I restored my macbook, now I want to install Mac Lion again but it says to me that Mac isn't installed on MY Apple account, probably because I bought it from someone else
PLEASE HELP ME I CAN'T GO ON MY MACBOOK ANYMORE
How old is the Air? If the original OS was not Lion and it had been upgraded to Lion by the previous owner, you will not be able to install Lion until you purchase it yourself. The Lion upgrade is non-transferable and the previous owner should have restored your system to its original OS. If the original OS was Snow Leopard or earlier, you can contact Apple to have installation media shipped to you. MacBook Airs shipped with a flash drive containing the restoration OS. Did the previous owner give you the box as well? The flash drive is tiny and you may have missed it.
Similar Messages
-
How do I change the administrative password on my computer since I have bought it from someone else?
I bought this macbook from someone else and he cannot remember the password for the administrative account that im currently on. I cant do anything technical with the computer since I do not have this password. What do i do?
Then you'll need to buy an install disk. I called Apple Customer Support (1- (800) 767-2775) to check on how much they charge for the gray restore disks that originally came with the MacBook and was quoted $16 dollars per disk plus S & H. Which would be $32 plus shipping for the two disks. Just give them the serial number of your MacBook and they'll know which ones you need. With the original disks you also get the iLife that was current when your MacBook was bought included on the #2 disk.
The 10.6 Snow Leopard DVD is in the Apple online store. You can get it for $19.99. You will need to be running 10.6.8 to access the App Store to order Lion or Mountain Lion. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
With the Snow Leopard disk you have to buy iLife separately for the latest iLife '11. You can get the iLife ’11 DVD which will run on 10.6 or above on eBay fairly cheap. http://www.ebay.com/sch/i.html?_odkw=apple+ilife+11&LH_Auction=1&LH_BIN=1&_sop=1 2&_osacat=0&_from=R40&_trkparms=72%253A1234%257C66%253A2%257C65%253A12%257C39%25 3A1&LH_PrefLoc=1&_sc=1&_trksid=p2045573.m570.l2632.R2&_nkw=apple+ilife+11&_sacat =18793 -
Yesterday I ran into a problem that was eye opening to say the least. I could not not access my contacts in order to find a friend's phone number. No one remembers phone numbers any more. God knows I don't.
I was on a jetski and it broke down. I was stranded at a dock miles away. I needed to contact my friend to tell him (a) I'm ok, (b) where I was, (c) to bring a tow. Of course I had no phone on me because it would have gotten soaked.
People were kind enough on the dock to let me use their smart phones to attempt to retreive the phone number and call for help. But I quickly discovered that it is impossible.
On an iPhone, I tried to use their Safari browser to go to www.icloud.com. When you do that, it simply redirects you to the apps. But it isn't my phone, and their apps are logged in to the owner's accounts. I wasn't about to update the settings in a stranger's phone.
One guy let me try his iPad with Cellular. Same problem as the iphones. It would not let me use www.icloud.com. It insisted that I use the native iOS apps.
On an Android, www.icloud.com would simply refuse to work. It would say it was not supported.
The question I have is: How can I view my contacts from someone else's smart phone in an emergency situation?
Second question: Why can't I use www.icloud.com on a smart phone's web browser like I can on regular computer?
I got lucky. I happened to know my mom's home number. Many hours later she was home and I was able to use a phone to call her. She brought up www.icloud.com on her home computer, logged on as me, and read me the phone number I was seeking. But what are the chances of being able to call a trusted person who has access to a computer to do this for you?Without "pretending" to be yourself on the other phone (change settings) there's nothing else you can do.
iOS devices are meant to be single user and can't view iCloud.com the same way a Mac or PC can do.
You need to find a desktop or laptop machine (Mac or PC) to log in at iCloud. -
have macbook pro with OS X yosemite 10.10.1 that i need step by step procedures to clean so I can give it to someone else, need help
Before you sell or give away your computer, in addition to the steps listed in this support article, take these steps:
1. Run Apple Diagnostics or the Apple Hardware Test. The buyer will do this (or he should), and you don't want to be surprised by the results.
2. Reset the PRAM and the SMC, which might contain personal information.
3. If you set a firmware password, remove it by running Firmware Password Utility in Recovery mode.
4. If you activated FileVault in OS X 10.7 or later, turn it off.
5. If you use Boot Camp, the partition must be deleted.
6. If you created any other data partitions on the internal drive, remove them in Disk Utility.
7. If the machine has an internal hard drive, erase the one remaining data partition with the option to zero out data. An SSD doesn't need to be zeroed.
You can't legally or practically transfer any software downloaded from the Mac App Store to the new owner of the machine, even if it was free. That includes OS X, so if you upgraded to OS X 10.7 or later, you must reinstall an older OS, either from the installation media, if applicable, or by starting up in Internet Recovery mode (option-command-R at the startup chime.) If you installed from physical media, deliver those to the new owner.
