It says Authorize is successful but when I try to play the song again it ..
... it says I need to authorize again. When I do it each time it says I've used 3 or my 5 but then I say OK and try to play the song again and it brings up the name/password box, and I go around and around. I've deauthorized the computer, and authorized it again but no change: says 3 out of 5 again. Some songs play, some don't.
HELP! (please!)
That suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
Similar Messages
-
I have purchased match but when i try to play a song from the cloud on my ipad it displays a message of " cannot connect to iTunes Store" and doesn't play the song. i have rest both devices.
I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."
-
I put songs onto my IPhone 4, and they show up under the "On This Phone" section in itunes, but when I go to play the songs on my phone, they aren't there. How can I fix this?
When you look at your iPhone, are you looking in the Music app or in the iTunes app? Be sure you are looking in the Music app, and look in the Songs category. If your songs are not here, you may want to try syncing your information again through iTunes. To do this, uncheck "Sync Music" and then click apply or sync in the bottom right corner of iTunes, and then recheck "Sync Music" and then click apply or sync again.
I hope this helps! -
I have purchased a song and my computer says it is unauthorized to play it. I give authorization and it says its already authorized. Then I try to play the song and it wont allow authorization.
Delete and redownload it if doing so is free in your country.
(71678) -
I purchased and downloaded some songs, everything went fine, but when I tried to play the song it only ran for 3 seconds even though it said the song was over 4 minutes????
Try download and install the latest iTunes 10.6.3 just reoleased yesterday and try out.
-
I have a bunch of songs that show up under my purchased list and they say they are downloaded. But when I try to play them in itunes it says it can't locate them. How do I correct this?
Welcome to Apple Communities
Select the songs and go to Edit > Delete. Then, download the music in iTunes Store -
I have bought numerous other books before & have never had a problem before now.
Hi Natalie ..
Try re downloading the book. You won't be charged again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
How can I make my Apple TV work? I downloaded two movies, to play later, on April 4, 2014. I tried to watch them this evening only to get a message they are not available and to try later. How long can it take Apple to download the movies? I encourage anyone thinking about buying an Apple TV to get a different media player that is reliable. Apple TV is not worth the money, nor the time it takes to download movies, nor the effort trying to get your money back when Apple TV fails,and it failsl oftern.. Apple never seems to have a problem charging for the movies, but it frequently has a provlem delivering what people pay for.
Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore) -
I bought movies on my old laptop itunes.
Hi, TheeJohnnyD.
The most common cause for this issue would be media present that is purchased with another Apple ID. The article below will walk you through the process of verifying if that is the case or correcting the issue if not.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Also, you can download past purchases directly from the iTunes Store via the steps in the article below.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Cheers,
Jason H. -
My partner deleted, by accident my itunes library. I have an iMac 10.6.7, Itunes 10. I use an WD passport as an external back up and retrieved my itunes library but now get the message "could not be used because the original file could not be found. Would you like to locate it?" so itunes is not recognised the exclamation marked songs, how do i get the retrieved files recognised. At times I get fed-up with Apple blocking files being used, although I like the product its restrictions are so silly!
You not only have to retrieve the library file from the backup drive but the actual music files (usually stored within the "iTunes Media" folder) as well.
-
HT4527 i can see all my music in itunes, but when i try to play a song, it can't find it
Copied all my music from old computer to new one. All music shows up in itunes, but I can't play it.
You're welcome.
tt2 -
I just instaled itunes on my new Dell computer operating system-Windows 7. The majority of my music-purchased from itunes and my CD's will not play. Help!
I just instaled itunes on my new Dell computer operating system-Windows 7. The majority of my music-purchased from itunes and my CD's will not play. Help!
-
It comes up with this thing after authorisation, 'This computer is already authorised. Including this one, you have authorised 2 computers out of your available 5.' This is ******* me off. I want to play the music I freaking payed for.
Actually don't ******* worry about it. I DOWNLOADED IT ILLEGALLY YOU *****.
-
This just started happening. I have no idea why. The ipod is new. The audio book downloaded in itunes fine. It shows up on my ipod. I touch the screen and pic of the book and the screen scrolls to the "play screen" and then bounces back so I cant play it.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all audio booksand resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I bought an ipod shuffle and downloaded old limewire songs onto it. The ipod says "Please use itunes to sync music". What does that mean? Do I have to download from Itunes only? thanks, Jester
Dear jester,
Apple created iTunes to try and stop piracy, and if you look at the lime wire site, it says they were shut down for piracy.
You will have you buy all the music through iTunes or you can download music to iTunes from a CD.
I hope this help you.
~Philip
Maybe you are looking for
-
Report fonts mapping and PDF output problem(Easten European languages)
Hi experts, I have such a problem. If i run oracle reports(10g) via reports builder all layouts looks fine. When i run them in PDF format via application server - report text and numbers strech out off frames, also textfields and text itself becomes
-
HT1338 Is it open dns working in iphone 4?
Is it open dns working in iphone 4?
-
Problem with total page numbers in Scripts
Hi, I have a problem with total number of pages in the Script. I have a script of 15 pages. On every page, I am using &PAGE& of &SAPSCRIPT-FORMPAGES(C)&. Problem is : I am getting only single digit for SAPSCRIPT-FORMPAGES as long as the page number r
-
Apex 3.2 I have a report and it has 1 column and 22 rows. At the moment, I show the first 15 rows and then you must paginate. The report will not grow much, may be to 30 rows. Is there a way to display the first 15 rows in 1 column and the second in
-
Can't install iPod updater or Quick Time
If I try install iPod updater I get error message: "-1608: Unable to Create InstallDriver Instance" or "-1607: Unable to Install InstallShield Scripting Run Time" What Can I do? I have tested http://support.microsoft.com/default.aspx?scid=kb;en-us;88