I recently upgraded to Windows 7 from Vista but my iTunes will no longer work. It says file can not be located when I try to play a song.

I recently upgraded my operating system from Vista to Windows 7. Ibacked up all of my music on an external hard drive before I reformatted my computer. I have reloaded iTunes several times and attempted to transer my files back to my computer. Everything appears to transfer but once I remove the external hard drive I get a message stated file cannot be located. What am I doing wrong?

I just posted a similar question -- five months later. Did you ever find a solution?

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I upgraded my old mac to snow lepord and now when i try to play music in my i tunes it says "file can not be located" but it still lists all of my music

I upgraded my old mac to snow lepord and now when i try to play music in my i tunes it says "file can not be located" but it still lists all of my music

Use Spotlight Search (the magnifying glass on the top right-hand corner of your menu bar) to locate your music files. Then point iTunes to those files.

HT5676 I seriously have uninstalled and reinstalled a dozen times and it still says I do not have Jave when I try to play games but it shows that my Java is enabled in the Safari preferences

I seriously have uninstalled and reinstalled a dozen times and it still says I do not have Jave when I try to play games but it shows that my Java is enabled in the Safari preferences

Follow this links process to enable the Java Preferences Panel and allows you more control.
http://support.apple.com/kb/HT5559
Also, try a game called Supremacy1914 and run that game. Its an outside browser game (Essintially) that runs via Java. It should give you a security option to allow the certificate to play the game. Some games require certificates and depending on your user account, it could be blocked.
Java panel is now stored in the System Preferences > Other

HT204406 I have purchased match but when i try to play a song from the cloud on my ipad it displays a message of " cannot connect to iTunes Store" and doesn't play the song. i have reset both devices.

I have purchased match but when i try to play a song from the cloud on my ipad it displays a message of " cannot connect to iTunes Store" and doesn't play the song. i have rest both devices.

I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."

Itunes will no longer work on my Windows 8 PC. When I attempt to start the program a message says: A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

Itunes will no longer work on my Windows 8 PC. When I attempt to start the program a message says: A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. I have tried to uninstall iTunes but the Windows uninstaller will not delete the program I get a message that says: A network error occurred while attempting to read file: C:\Windows|Installer|iTunes.msi. How do I get iTunes to work again?

Whentrying to uninstall iTunes (the first program that must be uninstalled per the instructions) I get a message: A network error occurred while attempting to read file: C:\Windows|Installer|iTunes.msi. I can't even uninstall iTunes?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

ITunes shows the music and audiobooks I've loaded to my iPod Touch, but they do not show up when I try to play them.

iTunes shows the music and audiobooks I've loaded to my iPod Touch, but they do not show up when I try to play them. I reconnect to iTunes and it shows the music and books as being loaded on my iPod.
Sometimes the audiobook will play, then disappear from iPod's play menu after I reconnect to iTunes and load more music. I've got plenty of free memory, and iTunes shows the files still on iPod.
....or should I just roll it back to iOS 5... never had these kinds of issues with the old OS.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all AB and resync
To delete all ADgo to Settings>General>Usage>Storage>Manage Storage>AB and try deleting them from there
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

Recently bought a new computer and all my music appears in iTunes as well as on my computer in a saved folder. When I try to play the music in iTunes I get an error that reads"the song could not be used because the original file could not be found."

Recently bought a new computer and all my music appears in iTunes as well as on my computer in a saved folder. When I try to play the music in iTunes I get an error that reads"the song could not be used because the original file could not be found. Would you like to locate it?" Hope you can help me solve this issue.
Thanks,
Shellyboo

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

I purchased a song on itunes and its file can not be located. its in my library but i cant play the song

I purchased a song on itunes and its file can not be located. Its listed in my library but can not play. A message pops up that read. Can not locate file then it gives me an option to locate. When I click locate it opens a box. Dont know what to do after that

Hi TKCDM1!
You should try to get this purchase onto your iOS device by using the suggestions in the following article:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

My PC is no longer permitting me to play tunes from my playlist library or even preview songs from the iTunes store. The diamond isn't even moving on the bar when I try to play songs. Any suggestions?

My PC is no longer permitting me to play songs from my playlist library or even preview songs from the iTunes store. The diamond isn't even moving on the bar when I try to play songs. I have installed the most current version of iTunes and have verified that my PC is authorized.
Any suggestions?

