I run hard hardware test on my macbook white an found error like this 4SNS/1/40000001:VPOR-0.578 and i replace my new battery but it not charging,help me!!

i run hard hardware test on my macbook white an found error like this 4SNS/1/40000001:VPOR-0.578 and i replace my new battery but it not charging,help me!!

Bring it in for service. Anytime hardware test detects an error, that's an indication the service department needs to fix it.

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I have a early 2008 Macbook pro and just bought a new battery, but it is not holding a charge

I have a late 2008 Macbook pro and just bought a new battery, but it is not holding a charge. I read it may be the charger,
that sometimes is blank, but it does charge my computer.
Anything I can try?
I have updated to 10.9.2
Message was edited by: wplewis

Bring it back to the Apple store with your MBP and charger. If the battery is found to be defective, they should provide you with a replacement (assuming you are in the warranty period).
Ciao.

My MacBook is plugged in with a green light and shows it's plugged in, but is not charging. When it's unplugged, it dies. It was charging last time I used it but not any more. I am no computer whiz and need detailed info on what to do Thanks.

My MacBook is plugged in with a green light and shows it's plugged in, but is not charging. When it's unplugged, it dies. It was charging last time I used it but not any more. I am no computer whiz and need detailed info on what to do Thanks.

The model 2,1 MacBook has an easily removable battery. You can get a new third party battery fairly cheap on eBay. Every MacBook from 2006 through Mid 2009 except the Late 2008 Aluminum Unibody and the Late 2009 and 2010 White Unibodies use the same A1185 battery.
Black Batteries http://shop.ebay.com/i.html?_nkw=macbook+black+battery&_sacat=0&LH_BIN=1&_sop=12 &_dmpt=Laptop_Batteries&_odkw=macbook+white+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313
White Batteries http://shop.ebay.com/i.html?_nkw=macbook+white+battery&_sacat=0&LH_BIN=1&_sop=12 &_dmpt=Laptop_Batteries&_odkw=macbook+black+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313
Or for $129 from The Apple Store http://store.apple.com/us/product/MA566LL/A?mco=MTY3ODQ5OTY
Removing the battery:
Shut down the computer. Disconnect any cords connected to the computer.
Turn the computer over.
Locate the battery latch on one side of the battery.
Use a coin to turn the latch a quarter-turn clockwise. The battery should pop up slightly.
Lift the battery out.
Installing the battery:
Place the right side of the battery into the battery compartment at an angle, as shown below.
Gently press the left side of the battery down until it sits flat.
While holding the battery down, use a coin to turn the latch a quarter-turn counter-clockwise. The battery should lock into place.
Note: Keep in mind that once the new battery is inserted, you will need to press the power button to start up the computer.

TS3499 macbook recognises but will not charge new battery

I was advised to buy a new charger last week and have just been advised by an apple employee to buy a new battery for my MacBook 2009 and i am having the same issue as my old battery.
The Mac reconognises the battery but will not charge or run off the battery.
Just spent £150 in total on new charger and battery but still having the same problem as before.
I have downloaded the firmware update but my Mac is already running the latest software.
Regards
Jack

Have you reset the SMC and pram?
MacBook and MacBook Pro
Laptops with a battery you can remove
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery.
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
Newer Mac portables with a battery you don't remove
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

How do I run Apple Hardware Test on a 2012 MacBook Air with 10.8.4?

Hello everyone,
I am trying to run Apple Hardware Test on a mid-2012 MacBook Air with 10.8.4 installed. Whenever I restart and hold the letter D my computer goes into internet recovery mode and asks me to connect to Wifi... Please help, thanks!

Using Apple Hardware Test on computers with OS X 10.7 or later
Mac NoteBook and Desktop computers shipping with OS X 10.7 or later have a partition on the hard drive or flash storage that contains AHT. To start AHT on these computers please follow these instructions:
Press the power button to turn on your computer.
Press and hold the D key before the gray startup screen appears.
It takes a minute or so for AHT to start up and inspect your hardware configuration. While this is taking place, an icon appears on the screen:
When the process is complete, select your language and click the right arrow. If you aren't using a mouse, you can use the up and down arrows to select a language and then press the Return key.
The AHT console appears. You can choose which sort of test or tests to perform:
To perform all of the basic tests, click the Test button or press the "T" key or the Return key.
To perform a more thorough diagnostic test, select the "Perform extended testing" checkbox under the Test button before you click the Test button.
Note: Your test results will appear in the window in the bottom-right of the console.To exit AHT, click Restart or Shut Down at the bottom of the window.
Some Macintosh computers that shipped with OS X Lion and later support the use of Apple Hardware Test over the Internet. These computers will start up to an Internet-based version of AHT if the hard drive does not contain AHT. An Internet-enabled connection via Ethernet or Wi-Fi is required to use this feature. Internet-based AHT functions the same as AHT on the hard drive or flash storage outlined above.
The Mac NoteBook and Desktop computers listed in Computers that can be upgraded to use OS X Internet Recovery will require a firmware in order to support the Internet version of AHT. Without this update you may see the behavior discussed in this article.
http://support.apple.com/kb/HT1509

