I recently upgraded to OSX 10.9. Within Mail, I can no longer scroll in any window but the mailbox window. What happened?

I recently upgraded to OSX 10.9.1. Within Mail, I can no longer scroll in any window but the mailbox window. What happened? Not in the message window or the reading pane.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Did you check for connection problems?
*http://kb.mozillazine.org/Error_loading_websites
You can also try different connection settings.
*Firefox > Preferences > Advanced : Network : Connection > Settings
*https://support.mozilla.org/kb/Options+window+-+Advanced+panel

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A torrent i recently downloaded keeps popping up again and again and again. I've already downloaded it, but the download window still pops up randomly. Help!!!

A torrent i recently downloaded keeps popping up again and again and again. I've already downloaded it, but the download window still pops up randomly. Help!!!

Try to clear your download history. You will find help in [[Clear Recent History]].

I recently upgraded to FireFox 8.0. Now I can no longer see the option to view source code. Where has this gone?

Nothing more to add, cannot find view source.

"Ctrl+U" or in the View Menu
If you want to see the keyboard shortcuts in Windows 7 menus, the removal was Microsoft's doing, and can be restored see item #9 in
* http://dmcritchie.mvps.org/windows-7/win7.htm#steps
If you made source be Notepad for you local files, you can still see the formatted source by bookmarking the following chrome shortcut. I give a keyword shortcut of "source:"
* javascript:location="view-source:"+location
Keyboard shortcuts
* Keyboard shortcuts | How to | Firefox Help https://support.mozilla.com/kb/Keyboard%20shortcuts
* Firefox and other Browser Keyboard Shortcuts (Comparison Table) http://dmcritchie.mvps.org/firefox/keyboard.htm
Keyword shortcuts:
* Firefox Keyword Shortcuts http://dmcritchie.mvps.org/firefox/kws.htm
You can make '''Firefox 8.0''' look like Firefox 3.6.*, see numbered '''items 1-10''' in the following topic [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 thru 8.0, look like 3.6)]. ''Whether or not you make changes, you should be aware of what has changed and what you have to do to use changed or missing features.''
* http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface
There is a lot more beyond those first 10 steps listed, if you want to make Firefox more functional.
Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.

I upgraded my os on my iPad, now I can not sign in to yahoo email. The "confirm"window keeps popping up

I upgraded the os on my iPad. Now I can not sign in to yahoo mail, the "confirm"password window keeps popping up.

https://www.dropbox.com/s/3r967oomey12ou4/Photo%20Nov%2005%2C%206%2000%2056%20PM .png

Since upgrading my iPhone to iOS 7 Facebook app can not longer be used, it crashes all the time

Since upgrading my iPhone 4S to iOS 7 the Facebook app is no longer working, I can open it but will crash and close down before refreshing, a meet two second after opening the app. I've upgraded to the version 7.0.3 but it hasn't resolved the problem

Have you reset (hold down power and home button until iPhone cuts off)?

Since this upgrade to Firefox 31 on the mac I can no longer get to any HP iLo.

Since this upgrade to Firefox 31 on the mac I can no longer get to any HP iLo, does anybody know what happened with security certificates with this update? Firefox does not ask to accept the certificate anymore it just says there i an invalid certificate.
Issuer certificate is invalid. (Error code: sec_error_ca_cert_invalid)

Note that if you remove the cert8.db file that this removes all intermediate certificates that Firefox has stored and possible exceptions that you created in the paste as well (see also cert_override.txt).
You will have to leave libPKIX disabled for now if that makes it possible to access these websites.
A possibility is to create a button with the PrefBar extension to toggle the security.use_mozillapkix_verification pref when needed, so you can see which sites have issues with PKIX.
What kind of error message do you get when you visit these websites if there is still one?
Can you attach a screenshot of the technical details or possibly post a link if the site is publicly accessible (i.e. no authentication or signing on required)?

I have recently upgraded to OSX 10.8.2 and now find that I cannot operate my scanner, an hp psc 1310 series printer/scanner. I get a message saying that Power PC is no longer supported. I am still able to print on the same device. What should I do?

I have recently upgraded to OSX 10.8.2 and now find that I cannot operate my scanner, an hp psc 1310 series printer/scanner. I get a message saying that Power PC is no longer supported. I am still able to print on the same device. What should I do?

Hi,
PSC 1315 no longer supported for scanning since Mac OS X v10.5 or while using any newer OS, there is no scan software provided by either HP or Apple (Image Capture)
You may find this information stated below for Leopard, the same apply for any newer OS version:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01234231&cc=us&dlc=en&lc=en &os=219&product=374568&sw_lang=
Image capture will not recognize your device as well, only print is supported as you may find listed for teh PSC 1310 Series below:
http://support.apple.com/kb/HT3669#HP
Although there is no official scanning support for your device you may still try the 3rd party VueScan software which list your scanner as supported and compatible with Mountain Lion:
http://www.hamrick.com/vuescan/hp_psc_1310.html
Shlomi

HT202274 Apple ID has my old email address. It will not allow me to change the address and will not accept my password or ID questions. I recently upgraded to OSX Yosemite 10.10.1. I also have an Apple ID that works with iTunes and would like to keep i

Apple ID has my old email address. It will not allow me to change the address and will not accept my password or ID questions. I recently upgraded to OSX Yosemite 10.10.1. I also have an Apple ID that works with iTunes and would like to keep it as my primary.

