My itouch is asking me for answers to security questions that I never answered and it won't let me buy anything from the iTunes store. I tried a hard reset to original settings but it still asks for answers.

My daughter's itouch (registered to my apple account) is asking for answers to security questions that I never answered and it won't let her buy anything from the iTunes store. I tried a hard reset to original settings but it still asks for answers. How do I reset the security questions or get rid of them appearing altogether? I can purchase apps on my phone (same apple account) and it doesn't ask me for security questions.

See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities

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I've had to owe Apple money when I had no money on my card and now that I have money on my Visa Debit then it still won't go through and it won't let me download anything from my iTunes. Can I assist some help please?

hi,
So, basically... I had to owe Apple money when I had no money on my card but now I've got money on my card and it won't allow me to pay off what I need to and I'm still unable to even download apps, songs or anything and it's worrying me.
Can someone help please?

If you can't get the password correct, you CANNOT restore from that backup.
However, if you've been using your phone as recommended by Apple, there should be minimal data loss.
Your iTunes library is on your computer, so you can synch all your apps, music, movies, ringtones, etc, on to your new phone.
Similarly, contacts should be synched to Address Book, Outlook, or a cloud service for you to easily synch back to your new phone.
Pictures taken from your old phone and not synched to your computer are lost, but you would have been synching those photos to your computer frequently as recommended. Other photos that you synch TO your iPhone are still on your computer.
You won't be able to get text messages back.

I need to change my current location in my apple ID but i am asked to finish my balance first .. Just 16 cents and its not enough to purchase any item from the app store .. What should i do ?

Help .. I need to change my current location in my apple ID but i am asked to finish my balance first .. Just 16 cents and its not enough to purchase any item from the app store .. What should i do ?

You can try contacting iTunes support via this page and ask if they can remove the balance : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I just bought a new iPhone and added 25$ to my iTunes and it won't let me buy anything bc it says I have to type in my security questions answers but I don't rennet them what do I do?

I just bought a new iPhone and added 25$ to my iTunes and it won't let me buy anything bc it says I have to type in my security questions answers but I don't rennet them what do I do? Please help me I don't want my 25$ to go to waste

Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74403)

My hard drive went bad and I lost a lot of purchased items from the iTunes store. I want to re-download them but can not. They still show up on my purchased items. How do I solve this?

My hard drive went bad and I lost a lot of purchased items from the iTunes store. I want to re-download them but can not. They still show up on my purchased items. How do I solve this?

Update to iTunes 10.3.1
After you have finished, you can re download your iTunes purchases without having to re purchase.
iTunes 10.3.1
" Download Previous Purchases. Download your past music purchases again at no additional cost. Your purchases are available in the iTunes Store on your Mac or in the iTunes app on your iPhone, iPad, or iPod touch. Previous purchases may be unavailable if they are no longer on the iTunes Store."
"Available on iTunes in the U.S. and Canada only. Title availability is subject to change."
From here. http://www.apple.com/itunes/

I want to buy something from the itunes store and I don't have the answers to my security question?

i WOULD LIKE TO BUY SOMETHING FROM THE ITUNES STORE AND I DON'T HAVE THE ANSWERS TO MY SECURITY QUESTIONS?

You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submitting this form.
(95939)

I forgot the security answers on my iPod Touch 5th generation and it won't let me download anything from iTunes!!

I forgot the security answers on my Ipod Touch 5th generation and it won't let me downlaod ANYTHING fron itunes and it's REALLY REALLY frustarting!!!!!!!!!

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
How to Manage your Apple ID: Manage My Apple ID

TS1424 I am trying to purchase something from app store and it is asking me to answer 2 security questions that I never set up/answered in the first place? Has this happened to anyone else? How do i fix this or reset these security questions?

I am trying to purchase app from app store and its asking me to answer my security questions which I dont know because I never set them up in the first place! How do i get passef this or change it to reset my own security questions??

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(88522)

I can't buy anything from the app store, I forgot my security answers. this is not a question. I is a statement because the QUESTION DIDN'T WORK!!!!!!!!!!