If you're selling the machine, or donating it in working order, and it originally shipped with OS X 10.4 or 10.5, then you have the option of installing either from the discs that came with it or from a retail Snow Leopard disc (which you must then transfer to the buyer.) The buyer should understand that if he doesn't get the original discs from you, he won't get the bundled iLife applications or the Apple Hardware Test. Replacements for the original discs can be ordered from Apple.
The new owner will have to redownload any software that came from the App Store, including OS X upgrades, under his or her Apple ID. If you ever updated the bundled iLife applications (Garage Band, iMovie, and iPhoto) through the App Store, you can't transfer those either. The buyer will have to purchase them.
Remove the machine from your list of registered products. If it's still covered by an AppleCare Protection Plan, transfer the coverage to the new owner by following the instructions in the AppleCare Terms and Conditions (under the heading "Transfer of Plan.") -
I connected my external hard drive to my new imac to put all of the information from my macbook onto it. I have been working on the macbook now and want to reconnect the external hard drive so my imac is updated with the work. How is that done? or is it possible?
As I said, I don't use Time Machine, so it'd be best to wait for an "expert" answer, but, with my very limited knowledge, I'd say: probably not - so, for now, I'd suggest you read up on Time Machine:
http://web.me.com/pondini/Time_Machine/Home.html
http://support.apple.com/kb/index?page=search&src=support_site.home.search&local e=en_US&q=time%20machine
And, you might be attracting more knowledgeable answers if you were to post this question in the Time Machine Forum (part of the Snow Leopard forums). -
i have made with iweb a website on my macbook, now i want to change it, through my imac, how can I get in the program , which is on the mac book. On both computer I have Lion
You need to transfer your domain.sites file from your MacBook to your iMac. This is the file where iWeb stores all info and can be found under User/Library/Application Support/iWeb/domain.sites.
Transfer this file from your MacBook to the same place on your iMac and double click the domain.sites file and iWeb will open it on your iMac and you can update your site from there too. -
i bought my macbook pro 13" and i installed win(7 64bit) and the dvd of bootcamp came with my notebook and i installed it sucessfully but now i want to install win 8(64 bit) and i did but unfortunatley that dvd of bootcamp didnt work what should i do to install my bootcamp and apple software in win 8
thanks in advance,,,ahmad_uetlhr09 wrote:
i bought my macbook pro 13" and i installed win(7 64bit) and the dvd of bootcamp came with my notebook
Boot Camp does not come on DVD, what did you install. -
In 2012, I bought Photoshop CS6 Extended (education edition) for Mac. Now I want to install it on my new Macbook. I have the correct serial number and product code, but I receive an error message: the software may be a false copy etc....What to do?
Here is a copy of the error
This means : Installation failed.
Verification of the Adobe Software failed
The product you want to install is no valid Adobe product and seems to be falsified.
HUgo
Op 29-aug.-2014, om 23:42 heeft Jeff A Wright <[email protected]> het volgende geschreven:
I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
Hugo please turn off your e-mail signature.
If your serial number is listed as being valid at http://www.adobe.com/ then I would recommend obtaining a fresh copy of the installation files. You can find details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
To download a fresh copy of the installation files please see Download CS6 products.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6685617#6685617
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0. -
i need help! i am trying to update iphoto on my macbook pro that i had bought from someone else. although i am signed into my account when trying to update it is asking me for the previous owners account details and it wont let me change it to my details how can i solve this problem please.
thank you
Jan RobinsonThat's because the Mac, OS X and the iLife apps that came preinstalled on the Mac all belong to the previous owner. The previous owner needs to call Apple care and have their Apple ID disassociated from the Mac. Then the hard drive needs to be totally erased and OS X and the iLife apps reinstalled using OS X Recovery.
-
After a startup problem with my macbook pro i put it as slave and formatted the internal Hard drive. Now i want to install OS X Mavericks from USB
How can i do that?What did you "put as slave?" What Mac model do you have, exactly?
-
I removed from my computer macbook, mac app store, and now I want to reinstall with "software update" but doesn´t appareance
Hola, buen dia, Ignacio. Saludos desde México.
To get the Mac App Store back you will need to manually download and install the Mac OS X 10.6.7 Update Combo;
http://support.apple.com/kb/DL1361
It is safe to install this over your current installation of 10.6.7. It will reinstall the Mac App Store, as well as fill in any gaps that your installation my have. It is a common troubleshooting step.
Ciao -
How do I transfer a project from someone else's FCPX, version 10.0.9, which I can no longer open, to my FCPX, version 10.1.4?
You need all the project and event folders associated with the production. They need to be in explicit locations or they will not be seen my the application.
Start reading here
http://www.fcpxbook.com/updates/101/
You use the Upgrade Project and Events function in the File menu when you have the correct folders in the correct location to update the volume you want. -
I got a new MacBook pro and want to install my lightroom and elements 11.
I uninstalled both programs on my old computer and this computer were set to factory setting and sold.
When I try to install on my new computer - after informing my serial numbers, I get the answer, that this number is not correct. II of course checked again, and the typed numbers are correct. The same as mentioned on you webside under my file.
please help.