How can i get or download the apple hardware test for a macbook pro made in 2012 running Mavericks 10.9.3

Does anyone know how can i get or download the apple hardware test for a macbook pro made in 2012 running Mavericks 10.9.3. Thanks.

Sean and Andy -
I have to agree with Andy here. I am having the same problem on a mid 2010 MBP (6,2). I have already read the AHT info provided by Sean's link, and they are less than helpful. I'm sure they will be helpful to those who find that they work, but they are confusing if this is not the case. For example, my MBP(6,2) came with ONE (not two) installation disks, so the instructions don't work for me. Another issue is the instructions confound the descriptions related to the MBP, the original (delivered) software (OS X version), and the current installed OS X upgrade software.
So here's what does NOT work for me...
     (A) I cannot install 'Disk 2', since I never received this with my original (new) purchase in mid 2010.
     (B) I have checked my firmware versions and they are all up to date, as per Apple's information.
     (C) As suggested in another thread, I looked for /Library/Core Services/.diagnostics and it was NOT present. I followed his instructions, downloaded the correct (I believe) dmg, and installed it. It is in the correct place, and I can see all the invisible files using Pathfinder.
     (D) When I re-start holding down the D key (immediately), it just goes through the normal boot routine; no evidence of AHT.
     (E.1) When I re-start holding down OPT-D, I get a spinning globe, and then it prompts me for a network (wi-fi) connection.
     (E.2) For some unknown reason, the prompt identifies between 2 and 5 of my --neighbors'-- routers, but does not show mine. (??!!)
     (E.3) The routers are listed alphabetically; however, my router SHOULD be at the top of the list by this criterion, but it is nowhere to be seen.
     (E.4) The 'internet recovery' process then allows me to enter a network name AND password. I do this, for my current wi-fi router, and the process rejects it as an incorrect login ID. It is NOT an incorrect login ID!
So, now asking Sean and Andy (or anyone else) for further suggestions... ??? As Andy suggested, many people ask questions here because they have -already- worked through the 'official' recommendations, and have found them to be inadequate.
Any advice would be appreciated! TIA.
Ed

How to run apple hardware test with no cdrom?

My MacBook Air won't recognise old or new hard drive and I believe I may have a logic board issue. My external CDROM has also just stopped working due to the wire being split some. I have two questions, can I get a replacement wire for the CDROM and can I run Mac hardware test on my 2008 MacBook Air without a CDROM? I still have the original CD1. I am currently booting the mac from a Lion installation on an external HDD attached to the USB port.
If the answer to those is no, where can I sell this stuff for scrap?
Thanks

See this article

Running Apple Hardware Test from a cloned drive partition

So I remember someone suggested perhaps running Apple Hardware Test from a hard drive partition, in order to speed things up.
So far all I have are three partitions, with one (9GB partition) cloned from Install Disk 1 that came with my (Santa Rosa) MacBook - on my WD MyBook Home (FW/USB) using FW. If I hold down the option key during startup, I get the option to boot from the clone of Install Disk 1. I tried that, but only got a query whether I wanted to install Leopard on one of my partitions.
I know for standard Apple Hardware Test I'm supposed to hold down D while it starts up with Install Disk 1 inside. I tried this after selecting the hard drive, but got nothing. Any suggestions how to proceed?

