I see lots of people asking questions about the "white screen" app store update failure. I see no answers from Apple about this...What is the problem, and what is the solution?

I see lots of people asking questions about the "white screen" app store update failure. I see no answers from Apple about this...What is the problem, and what is the solution?

It's a problem that Apple is having with their App updating system.  The best solution is to be patient, and wait for Apple to solve their systemic problem.

Similar Messages

  • I know about the lack of boxes, but are there any more specific answers from Apple about what's going on for the ipod nano replacements?

    I've been watching the forums for a while now, and I know about the box shortage, but I'm afraid there are still some things that confuse me. It's been almost three weeks since I submitted a request for the first gen nano replacement program. Has anyone else been waiting this long? I admit, it's really frustrating to just have to wait with no word from Apple about when we can expect to recieve boxes.
    I was also wondering if there's been any sort of answer on what the mailed-in nanos are being replaced with. Brand new first gen nanos, new nanos of a different generation, refurbished nanos (first gen or otherwise)? Maybe I've been looking in the wrong places, but I haven't seen a definitive answer. Has anyone completed the whole replacement program who can answer this?
    Thanks for all the help! I was so excited when I first got the email telling me about this replacement program, but it's difficult when everything seems so vague.

    I was also wondering if there's been any sort of answer on what the mailed-in nanos are being replaced with.
    Call the replacement program (phone# is listed) & ask them. 

  • Why can't we get a straight answer from Apple about updater issues?

    Why are there thousands and thousands of posts from people all having the same issue? We try to update IPod software using latest updater, and it causes IPod to no longer be recognized. All we want is someone from Apple to FIX THE PROBLEM! Yet all we get are refferals to complicated articles that never seem to work for at least half the people. Clearly it is a problem with these updaters. WHY IS APPLE NOT FIXING THIS ISSUE? Can anyone give me a straight answer!?

    Hi Wolf,
    Welcome to Apple Discussions
    "thousands and thousands of posts"
    There are roughly 10,300 thread with 50,000 posts in the iPod Nano forum, and there are probably another 500,000 who don't even know it exists. I don't there there has been a thousand posts on the updater issue. It may seem like thousands upon thousands, but don't forget; you're at an Apple Support Forum.
    "All we want is someone from Apple to FIX THE PROBLEM!thousands and thousands of posts"
    There's no need to "shout". I don't think Apple is going to hear you from shouting in a user to user forum. Nor will you probably get a answer (here) from Apple for the same reason. I have a -------- (straight) answer for you. I don't know what's going on specifically (no one really knows in this forum because they are all users. Anyone who would know won't say), but I can assure you that Apple isn't ignoring the issue. They are the quickest to respond to any problem that comes their way. If you would like to get Apple's attention, I don't suggest ranting and raving in the iPod user to user forum. I suggest submitting polite feedback to Apple here.
    Jon

  • Error in App Store updates (can't see iTunes 11.1.4)

    Hi,
    I can't get the latest iTunes update.  My work iMac (2010) had no problem with this.
    My home iMac (late 2012), tells me iTunes has an update when I do 'Check for Updates' in iTunes.  But, when it brings up the App Store, it's not there.
    Also, I see this error once in a while:  The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
    Any ideas?
    Regards, Patrick

    Reboot solved it.  Jeez...

  • How can I receive an email from apple about reseting security questions?

    It is such pain, but I never get the email from apple about resetting my security questions no matter how many times I try, I mainly do receive emails from apple about my purchases but not about this, help me out, anyone?

    If it hasn't arrived after a few hours and isn't in a spam filter, click here, phone Apple, and ask for the Account Security team.
    (88124)

  • My macair won't turn on. when I try to turn it on, the white screen appears. But instead of the apple logo, there is a flashing folder that has a question mark on it. how do i fix this?

    my macair won't turn on. when I try to turn it on, the white screen appears. But instead of the apple logo, there is a flashing folder that has a question mark on it. how do i fix this?

