purchases icon in the toolbar you should find it listed with your purchases. There should be a progress bar showing.
The file is over 4 GBs. How long it takes depends on your internet service speed.

TS1398 bought a mini and also have an IPAD2 have used ITunes to download all programs to the mini but have NOT BEEN ABLE TO have the connection to the Internet and CAN NOT get any emails. I NEED HELP!!!!!!!

I thought when I bought a MINI that all I'd need to do is sync up with ITunes to get all apps and setting to the Mini. I was wrong as I can not connnect to the internet and can not get any emails. Have tried just about all suggestions under support but need to reach out to actual users who may have run into similar prblem. I must be missing something as I have to believe that Apple would make it as simple/easy as possible to connect to the interne. I still have my internet connect with my Ipad2.
appreciate any help on this one as MY WIFE is driving me crazy as she wants to use the internet with HER MINI!!!
Thx Wayne

How to Transfer Everything from an Old iPad to New iPad
http://osxdaily.com/2012/03/16/transfer-old-ipad-to-new-ipad/
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

I purchased a program on Mac App store and the program does not act as it should, also was required to pay up front whereas had I went to the web site, ibank 4 I would have had 30 days free trial an would have found that the program does not work.?

I purchased a program on Mac App store and the program does not act as it should, also was required to pay up front whereas had I went to the web site, ibank 4 I would have had 30 days free trial an would have found that the program does not work.?

Free trials are not available through the Mac App Store.
Apple is not here. Apple does not answer questions here. This is a user to user support forum. There are only folks here who use Apple products.

I have Maverick installed and my mail, Safari, Mac App Store, and iMessages apps all say that they quit unexpectedly and will not open. Any suggestions?

I have Maverick installed and my mail, Safari, Mac App Store, and iMessages apps all say that they quit unexpectedly and will not open. Any suggestions?
Process:
Mail [605]
Path:
/Applications/Mail.app/Contents/MacOS/Mail
Identifier:
com.apple.mail
Version:
7.2 (1874)
Build Info:
Mail-1874000000000000~1
Code Type:
X86-64 (Native)
Parent Process: launchd [164]
Responsible:
Mail [605]
User ID:
501
Date/Time:
2014-05-01 22:11:44.754 -0500
OS Version:
Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 5D0F67F3-4D58-F054-66B6-24017FD68ADC
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:

I will check. Can the security update be installed if you can no longer open the Mac App Store app?
I was listening to the MacCast podcast and the host had a similar issue and did something similar to the link below. I am concerned that I may mess something up by doing this.
http://macs.about.com/od/usingyourmac/qt/Fix-Spod-How-To-Fix-A-Spinning-Pinwheel -Of-Death.htm

I can not get NETFLIX to work, does anyone have any suggestions.

can not get NETFLIX to work, does anyone have any suggestions...
I have downloaded and installed Silverlight..
and uninstalled it and reinstalled it...
I have called Microsoft and also called Netflix support..
who advised me to call Microsoft.
Microsoft advised to to call apple
seriously?
HELP!

Have you tried a different web browser like Mozilla FireFox?
Have you tried just restating your Mac?

I recently purchased U2 Any DVD Ripper on Mac App Store and can not get it to work! Help!!

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