Douglas McLaughlin wrote:
I've never heard of being able to extract the Apple Hardware Test application out of the install disk. I'm not sure it's possible since it doesn't appear in the Finder on the install disk in the first place. Do you remember where you saw that suggestion? Since he hardware tests are supposed to be running as completely removed from the computer's own hardware as possible (except, of course, from your optical drive reading the install disk), I'm not sure running it from an external hard drive would give you valid results.
I looked it up. It was something else. Mort uses it to run Disk Utility (why'd I think it was Hardware Test?) instead of from the standard boot volume. I guess this would be a good idea if there's a complete restore using Time Machine?
http://discussions.apple.com/thread.jspa?messageID=6239918&#6239918
I still would prefer a separate Apple Hardware Test CD like I got with my iBook G3 600. It would be interesting if there was a way to run it out of a drive partition.

Need to run a hardware test on MBP4,1, 17" OS 10.5.8 w/out disc?

I have a macbook pro with the following specs:
- 17inch macbook pro 4,1, 2. 5 GHz
- non-unibody (released sometime in 2008)
- OS 10.5.8
My battery recently expanded and 'exploded', so i bought a new one (from macsales.com) and replaced it. battery works fine.
I also upgraded my RAM: from 2GB to 6GB (1 x 2GB, 1 x 4GB).
I have two issues now:
1) I have a birdlike chirping sound that occurs randomly and not often. I had similar sounds prior to my battery expanding and going bust. However, now that I've bought a new battery, I have a concern that it might be something else in the hardware.
2) I would like to upgrade my OS to mavericks; but first, I understand that i have to upgrade to Snow Leopard (10.6) before upgrading to anything.
I would like to know the following:
a) I would like to run a hardware test to diagnose it and find out what the sounds are from and also a general check up before i actually upgrade OS.
However, I don't have my installation discs because I moved country and it was a long time ago.
How can i run a hardware test and check my laptop without a disc?
b) since i'm not in the US, how can i buy the Snow Leopard? is there an option for buying when outside of the US? I can't seem to find it.
thanx for your help

See if you can hunt down this...
MacBook
Pro
(2008
Early
15-‐inch) MacBookPro4,1 AHT 3A136
MacBook
Pro
(2008
Early
17-‐inch) MacBookPro4,1 AHT 3A135 022-3832-A.dmg, 3.1MB file.
b.
Other countries...
http://support.apple.com/kb/HE57
It looks like they might still have it...
http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA

Error Code After Running Apple Hardware Test

I ran apple hardware test (I'm having problems where my computer freezes for like 10 seconds with the mouse being movable... but it happens very frequently. like once a minute. it's SOOO ANNOYING)
this is the error i got after running apple hardware test:
(it came out as a Mass Storage error... which is Hard Disk i guess)
**ERROR*CODE***ERROR*CODE**
2STF/8/3: S-ATA Bus 0-Master
**ERROR*CODE***ERROR*CODE**
Does anyone know what I can do to fix it. Apple Hardware Test only allows me to find the error and then restart or shut down... which is useless cause what is the error code supposed to mean. I've only got Apple 1 yr repair support left... so I cant call up Apple or anything. Does anyone know anything about this and what I could do to fix it!?
I know about this: http://www.apple.com/support/imac/repairextensionprogram/
I might go to the apple store, but I dont wanna make a trip out there for nothing.
Does anyone know what I can do or should I just take it to the apple store.

Actually, i just spent like 1 hr working with disk utility using the os x install disk and i think it finally worked. im so happy for myself! yay... i wouldnt accept no for an answer. Disk utility kept saying "oh first aid failed because it didnt exit right" or something... total garbage response... i kept pressing verify disk and then repair disk and then i did the verify permissions and repair permissions too... didnt really know what i was doing with the permissions... but it finally worked so thats all that mattered! yay... its back to normal!!

Cant run apple hardware test

I have a G5 20" iMac, intel based. I've been trying to perform a Apple Hardware test but am unable to get it started.
Any help?

Thanks. Yes, I have a late 2007 20" imac. The model I have is a 2 GHz Intel Core 2 Duo, with 2 GB 667 MHz DDR2 SDRAM of Memory. I have a 320 GB Hard drive. The disks that came with the computer when I bought it in 2009 from Apple (3 of them) say iMac G5. I have 2 G5 Mac OS X install disks and a G5 Add'l Software and Apple Hardware Test Disk.
My problem started a couple of weeks ago when I would be getting the spining rainbow beach ball. I've opened Utility Disk and have Repaired Disk Permissions.
When I tuen on my computer I follow the instructions to the letter (from the link you gave me, I already had that and have tried it a few times) and it still will not start the test.
Each time I try it, I get the grey progress bar underneath the Apple Logo and spinning grey gear. The progress bar goes about a third of the way and ends then, the blue screen appears and my login window appears.
I have tried to run the Hardware Test by booting from the Install Disk, and from the Hardware Test Disk as well and the same this happens.
No matter what I do I can't seem to get the test to start, nor, start my computer without this Grey Progress bar underneath the Apple Logo and spinning gear.
I susspect I need additional Ram installed, but do not know how to check my computer to find out.
Lastly, the computer will only work for about 5 - 15 minutes normally after logging on. After this time the rainbow beach ball comes back and even the simplest of task can't be performed with a wait for the beach ball to stop and go away...
I'm stuck and don't know how to proceed...
I have $0 money left to invest in a certified Apple technician to come to the house to fix the problem...
Help....
Thanks,
Brian

