I recently subscribed to PS CC and LR. But the LR on my system is a trial version which will soon require payment. Can you provide me with a serial number?

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I recently subscribed to Adobe ExportPDF and tried to convert a PDF file to MS Word. So far, after many tries, I get soe type of error and the conversion fails. Please advise?

I recently subscribed to Adobe ExportPDF and tried to convert a PDF file to MS Word. So far, after many tries, I get soe type of error and the conversion fails. Please advise?

Hi there,
It sounds like there may be an issue with the quality of the PDF. Not all PDFs are created equal, and especially those created from scanned documents can be problematic if the scan quality isn't the best. Is there a dark background on the PDF, or stray marks or smudges?
You can try converting with OCR disabled at outlined in this document: How to disable Optical Character Recognition (O... | Adobe Community. But, while that's a good test to find out where the problem lies, you'll end up with a Word document that isn't editable, so it's not an optimal solution.
Please let us know how it goes.
Best,
Sara

Hi, recently i bought macbook pro with retina display and installed windows 8 professional original software also. but in windows 8 track pad is not working properly. can you help me with providing drivers for trackpad to work on windows 8 professional .

hi, recently i bought macbook pro with retina display and installed windows 8 professional original software also. but in windows 8 track pad/ TOUCHPAD is not working properly. can you help me with providing drivers for trackpad to work on windows 8 professional .

Did you download and install the Windows Support software? If you did, did you use the Boot Camp Control icon to set up the trackpad how you want it?
http://www.apple.com/support/bootcamp/
https://discussions.apple.com/community/windows_software/boot_camp

I recently upgraded to a G5 and Logic Pro 8. My previous system was a Power Mac 7200 with Logic Platinum 3.5.3. I can not open the old song files unless they are first saved in Logic 6 or 7. Where do I get a dongle for Logic 7?

I recently upgraded to a G5 and Logic Pro 8. My previous system was a Power Mac 7200 with Logic Platinum 3.5.3. I can not open the old song files unless they are first saved in Logic 6 or 7. Where do I get a dongle for Logic 7?

eBay or Craigslist would be the only choice.

I recently updated to ios 6.1.1 and since then, the photos i am uploading via ios does not show on my timeline or on the newsfeed, but the pictures show in the album. can you help me with it? thanks.

i recently updated to ios 6.1.1 and since then, the photos i am uploading via ios does not show on my timeline or on the newsfeed, but the pictures show in the album. can you help me with it? thanks.

fingers crossed, it appears they are working the bugs out of this update....i was able to post a pic to my newsfeeds/time line this morning....first the picture went into the ios album but within a minute, it appeared on my timeline! im glad ...

Hii i m frm BGD. I m using iphone 5. My carrier BGD ROBI AXIATA. When it was ios 6 it works better . But i recently upgrade to ios 7 and i facing the little problem. One of the ussd call. Plz help or suggest ir doing better about itz as soon as possible.

Hii i m frm BGD. I m using iphone 5. My carrier BGD ROBI AXIATA. When it was ios 6 it works better . But i recently upgrade to ios 7 and i facing the little problem. One of the ussd call. Plz help or suggest ir doing better about itz as soon as possible.

I'm not trying to minimize your issues, but I have an iPhone 5S and find that I have not had these types of problems on AT&T. I'm wonding if something has gotten stuck in a loop that is continually trying to use data. If you make a good backup of your phone, try restoring it as new, and do not add anything to the phone right away. Let the device run like this for a little while and see what kind of usage you have. You report you phone is showing usage of 21GB. Did you rese this setting on the phone to begin at your billing period? The reason I ask this is some people believe this setting resets on its own with your billing period, it does not. This has to be manually reset by the user, so it might not be that accurate depending on the last time that you reset it.
If the phone seems to not use so much extra data during the period the device does not have extra apps on it, then try restoring from your backup and see what happens. If this increases your data usage quite fast again, then there is probably something corrupt in the backup that is causing this issue.

I recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do?

I recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do? I was told by a friend of mine that all i had to do was call apple support and i would be able to re start the secruity answers.

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96653)

I downloaded the recent software update Mountain Lion and now my microsoft word, powerpoint, etc. are no longer supported. Why is this? What can I do?

I downloaded the recent software update Mountain Lion and now my microsoft word, powerpoint, etc. are no longer supported. Why is this? What can I do?