    Try this.
    Erase and Reinstall OS X
    Note: This will delete all data on the disk. Back up important files before continuing.
    Erasing and then reinstalling OS X can give you a fresh start, making your computer exactly as it was whenever you received it from Apple. This can solve various problems such as corrupt system files.
    Shut down the computer by going to Apple () > Shut Down…
    Select Shut Down or allow the computer to shut down automatically.
    Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
    Press the Power Button to turn on the computer.
    Press and hold both the R and Command (⌘) keys on the keyboard until the Recovery partition loads.
    Select Disk Utility and then choose Continue.
    Select your startup disk (Macintosh HD by default) from the left.
    Select the Erase tab.
    Choose the Format pop-up menu and choose Mac OS Extended (Journaled), enter a name for your disk, and then click Erase.
    After the disk is erased, choose Disk Utility > Quit Disk Utility.
    Select Reinstall OS X and then choose Continue.
    Follow the instructions.
    I hope I solved your question.
    Austin

  • What is going on with the Iphone4 home button.  I see lots of people having issues, but not resolution.  I am running 4.2, but based on what I have read, 4.3 does not help.  Apple has to do something about this, as it is affecting lots of people.

    What is going on with the Iphone4 home button locking up?  I see lots of people having issues with the button becoming unresponsive, but no resolution.
    Suggestions include:
    Upgrade
    Restrore
    ReSync
    Push harder,
    etc. 
    I am running 4.2, but based on what I have read, 4.3 does not help.  Apple has to do something about this, as it is affecting a large portion of the user community.

    lfossier1 wrote:
     Apple has to do something about this, as it is affecting a large portion of the user community.
    No they do not and no it is not affecting a large portion of the user community.
    If it is an actual hardware issue, the only fix is to repair or replace the hardware.
    If it is a software issue, restoring as new will fix it.

  • HT5312 My rescue email address is no longer used, I can't get any emails from apple about my security questions. What shall I do?

    My rescue email address is no longer used, I can't get any emails from apple about my security questions. What shall I do?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104597)

  • I won't receive an e-mail from Apple about changing my security questions

    Okay, so I wanted to buy something on iTunes, but then this thing came up, saying since it was my first time buying something on this device, I had to answer my security questions. The thing is, I don't remember them! I made them over 2 years ago, and never had to use them until now. So I signed in onto my account, and pressed "Forgot your answers? Send reset security info email to r•••••@yahoo.com" I'm not sure if the r*****@yahoo.com appears for everyone, or if it's "my" e-mail account, but just showing the first letter. Thing is, I don't remember making en e-amil account starting with r. My Apple ID is my e-mail account. The one I had when I got my first Apple device. I've always used it for Apple stuff, so why won't I receive an e-mail from Apple about this? I received one when I put my phone number in my payment options just yesterday, and when I changed my password as well, so I don't get why I don't get the imformation about changing my security questions. I really want new songs

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94595)

  • Intermittent failure to boot, flashing question mark or white screen

    So, I've had two MacBooks with similar problems (I am a Mac consultant). The first one would intermittently boot to a white screen, often enough to be annoying. This current one is occasionally booting to a flashing question mark. My first thought is, of course, the hard drive, but in both cases the hard drive tests fine using SMART Utility, which is usually great at giving advance warning when a drive starts experiencing hardware errors.
    On the first MacBook, the one with the white-screen boots, I tried reinstalling the system with no effect; replacing the drive eventually made the problem go away. The current MacBook, with the question-mark boots, has already had its drive replaced once, when the stock drive failed.
    I will reseat the drive, which is all Apple could suggest. I just wonder if anybody else had experienced something like this and can offer any information about what might be going on.

    Thanks for the reply. Aside from finding that holding the mouse button down at boot might cause a flashing question mark, I already knew all that. I will ask the owner if she is leaning on the trackpad button when she starts up her computer in the morning.
    I've already reset the power manager and the PRAM; we'll see if that makes any difference. The puzzling thing here is that the problem is intermittent.
    I also need to ask her if, when the computer does boot to the question mark, there has been a chime first. Somehow I think there has to be, for the system to have gotten as far as looking for a boot drive. I couldn't find anything useful in the logs; not surprising, since if it can't find a drive to boot to, it won't have anything to write a log to.
    Again, the mystery is why the failure to boot is intermittent. If it happened every time, I'd know what to do!
    Thanks
    cavenewt

  • HT204152 I am unable to update my App  store Updations. the reason being billing problem asking to update payment method.many times i updated my credit card details but refusing from the system .how can i update my app store updations like  Face book etc.