Hello WashDC,
The following article can help get iTunes to produce output normally again.
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Cheers,
Allen

When I try to play a song on my iPod Touch, it shows the information screen for the song and then skips to a new song but then goes back to the main playlist page without ever playing a song! Help!

When I try to play a song on my iPod Touch, it shows the information screen for the song and then skips to a new song but then goes back to the main playlist page without ever playing a song! Help!

thats tough man, yeah exchanging it is the best option. But why do people always leave a message saying" i'll probably just by an ipod" and it's usually followed by, "even though i don't like apple or ipod" . I mean fine, if u feel like giving up on the zen micro thats fine, i personally don't care if you're going to buy an ipod. for god sakes ipod isn't even the next alternati've mp3 players, theres plenty. Are u just trying to get the creative people saying "oh man we lost another one to ipod" cuz i'm sure they don't lose sleep over u wanting to buy an ipod instead of a zen. *done ranting*
Message Edited by bleakreserve on 02-3-2005 06:34 AM

A lot of my music is on an external Hard Drive, currently "H" drive. When I try to play a song in the Library in Itunes I get the message that it can't find the music. Info says it's in a different location "G" Drive. But it's not. it's in "H" Drive.

A lot of my music is on an external Hard Drive, currently "H" drive. When I try to play a song in the Library in Itunes I get the message that it can't find the music. Info says it's in a different location "G" Drive. But it's not. it's in "H" Drive. How do I tell it where to go?

What if you take this same topic of an external hard drive with music but instead of directly attached to the computer the music is on a Network Attached hard drive(NAS)? Will I be able to add music to my ipod without any problem? Step that up a notch, will the two computers on my network be able to recognize the music on the NAS? Will the two users be able to create their own playlists and update their ipods independently? Now step up that up one more notch, will I be able to do this with one PC running XP and my macbook with OS X?
Before I run out and buy a NAS I want to be certain. I also would like to convert my DVD library in the future and put it on the network available to an AppleTV or other UpNp media player in the future, because I love having power at my finger tips.

My ipod touch wont play any music, when i try to play a song, it just keeps pausing. no sound comes out of the headphones or internal speakers. what can i do to fix this problem? ive tried charging it and resetting it but nothing works.

my ipod touch wont play any music, when i try to play a song, it just keeps pausing. no sound comes out of the headphones or internal speakers. what can i do to fix this problem? ive tried charging it and resetting it but nothing works.

my ipod touch has the same problem. I restored it three times, but that can't help.

It says Authorize is successful but when I try to play the song again it ..

... it says I need to authorize again. When I do it each time it says I've used 3 or my 5 but then I say OK and try to play the song again and it brings up the name/password box, and I go around and around. I've deauthorized the computer, and authorized it again but no change: says 3 out of 5 again. Some songs play, some don't.
HELP! (please!)

That suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I have recently upgraded my laptop from Vista to Windows 7. All my music is on a windows file, how do I move it to i tunes library

I have recently upgraded my laptop operating system from Vista to Windows 7. i tunes is asking me to sync my i pod, because it is recognising the Vista laptop and not the Windows 7. All my music has gone from i tunes library but it is all stored in Windows music folder(s). How can I move it all to my i tunes library?

So your iTunes library is now empty after the upgrade?
Simply drag the one folder (containing all of your music) into your new empty iTunes library or choose File -> Add to Library in iTunes.
Otherwise, if they aren't all in one folder, you'll have to drag each seperate one into iTunes.
B-rock

I just recently upgraded to windows 7 ultimate, and my iTunes worked fine but it now suddenly doesn't want to open anymore

I upgraded my computer from windows 7 home premium to windows 7 ultimate and i opened itunes and it worked perfectly normal and then 2 days later it doesn't open. can anyone help me? and i have the latest iTunes 11.1.2

Hi peggkel,
Are you saying you just want to change your home page to Yahoo? Not to worry, it's quite easy! You should take a look at the Knowledge Base article [[How to set the home page]].
If that doesn't work you should look at the article [http://kb.mozillazine.org/Preferences_not_saved Preferences not saved].
Hopefully this helps!

I recently upgraded to Windows 7 from Vista but my iTunes will no longer work. It says file can not be located when I try to play a song.

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