MacMini 2010 4,1 how to run Apple Hardware Test from /System/Library/CoreServices/.diagnostics folder

I have a 2010 Mac Mini4,1 with SnowLeapard and plan to upgrade to Mavericks, but can't run Apple Hardware Test from my applications disk 2 that came with the machine. For some reason the Mac can read it and kicks it our after about a minute. Seems to be able to reado other disks, so this one may be corrupted. I found info on this community that says that the AHT is on the hard disk and I found it here /System/Library/CoreServices/.diagnostics using terminal. When open that folder using terminal it open a window with that folders contents. My problem is I can execute the only unix executable in that folder. It responds with "No application knows how to open /System/Library/CoreServices/.diagnostics/diags.efi"
Can someone help me out here or if there is downloadable somewhere on line that I can get?

My 2010 4,1 Mac Mini still has the HW Test on the Internal HD after updating it to Lion, Mountain Lion and Mavericks.
see > Using Apple Hardware Test
Additionally if your using a wireless keyboard and it is not invoking the Hardware Test using the D key immediately after the chine, then you may need to use a USB keyboard. Adding that any Apple, PC or generic Logitech USB keyboard should work for invoking the startup commands.

IMac intel late 2006, lost DVDs, how to run apple hardware test

Hello, Applers,
I have an iMac intel core 2 duo late 2006. I have upgraded it to snow leopard. From two months ago, it began to show distorted pictues, random lines/pixels/, and regular freezing. But if I boot it into the safe mode, it works well, although there is no sound or webcam. I did a research online and it seems that I should run apple hardware test (AHT) first. But the DVDs came withi this machines have been lost. where can I download this software? I would greatly appreciate your help if any of you who also have this model of machine and would like to lend me your DVDs.
any suggestions are welcome.

You can purchase replacements from AppleCare:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support visit online support site.
There is no way to run the AHT without the discs.
If it works OK in safe mode then you might think about:
Resetting your Mac's PRAM and NVRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
Reinstall Snow Leopard:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.

How do I find out what an error code found on running the hardware test, means?

After running the hardware test on my Mac Pro I got an error code of: 4HDD/11/40000004: SATA (4,0) -- HOW DO I FIND OUT WHAT THIS MEANS?

It means your one of your SATA Hard drives is having trouble (or possibly your DVD drive, but not likley).
Got good backups? Now would be a good time to try to make some if you don't.

Can I run the hardware test when I have four different accounts on my mac 10.8.4, can I run the hardware test when I have four different accounts on my mac 10.8.4

Hi Noticed that the top of my mac is nearly too hot to touch. Did a search online and found out about the hardware test. Looked up online user manual for my mac (Processor 3.06 GHz Intel Core 2 Duo 10.8.4) and noted how to perform the test. However, when I keep my finger on the D button through start up it just brings me right to the screen where I have to sign in to my desktop account (there are four accounts on the desktop as it is a family mac). Am I doing something wrong.
Car

Welcome to Apple Support Communities
First, you should know that it's normal that your iMac is hot at the top. Here are the fans, so it's normal that it's hotter than other parts. Before going further, download Temperature Monitor and tell us which temperatures it indicates > http://www.bresink.com/osx/TemperatureMonitor.html
If it gives dangerous temperatures, then you should run Apple Hardware Test. Looking at the processor the Mac has got, your Mac came with DVDs. Apple Hardware Test is in Mac OS X Install Disc, so insert it and hold the D key while your Mac is starting to start in Apple Hardware Test

I run hard hardware test on my macbook white an found error like this 4SNS/1/40000001:VPOR-0.578 and i replace my new battery but it not charging,help me!!

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