Kaj Aarup
DenmarkHi,
thanks for mail. I now tried again to activate lightroom by copying the serial number on Adobe webside/my account. Unfortunately same result: I got the following message:
The serial number is invalid. Please try again: if the problem persist, please contact customer support.
Unfortunately the could or would not help - only referred to this chat page.
I have serial numbers for both version 4 and 5 and of course downloaded the latest, which is version 5.
regards
kaj
Den 10/03/2015 kl. 11.37 skrev NicHamilton <[email protected]>:
I got a new MacBook pro and want to install my lightroom and elements 11.
created by NicHamilton <https://forums.adobe.com/people/NicHamilton> in Photoshop Lightroom - View the full discussion <https://forums.adobe.com/message/7271945#7271945>
Hi Kaj,
firstly this is a user to user forum so it's not our website, nevertheless I'm sure we can help you.
Firstly, are the serial numbers you're using for the same version of Lightroom?
If they are, then I'd suggest copying the serial numbers straight from your profile on the Adobe website to the Lightroom screen rather than retyping. It's easy to mistype even when you're sure you're not (we've had several such instances in the past).
Can you five us the exact wording of the error message (or a screen grab as long as it doesn't reveal the serial numbers as this a public forum)?
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7271945#7271945 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7271945#7271945
To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Photoshop Lightroom by email <mailto:[email protected]> or at Adobe Community <https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=33 16>
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624 <https://forums.adobe.com/thread/1516624>. -
i have a late 2011 macbook pro i want to reinstall os lion 10.7 so when i reboot hold down options key click on recovery hd then in the os x utilities screen it says reinstall mac os x is there any way i can save this download so i can burn to dvd
steve359 wrote:
Sorry ... I read but was unfortunately distracted from your original post. You have a system that came with Lion. The Lion that is on your system is only for your computer and cannot be downloaded from the app store again because you never purchased it officially through the App Store.
Try this for making an external USB/DVD copy of Recovery on an external disk. internet is still required for reinstall, though, I believe: http://support.apple.com/kb/HT4848. But at least you have a separate Recovery Partition if you ever need a fully new and empty internal disk.
Your assumption is incorrect. Although he may not be able to download it from the App store he can download it directly for the Apple servers using the recovery partition on his original drive.
All you have to do is start the install routine and then point the install to an external hard drive. Once the download is finished the computer will reboot to start the install. At that reboot disconnect the external drive so the install can not start. Boot the computer back into the OS on the internal hard drive, which is what will happen automatically once the external drive is disconnected. Then connect the external and copy the files from it that were downloaded. Right click on that downloaded package file and select Show contents. In the contents of that package is a file called InstallESD.DMG. Copy that file out of the package and burn it down to a DVD or USB thumb drive and you now have the Full Lion Installer. I have several of them laying around on different hard drives and 2 USB thumb drives which I have used to reinstall Lion on my 15" MBP.
Sorry OP I should of just typed this out in my first post. -
I am connected to the internet, but all tabs are closed. Now I want to open a new tab, But Firefox pops-up with "Firefox is already running, but not responding. To open a new window, you must first close the existing Firefox process, or restart your system". Does anyone here know how to fix this? Thank´s, BL.
== This happened ==
A few times a weekFirefox is shutting down windows I want to remain open. Example: I am done viewing one window. I click the X to shut the window and it shuts two windows. Every single time, attempt to close one windows, two windows close. Lately, I have been opening several windows with nothing but google search, just so it will shut that window and not something else I want to remain open. I could understand this if I was using tabs, but I am not. This has been going on for over two weeks. I don't like going back to history to open a window, I did not want closed in the first place. Isn't that what 'Windows' is all about? Any ideas?
Maybe you are looking for
-
How can I print two-sided with Mountain Lion and an Epson WF-2540?
I just purchased an Epson WF-2540 printer with two-sided printing capabilities. The manual includes easy to follow instructions on doing this with a PC. However, it doesn't seem to be present in OSX Mountain Lion (10.8.4). I have looked all over for
-
How to delete more than 1 contact at a time
I need to know ASAP how to delete more than one contact at a time
-
Error while invoking member: ManagedInit1 - Login failed for user 'SRCAdmin
I am trying to setup a Test Server for BOP 11.60 with MS SQL 2000 in MS Windows Server 2003. After installation, I copied user directory and database from live system to the new Test server. After installed the application andI updated Configuration
-
Imac 20" just stopped working - just switches off
Hi I'm running an imac 20" intel and its about a year old - I've had no problems with it until now - I installed ilife 08 last week and also added a 4 port USB extender cable but it worked ok for a few days after.....Now it has suddenly started turni
-
PanelCollection - Query By example Label Change
Hi, We have panel collection in our screen with the properties of defaultToolbarItemDisplay="iconAndText", but its showing the Query By Example icon only, not showing the label. Our requirement is We have to show the label as Search after the QBE ico