I rented a movie on apple tv but it wont play on the tv. Help me please.

I rented a movie on apple tv but it wont play on the tv. Help me please. I want to see it but a message appears saying that an error occurred loading this content. What can I do?

Have you tried a reboot?
What is your connection speed via speedtest.net?
Check istumbler or netstumbler to see about network interference
Make sure DNS is set correctly (settings - general - network - configure DNS - automatic)

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HT1657 i rented a movie on my computer but it wont play on my apple tv

i never had a problem playing movies i rented on my computer to my apple TV until i downloaded the Lion OS
My music still plays on my apple TV, but the movie i just rented will only play on my imac - why?

Welcome to the Apple community.
Have you allowed the rental to fully download to your computer.

I rented a movie on Apple TV but don't know where to find it and play it . Can anyone help?

I rented a movie on Apple TV but don't know where to find it and play it? Van someone help?

Hi cheryle36779349,
The free trial that we offer is for Acrobat (we don't offer trials of the online services). So, the first thing you need to do is download Acrobat from http://www.adobe.com/products/acrobat.html. When you launch it the first time after installing it, you should be prompted to accept the end-user license agreement.
Then, so convert PDF files to Word, choose File > Save as Other > Microsoft Word > Word Document.
Please let us know how it goes.
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Sara

I rented a movie on apple tv, but during streaming, the voices of the actors is very quite while all other noises are normally to hear

I rented a movie on apple tv, but during streaming, the voices of the actors is very quite while all other noises are normally to hear

Hi vazandrew, thanks for your help, Ive just checked, both home sharings ie Apple TV and itunes on my laptop, and they were both on , but for the heck of it, I turned them off and back on again. I still have the same problem.
Im looking in purchased films, am I looking in the right place ?
Thanks

HT1498 I've rented a movie on Apple TV but it says no rentals were found?

I've rented a movie on Apple TV but it says no rentals were found?

yes i just rented a movie & in check rentals niothing is found, whats wrong?

We have a movie downloaded on a laptop connected to the internet pluged into our router in the basement and an apple tv upstairs trying to play the movie through home sharing but it wont play. can anyone tell me whats wrong?

we have a movie downloaded on a laptop connected to the internet pluged into our router in the basement and an apple tv upstairs trying to play the movie through home sharing but it wont play. can anyone tell me whats wrong? it comes to the last loading page where it shows the desscription of the movie befor it acually plays.

It can come about without any change done by the user, and it's not just from other networks. The placement of the router can also affect performance. Also make sure router is up to date.
Apart from that would be the reboots.

HT1657 I have rented a movie 8hours ago, and it will NOT play. The system also charged me twice, for the same movie! How can you help me please?

I have rented a movie 8hours ago, and it will NOT play. The system also charged me twice, for the same movie! How can you help me please?

For the film not playing, you can use the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link.
Not sure whether you can request a refund for the double charge via the same link, if not then you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

I downloaded music to my ipod shuffle from itunes and it still saying saying download music from itunes. But there is music on it when I hook it to the computer but it want play on the shuffle. Someone please help me.

I downloaded music to my ipod shuffle from itunes and it still saying saying download music from itunes. But there is music on it when I hook it to the computer but it want play on the shuffle. Someone please help me.

Hello Rod2174,
I'm sorry to hear you are having issues with your iPod shuffle. I also apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having issues transferring music to your iPod or playing music that is on your iPod, you may find the information and articles linked from the following page helpful:
iPod shuffle - Apple Support
Sincerely,
- Brenden

I rented a movie on apple tv but want to watch it on my mac

I rented a movie on apple tv one night but it took so long to download I was not able to watch it. I have been travelling ever since and was hoping to watch it on my macbook air before it expired. Any ideas how I can transfer it to my iTunes? They all have the same account. Thanks so much for the help!

Only rentals made on a computer can be transferred to other devices. You will need to watch your rental on the Apple TV.

I rented a movie on Apple TV but I do not see it on my Mac iTunes. Where is it?, I rented a movie on Apple TV but I do not see it on my Mac iTunes. Where is it?

Just got Apple TV, rented a movie last night but do not see it available for download on my other devices.
Where is it?

Rented it on your Apple tv?
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer."
http://support.apple.com/kb/HT1657

I have rented a movie from apple tv but cant watche it,it says go to itunes store and check for rentals, but its just lowding

just rented a movie from my apple tv, accidently got out, and cant play it back, it says that go to itunes store and check for rentals, but it just show lowding and lowding please some one help, how can i play it back????????????????

Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

Rented a movie on apple tv, charged, won't play

I rented two movies on my new gen ATV, which I've done nearly 4 times per week for over a year, and now the movie won't play, I'm charged on iTunes and cannot find it. I get 'Not authorized to play on this device', which is odd since I rented from the ATV to play on the ATV. I also get a "you already rented this movie but it did not download. go to Settings, Downloads, Check for Downloads - but there is no such setting on ATV.

Found my answer here!
https://discussions.apple.com/message/23237890#23237890

I rented a movie from apple tv, it downloaded however i get the following message when I try to play it " this apple tv is not authorized to play this" It shows thT I NOW HAVW 29 DAYS LEFT SO THE RENTAL WENT THROUGH

I RENTED A MOVIE USING MY APPLE TV HOWEVER I AM GETTING AN UNAUTHORIZED TO VIEW WHEN I TRY TO WATCH IT

yep me to tried watching django unchained there are a few thrreads like this already so maybe its a server thing ??

Cannot see "all" iTunes movies on Apple TV but can Air Play all of them?

Hi all.
I have a Mac Mini running Mountain Lion (Now Mavericks but had the same issue before today) with a Pegasus R6 drive storing my iTunes library. The issue I am having is when I go to either one of my Apple TVs about 90% of the movies in iTunes show up in the list. I have re installed the Apple TV OS as well as had one of the units replaced. I don’t get the issue with photos, music, TV shows etc just the movies. Originally I thought it may have been wrong format as there is a combo of DVD rips using Pavtube BD ripper (encoded for Apple TV) and some from my Sony Action Cam but there is nothing consistent about the ones not showing. The strange thing is when I locate these movies that are not listed in iTunes and use the airplay feature to send it to the Apple TV it has no issues at all? As a side note I had the same issue on my old network but not have 4 brand new Airport Extremes and this mini was a replacement for an iTunes that had the same issues so I don’t think its OS.
Any thoughts wonderful people?

James Ward4 Thanks for your suggestion. I have tried the video app and it appears to have some, but not all of the downloads which are viewable without wifi, so I will now review the download process and see if I can capture the missing episodes. Thanks again.

I am trying to move files into imovie but they wont play

I am horrible with computers but trying. The files were saved and would play through VLC player when I clicked on them to rename them I change them to .mov and then when I tried to import in to Imovie they woud not do it and now they will not play at all. So I tried changing them to mp4 but they wouldnt play still. How can I convert these or save them to go into imovie so I can get them edited an uploaded to youtube. I have that part figured out but I dont have the first part figured out. Thanks

See my post here for how to do this.

I rented a movie on apple tv but it wont play on the tv. Help me please.

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