I'm begining to hate all apple products. I have had an iphone for three years maybe; now when I try to buy an app it says that I need to answer the security questions. I answer them and it says I answered them wrong. there's no place to reply to APPLE THAT I FORGOT the answers.

If you have a verified rescue email attached to the apple id then follow the article below to get an email to reset the security questions:
http://support.apple.com/kb/HT5312
If you don't have a rescue email or you don't receive the email then you will need to contact AppleCare for assistance. Follow the article below to find the number in your country:
http://support.apple.com/kb/HE57

So I entered a new card to my account and it won't let me buy anything ask me to contact itunes support what do I need to do?

I just wanna be able to use my card to buy on itunes and says to contact support when I want to buy something

If you haven't already done so then you will need to contact iTunes Support (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Major problem.. I need to transfer the music from my ipod to my computer. but it seems that iTunes will only let transfer purchased songs from the itunes store?? :S

my computer recently crashed and i lost everything from it, literally.
I dont have my cds anymore as they were stolen from my car so the only thing that has my music on it is my ipod. I dont have it backed up at all
I've tried to tranfer it back onto the computer via itunes importing but it will only import purchased songs i got from itunes store.
Does anyone know how i can transfer the other music i got from other sources? please help

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

I don't remember the answers to my security questions and it won't let me buy anything on my phone unless I answer them! Please help

It's really annoying. How can I change the questions or make it stop

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95689)

Today l noticed my card has been charged over $200.. l need answers. l have not used it to purchase anything from the itunes store..

My credit card has been charged and l didnt use it ????

Call Apple. 1-800-My-APPL
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

Why are the original movie soundtrack not included by default when I buy movies from the iTunes Store, Why are the original movie soundtrack not included by default when I buy movies from the iTunes Store

I assumed that the original soundtrack was part of the movie when I bought a dubbed movie (danish in my case), as is the case with DVD and Blueray movies. Apparently it is not...

Ha, ha, you are such a tool!
That profile was written in 2007 and never updated. Unlike you, I don't live on this forum. I have one 5 year old Dell gathering dust, waiting for the trash that has some kids software on it my kids never use.
Currently I own a 27 inch iMac, and a 21 inch iMac used by my wife. I just sold my MacBook Air, which replaced my MacBook Pro of two years ago. I have an AppleTV v2, and unfortunately gave my AppleTV v1 to a friend before I realized they stripped out the movie purchase feature. We also own an iPad, two iPhones, and 4 iPods, two of which are used as digital music storage for our cars.
So yes, all of my factual posts concerning Apple's shocking decision to try to hide the fact they removed significant functionality from AppleTV when they revved it, are just driven by the fact that 4 years ago I used almost no apple products. Apparently I harbor a twisted desire to hurt the company that provides me almost all of my technology of choice today, despite being an early software developer for the Mac, helping start two Macinotosh software companies in the 1980s and 1990s, and working at Apple for 2 years in the early 90s.
The truth is, Apple's products weren't so good 15 years ago so I gradually switched to Windows for professional reasons. About 4 years go I bought an iPhone, and started to wake up to the fact that Apple had done a tremendous job moving the Mac platform to the intel architecture, and was very happy to replace my crappy dells with Apple products.
But that doesn't mean I wear blinders when their product teams and marketing department makes mistakes, or does something deceptive.

HT5699 i brought this computer by a pron shop but i can't get buy anything from the app store

Need help

The system is tied to the Apple ID of the previous owner. The system should have been wiped clean and the original OS installed on it before you got it.
You will need to do that in order to use the system. How you do that depends on what OS was originally installed on the machine when it shipped from Apple.
You can use the system, type, model identifier or serial number at the Apple site to get this info
See How to identify iMac models
Message was edited by: Frank Caggiano - fix typos
You mention computer in your question but posted in the iPad community. Is it a Mac or an iPad?

My itouch is asking me for answers to security questions that I never answered and it won't let me buy anything from the iTunes store. I tried a hard reset to original settings but it still asks for answers.

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