To change the iCloud ID on your devices you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted (if using iOS 7), then sign back in with your current ID.
If you don't know the password for your old ID, or if it isn't accepted, you will have to temporarily recreate it in order to delete the existing account. To do this, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I recently upgraded from 4S to 5S. There are 2 games that I wish to transfer to the new device. 1st game isn't available in the Store anymore, so can't download. 2nd game doesn't save when you change devices. How do I get those 2 apps to my new phone? Tnx

I recently upgraded from 4S to 5S. There are 2 games that I wish to transfer to the new device. 1st game isn't available in the Store anymore, so can't download. 2nd game doesn't save when you change devices. How do I get those 2 apps to my new phone? Can I do that manually through iTunes?
Thanks!

Hello jon713,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes: About iOS backups
http://support.apple.com/kb/ht4946
App Store Application data (except the Application itself, its tmp, and Caches folder)
Application settings, preferences, and data, including documents
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
To transfer iTunes Store purchases from your device to a computer, follow these steps:
Connect your device to the computer. If it is synced with another iTunes library, the following dialog may appear:
Click the Transfer Purchases button.
Have a nice day,
Mario

I recently upgraded to 10.8 from 10.6 and I would like to be able to see the folder/file size for each like in version 10.6

I recently upgraded to 10.8 from 10.6 and I would like to be able to see the folder/file size for each, like in version 10.6. It used to show the size at the bottom of the "window" for the selected folder,drive etc.

After upgrading to osx 10.9.3, my external hard drive was not able to mount, but it can be mounted without issue in osx 10.6, how do I solve it? it was formatted by disk utility.

Hi
After upgrading to osx 10.9.3, my external hard drive was not able to mount, but it can be mounted without issue in osx 10.6, how do I solve it? it was formatted by disk utility.
Thanks
PT

From the menu bar, select
 ▹ System Preferences ▹ Energy Saver ▹ Power Adapter
and uncheck the box labeled Put the hard disk(s) to sleep when possible, if it's checked.
If the drive has more than one interface (USB, FireWire, Thunderbolt, eSATA), try one of the other interfaces.
Check that the data cable is securely inserted at both ends.
Try a different cable.
If you're connecting the drive through a hub, connect it directly to a built-in port on the Mac.
If you're connecting it directly, try a different port.
Disconnect all other devices on the bus, or as many as possible.
Test the drive with another Mac. Test another drive with this Mac.
If the drive is bus-powered, but has an AC adapter, connect the adapter.
Start up in Recovery mode and launch Disk Utility. Is the drive recognized?
Start up in Safe Mode and test.
Reset the NVRAM.
Reset the System Management Controller.
If the drive doesn't work under any of the above conditions, and if another drive does work with the same Mac, then the drive has failed. You may be able to salvage the mechanism by removing it from the enclosure and installing it in another one, or in a drive dock.

I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet. I get a dialogue box saying the QuickTime plugin has failed. I have tried to download the latest plugin but this doesn't work. Can anyone help?

I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet using either Safari or Firefox. I get a dialogue box saying the QuickTime plugin has failed. Can anyone help?

Is this what you downloaded: iTunes 10.7?
When the update fails what if any error report do you get, specifically? Please do this before trying again:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

I recently upgraded to Mac OS X. I hadn't try to access anything in iWorks 09 since the upgrade, until now. I get an error message when trying to open any of the iWorks 09 applications. What's the fix for this?

I recently upgraded to Mac OS X. I haven't tried to access anything in iWorks 09 since the upgrade, until now. I get an error message when trying to open any of the iWorks 09 applications. What's the fix for this?

Follow Sonicray's advice and when you post try to give as much info about your Mac, your OS, etc... Fill out your Profile info.

HT1386 hi - i have recently upgraded to an iphone and find that when i open my MS Outlook on my computer, the emails that were on the iphone get wiped out. Has anyone got a solution to this problem? I'm sure it's very simple when you know the answer! Than

hi - i have recently upgraded to an iphone and find that when i open my MS Outlook on my computer, the emails that were on the iphone get wiped out. Has anyone got a solution to this problem? I'm sure it's very simple when you know the answer! Thanks.

Pay no attention to iinami, the amount of replies to people saying their handsets must have been jailbroken everytime iTunes throws out an error is tremendous. (Clearly you don't need to have any real knowledge to get to level 3 on these forums, let's hope apple's geniuses know a lot more than some of their customers.)
http://support.apple.com/kb/TS3694
Solution below.
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

HT2216 I am on OSX 10.7.5 and recently had to reinstall it due to 'mail' not working correctly. That problem was resolved but now my I can't use the 'right click' function on the apple usb mouse. Any clues?

I am on OSX 10.7.5 and recently had to reinstall it due to 'mail' not working correctly. That problem was resolved but now my I can't use the 'right click' function on the apple usb mouse. I only have a previous version re-install disc as I bought the latest OSX off the app store. Any help gratefully received?

Hmmm, no, no drivers needed, now it sounds like a bad install... unless you might have some old Mouse software installed???
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If that doesn't help Reinstall the OS.

I recently upgraded to OSX 10.9. Within Mail, I can no longer scroll in any window but the mailbox window. What happened?

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