    I am unable to update my App  store Updations. the reason being billing problem asking to update payment method.Many a  times i updated my credit card details but refusing from the system .how can i update my app store updations like  Face book etc....Using ! phone 6plus  .IOS8.3

    What do you mean by 'refusing from the system', if you are getting an error message then what does it say ?
    For a credit card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is and if you are getting a 'declined' message then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If when trying to download you are getting a message about a 'problem with a previous purchase' then that implies that iTunes wasn't able to collect the money for your last purchase. If that is the case then you won't be able to download anything else (including app updates) until you've paid off what you owe : Pay an unpaid balance in the iTunes Store - Apple Support
    If you aren't getting the 'problem with a previous purchase' message then try logging into your account (not when trying to download something) and see if you get the 'none' option so that you can remove the card's details and be able to download updates to your apps : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

  • I am trying to reset my security questions and i am not getting an email from apple... can anyone please tell me what i need to do to fix this?

    i am trying to reset my security questions and i am not getting an email from apple... can anyone please tell me what i need to do to fix this?

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • Are There Any Official Answers From Apple/Logic Team To All Our Questions?

    Are There Any Official Answers From Apple/Logic Team To All Our Questions Here?????
    Why is Logic's interface still heavy Graphically? My G5 Dual 2.5 with 5.5 Gig ram is not enough? see how Cubase handels graphics on the same machine or even ProTools??? by the way I am a Logic user for more than 15 years, so I guess Apple knows exactly that their clients are faithfull to their products so why Logic is still outdated in many aspects, if Apple does not have the intension to make Logic the industry STANDARD they can tell us clearly

    Thoughts???
    Sure; that if this was once an awesome app that i would either go back to that version or, having been seduced by new features etc., i find that i can't live without them then I would (and have ) dl Reaper (mac, free), try the Sonar7 demo bootcamped (a truly awesome app), find an le version of Cubase (there's no demo and the full version ain't cheap) and try 'em all out on a second machine over a long, slow weekend. They all have strengths and weaknesses. They all have problems for some users. if you can get around on one of them you can quickly gain passable competence on any of them and at the very least you'll learn new things you can do with Logic and, more than likely, learn that Logic is still your favorite. 8 is a major overhaul, it's bound to take a few patches to get it right. Do we want it to be perfect out of the box? Of course. Is that ever gonna' happen? Noooo ... but if it doesn't work, go back to 7, hassle Apple about and wait till the fix it.
    Good luck!

  • I bought a brand new mac and follow through setting up process with my apple id but when I open App Store I don't see lion into the purchases list. why?

    I bought a brand new mac and follow through setting up process with my apple id but when I open App Store I don't see lion into the purchases list. why?

    Updates come through Software Update not the App Store. If you have to reinstall Lion that is done via Internet Recovery.
    OS X Lion- About Lion Recovery
    OS X Lion- Run Software Update to use Lion Internet Recovery
    Lion maintenance and recovery operate via the Recovery HD. It's possible to create a separate recovery disk on a flash drive using OS X Lion: About Lion Recovery Disk Assistant.
    To boot into the Recovery HD:
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.

  • What is the provisioning feature in the settings under, general profile? It says something about "provisioning". What does that mean and what does it do?? (It's on my 5th generation iPod touch, black, iOS 6.1.3

    What is the provisioning feature in the settings under, general>profile? It says something about "provisioning". What does that mean and what does it do?? (It's on my 5th generation iPod touch, black, iOS 6.1.3

    A profile is used on iOS device to add specific settings and similar things to an iOS device.  Tryically, they are added when the iOS devices is controlled by a company or school.
    However, some apps install a profile. If your iPod is not controlled by a company or school then it seems an app added the profile. You can good the title if the profile and see if that gives any info.

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