I recently upgraded to iPhone 5 and want to pass my 4S to my Mum. I've cleaned it and restored to factory settings but it now locked and I don't know the passcode. What can I do??
I am passing on my Iphone 4S to a family member whol will change the service provider and sim. The phone has been cleaned and restored to factory settings. However it is also locked and requires a passcode that I don't know. How can I unlock it? ANY THOUGHTS? Thanks, Silvergoatee
See this
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Similar Messages
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I have bought a iphone 5 second hand and i restore it and now i need the icloud original user and i don't know it!what can i do?i can not activate my iphone
If you're able to contact the previous owner, send them this link and tell them to follow the instructions.
If not, you can't activate the device but may be able to get it refunded.
Apple won't remove the lock for anyone other than the original owner(assuming they're alive.)
(112266) -
I got my passcode changed but I don't know it. My iPhone is disabled and iTunes can't connect to it because it tells me I need to enter the passcode. My phone says "try again in 48 minutes". Can anyone help me?
Hello iAwesomeness-,
We've an article that provides your available options and the relevant steps for restoring access to your iPhone.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Cheers,
Allen -
My iPhone 4 is disabled after the update and I don't know the passcode
I left my phone updating through the night. Checked on it at 4.30am and went through the bits and set up a passcode. It seems now that the passcode isn't working and my phone has been disabled.
I've tried to restore and backup but nothing is working.
I'm lost as to what to do next.See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps... -
A few days ago, my MPB started to be really slow. Everything takes time, I cannot use several applications at the same time anymore, or nothing works.
I tried cleaning the disk and I deleted all useless applications. I have 422Go/499Go of free storage memory, and nothing seems wrong in the activity monitor.
What else can I do?How did you try 'cleaning' your disk? Did you use Disk Utility>First Aid and Verify and Repair the HDD?
Look at these exhaustive articles that may assist you:
https://discussions.apple.com/docs/DOC-3521
https://discussions.apple.com/docs/DOC-3353
Ciao. -
How do i change the iCloud account on my phone when i don't have the email address or password to the one that is on it now?
i cant active my iphone after restor and i forget my apple id and password
can you active my iphone -
my kids was playing with my ihpone and they dont have tha passcode then the hpone it disable to open th\is much min 22,980,434
PHONE LOCKED
If your phone is locked because you have incorrectly entered the unlock passcode too many times then follow the steps in this article http://support.apple.com/kb/ht1212 -
HT4113 my ipad is disabled and I don't know the passcode
my ipad is disabled with a passcode and i don't remember it
See Here > http://support.apple.com/kb/HT1212
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The song is "Invictus" by Lamb Of God. Nothing has worked so far and it's a little frustating. :/
I'm having this same issue as well even though my PC is already authorized and after trying the 4 suggested fixes with an Audiotrack that I purchased today...Beth Moore - Esther Series - Session 2 - Part 4.
It's also not allowing me to put the track on my iPod even though other files on the same album go on just fine. It's giving me an error stating that it's an "invalid file format".
Help us out please! ^_^ -
HT1212 my phone is disabled and I don't know the passcode?
Ive entered my passcode one too many times. its currently disabled. I went into my phones comapny store and they said theres othing they can do about it. I plugged it into itunes for the first time and its not allowing me to enable it .
Did you actually bother reading the article you linked from? You need to restore the phone.
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hi need your help.
updted my iphone 4 today on ios 7.0.4 and now with new start code required, what i never had before and i don't know the code.
how can i get this problem solved?
thx
peterHere's how you put it into recovery mode
1: Turn off your iPHone by holding the sleep/wake button till it says "Slide to power off."
2: Hold down the home button (Button on the bottom of the display with a square in the middle) and connect it to the computer while still holding it down till you see a music note with an arrow pointing towards it appear on the screen of your iPhone
3: iTunes will give you a message, "iTunes has detected a device in recovery mode; you must restore this device to factory settings to use this device."
4: Click on "Restore iPHone."
http://support.apple.com/kb/HT1808 if you want apple article steps -
A passcode was put on an itouch and we don't know the code to get onto the itouch....What do we do?
If you can't remember the Passcode, you need to restore the device from the computer it was last synced with.
Instructions for putting the device in recovery mode > iOS: Unable to update or restore
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present -
So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
if someone stole your ipod and deleted your apple id from icloud and u don't know the serial number. What can u do?
To delete your iCloud account from Settings>iCloud they have to enter your ID password.
The can place the iPod in Recovery mode and they restore the iPod but they will have to enter your iCloud ID and PW to activate the iPod.
lost/stolen
No app on the iPod is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
URGENT What can i do? i forgot my password (iCloud) and i don't know the security questions also, the email that was set up with that account was deleted a long time ago, so i cannot update my applications on my iphone 4S.... THANK YOU!!!!
Try the methods described here in this link: Apple ID: All about Apple ID security questions
If neither your recovery email works nor do you know the answers to the security questions, you need to give Apple Support a call - only they will be able to help you. See this webpage on how to contact Apple Support in your country: There are either telephone numbers given or an email form:
Apple ID: Contacting Apple for help with Apple ID account security
Explain, that you need help with an account security problem.
You can also try to email the iTunes Support using this form: https://ssl.apple.com/emea/support/itunes/contact.html
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