I redeemed my cards but its still asking for payment details.

I redeemed my gift cards which all add up to £40 but its still asking for payment details. I've tried choosing 'None' on the payment options but it's still not working. Can anybody help me?

See this article: Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support even though you say you have never had a passcode on it, you will have to follow these steps.

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Buyed whatsapp messenger from iTunes ,money got deducted but its still asking for payment .what to do??

Buyed whatsapp messenger using credit card money got deducted but at download its still asking to pay kindly look into it

No one here can help you.
Go here:
https://expresslane.apple.com/Issues.action
Ask for assistance.

I have the activation problem to. I deleted my iPad from my iCloud account but its still asking for the linked apple id, but there is no iPad linked to Find My iPhone so i wanted to ask what to do

I have the activation problem to. I deleted my iPad from my Find My iPhone account but its still asking for the linked apple id, but there is no iPad linked to Find My iPhone so i wanted to ask what to do. I can't use the apple id Apple is asking for because my iPad is not linked anymore.

Hi JL Kamsoerie,
Try using the information in this article to help you troubleshoot this issue with the Activation Lock on your iPad:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

I have restored my iphone 5 but its still asking for a passcode

Hi
My iphone 5 kept telling me to enter my passcode after phone has been restarted.
1. I didn't restart the phone
2. Ive never had a passcode on it.
I have done a system restore on iTunes but its still asking for a passcode
Any one else had this problem and solved it successfully?
cheers

See this article: Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support even though you say you have never had a passcode on it, you will have to follow these steps.

HT1212 I've plugged my into another computer but its still asking for passcode what should i do

what should i do i can't live without my phone

I suspect yur model iPod just can't be updated anymore.
- What iOS is on the iPod? Settings>General>About>Version.
A 1G can only go to 3.1.3
A 2G to 4.2.1
A 3G to 5.1.1
A 4G to iOS 6.
Identifying iPod models

HT201209 I want to use a gift card but it's asking for credit card info. I do not have a credit card. what do I do?

I want to use a gift card but it's asking for credit card info. I do not have a credit card. what do I do?

Hi Toastcafe,
If you are having issues setting up an iTunes Store account without a credit card so you can redeem your gift card, you may find the following article helpful:
Apple Support: Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Regards,
- Brenden

Hey. I have recently made an update on my daughters iMac, particularly update OS X 10.9.4, when finished, its still asking for update and the same update stills remarked in the apple update menu and at the App store app. Why doesn't stop asking f.ud?

Hey. I have recently made an update on my daughters iMac, particularly the update OS X 10.9.4, when finished, its still asking for update and the same update stills remarked as ready in the apple update menu and remarked as 1 to go at the App store app. Why doesn't stop asking for update when its done like 5 times or more? Thanks for taking your time!

If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.

My itouch is asking me for answers to security questions that I never answered and it won't let me buy anything from the iTunes store. I tried a hard reset to original settings but it still asks for answers.

My daughter's itouch (registered to my apple account) is asking for answers to security questions that I never answered and it won't let her buy anything from the iTunes store. I tried a hard reset to original settings but it still asks for answers. How do I reset the security questions or get rid of them appearing altogether? I can purchase apps on my phone (same apple account) and it doesn't ask me for security questions.

See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities

Hi, I forgot my user password mac 10.9.4 I don't need it to log in but i need it to make changes, etc. It says a password hasn't been set for this account but it still asks for one when i click on the lock icon. can anyone help me? thx!

Hi, I forgot my user password mac 10.9.4 I don't need it to log in but i need it to make changes, etc. It says a password hasn't been set for this account but it still asks for one when i click on the lock icon. can anyone help me? thx!

This is a little confusing since you say you have forgotten your password and then the system says you have not entered a password. Even with an Admin account you must have a password to install software.
If you are using Mac OS X 10.7 or above, you can change the admin password by restarting holding the Command and R keys, from the menu bar select Utilities, then Terminal. When the Terminal window opens, at the cursor type exactly:
resetpassword
and press Enter. When the Reset Password window opens, select the internal hard drive, and then the user account. Type a new password twice, leave the Hint blank, and then Save. Accept the next dialog that opens, and at the bottom of the Reset Password window agree to resetting the home directory permissions.
Quit the Reset Password window, go to the apple left side of the menu bar, Restart.
And you have a new password for your account.

TS2634 I forgot my passcode and have tried to restore, but it still asks for my passcode after downloading the software.

I forgot my passcode and have tried to restore, but it still asks for my passcode after downloading the software. What do I try now?

iOS: Unable to update or restore

HT1918 How do I change my payment info I do not want use a credit card but it keeps asking for one

How do I change my payment info I do not want use a credit card but it keeps asking for one

How to update my credit card information

Installed XI trial and it's not letting me use it. It's still asking for payment.

Installed XI trial and it's not letting me use it. It's still asking for payment. I don't want to spend $200 on a product that I have no idea if it has the capability to do what I need it to do. I need to edit adobe documents. No I don't have the original documents. I'm downloading the docs offline as that is how I was told to retrieve them. It says they are adobe files but when I click "Save As" it automatically is saving them as .htm. However, staying focused, they are adobe docs.

renee11111 wrote:
they are adobe files but when I click "Save As" it automatically is saving them as .htm
Sounds like you are using the browser's Save As feature. You need to
either use the Adobe Reader plugin's Save feature
or download the docs directly by right-clicking on the PDF links

HT1657 Have a $15.00 credit and wish to rent a movie on Ipad but am being asked for payment method and redemption is not an option.

Have a $15.00 credit and wish to rent a movie on Ipad but am being asked for payment method and redemption is not an option. Any suggestions?

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Cant download any free app as asking for payment details

Cant download any of the free app as asking for a payment verification.

Dolina1234 wrote:
Just wondering why is asking for payment details ...
Your account needs to be verified...
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT4623 I cannot download games keeps asking for payment details

I can't download free games it keep asking for payment details or update games

Hello Trisha cottle,
Thank you for using Apple Support Communities.
For more information, take a look at:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
When you create a new store account or sign in with an existing Apple ID (that you haven't used in the store), you must provide a payment method.
Have a nice day,
Mario

I redeemed my cards but its still asking for payment details.

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