Depending upon how extensive your library of legacy Microsoft Office data files are, you may want to consider continuing to use Microsoft Office 2004.
Microsoft Office's 2011 version is compatible with Lion and presumably either works with Mountain Lion or an update will make it so. The problem with this approach is that Office 2011 will "convert" your earlier data files and there lies the rub! For example, I have the need to weekly open a chart created in Excel 2004, but Excel 2011 trashes the chart in its "conversion."
So I have approached the overall problem differently.
The reason your applications do not work in Mountain Lion is that they were written for the older PowerPC CPU that all Macs used up to 2006. When Apple made its transition to the Intel CPU, they licensed software that they included in all versions of OS X (from Tiger to Leopard and optionally, Snow Leopard) called Rosetta.
Rosetta miraculously allows PowerPC applications to work on the Intel processor transparently; you do not know it is even present.
The problem is that after 6 years of the transition, Apple's license to use the underlying software expired for OS X Lion and all version thereafter (and it is doubtful that the current owner of the software, IBM, would relicense it, even if Apple were inclined to do so).
So for those of use that need to run Lion, I have offered the option to install Snow Leopard (with Rosetta) into Parallels 7:
[click on images to enlarge]
And now Mountain Lion:
Full Snow Leopard installation instructions into Parallels 7 are here:
http://forums.macrumors.com/showthread.php?t=1365439
Snow Leopard is $29 and Parallels 7 is $79 retail (cheaper from competitive sources) and Parallels offers a 14 day free trial of Parallels 7 on their website:
http://www.parallels.com/download/desktop/

HT4812 I recently fixed my computer and need to reinstall logic pro 9 but I can't find the booklet with my serial number, is there any other way I can get the serial number for logic pro 9 (box)?

I recently fixed my computer and need to reinstall logic pro 9 but I can't find the booklet with my serial number, is there any other way I can get the serial number for logic pro 9 (box)?

If you still have the receipt or other proof of purchase, you can ask Apple to send you the serial. Otherwise, bad luck mate.. Good news is, you can now buy Logic Pro 9 from App Store for just 199 USD

E Alternative I have locked and I want to change and jealousy, but the mail that has not been added recently activated I want a solution

E Alternative I have locked and I want to change and jealousy, but the mail that has not been added recently activated I want a solution

What?????
No clue what you're talking about. Repost in your native language.

Hello, we have both Creative Cloud and Creative Cloud for teams. Can you help me with the difference and if i need to have both?

Hello, we have both Creative Cloud membership and Creative Cloud for team. Can you help me with the difference and if i need to have both? We have 9 employees that are using it. Just not sure if i'm paying for something i don't need.
Thank you

Please refer to Creative Cloud Help | Creative Cloud / Common Questions
CC is for retail use with 20 GB of storage space, CCT is where number of seats are purchased & assigned by one program admin where each seat gets 100GB of storage space.
You can not have both the CC & team in one account as it will only provide you added storage space of 120 GB but you can activate the CC any of them or either of them twice as CC is based on Adobe ID.
Regards
Rajshree

I am using a mini display to hdmi with my macbook and the display works fine. However, the sound will only play iTunes such as music and movies but when i go online to watch movies on youtube it will not play any sound. Please help

I am using a mini display to hdmi with my macbook and the display works fine. However, the sound will only play iTunes such as music and movies but when i go online to watch movies on youtube it will not play any sound. Please help

HDCP maybe? Read this http://www.macnn.com/articles/08/11/26/displayport.drm.conflict/

I have an older Macbook pro with a dvi output and I want to watch movies on my tv. I have a dvi to hdmi cable but the only image I get on my TV is my desktop background. None of my movie players with appear on the TV screen. What am I doing wrong?

I have an older Macbook pro with a dvi output and I want to watch movies on my tv. I have a dvi to hdmi cable but the only image I get on my TV is my desktop background. None of my movie players with appear on the TV screen. What am I doing wrong?

Hi Maryan,
Open System Preferences > Displays > select the window for you external monitor > click on the Arrangement tab and check the box next to Mirror Displays. It may be slightly different in Lion, but the idea is the same.

Hi. My new computer had Acrobat on it. Suddenly, I was unable to open any PDF's. and then I tried to update and was forwarded to the Adobe site that said I had to buy a monthly subscription. I do not have the physical box with a serial number and was

Hi. My new computer had Acrobat on it. Suddenly, I was unable to open any PDF's. and then I tried to update and was forwarded to the Adobe site that said I had to buy a monthly subscription. I do not have the physical box with a serial number and was going to buy the one advertised on the website until I discovered it's only for students and teachers, which I am not. What should I do next as I need to use PDFs on a daily basis. Thanks! I would like to be able to download this and pay online. Possible? I currently have Adobe Acrobat XI Pro. I have a Windows 7 system. Please help!

As long as you know your serial number you can download PSE from here:
Download Photoshop Elements products | 11, 10
If you don't know your serial number:
Find your serial number quickly

I Don't have access to the previous computer on which i installed the photoshop, the m bord is broken and i have a new computer, how can i reinstall on my new comp' with my serial number?

I Don't have access to the previous computer on which i installed the photoshop, the m bord is broken and i have a new computer, how can i reinstall on my new comp' with my serial number?

You are allowed to have two machines with activated installations, so if you only had one installation, you still have the option to install on a second without doing anything further than that. If you originally downloaded the purchase thru Adobe then you might find a download link available in your Adobe account online. You can also download thru the following page if you can find your version:
Download and Installation Help -
https://helpx.adobe.com/download-install.html
You can have the first installation deactivated to free up the activation and have it available for another machine again as well. YOu need to contact Adobe Support thru chat for that. For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I recently subscribed to PS CC and LR. But the LR on my system is a trial version which will soon require payment. Can you provide me with a serial number?

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