I signed up for 20 bucks a month to use photoshop and only got one day of use. Where does that get
I signed up for 20 bucks a month and only got one day of use of Photoshop. Where does that get off?
What error are you receiving? Do you have a subscription to Photoshop CS6?
Similar Messages
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I paid for Export PDF and only got one download
I just purchased Export PDf and only go one download. How to I get access to the unlimited version I just paid $19.99 for?
Hi,
We are sorry for inconvenience , we are aware about this issue and engineers are currently working to get this fix as soon as possible.
ExportPDF service would be up and running soon and you would be able to use your service you paid for. Thanks for your cooperation
~Pranav -
I paid for Adobe export PDF and only got one download.
None of the links to help work.
My subscription is clearly marked as currently but the programme is telling me I need to upgrade.
Please help...Hi,
We are sorry for inconvenience , we are aware about this issue and engineers are currently working to get this fix as soon as possible.
ExportPDF service would be up and running soon and you would be able to use your service you paid for. Thanks for your cooperation
~Pranav -
WHY IS THE ITUNES STORE ADVERTISING THE GODFATHER TRILOGY, AND UPON PURCHASE I GOT ONE MOVIE? WHAT GIVES??
The same thing happened to me. I purchased the Trilogy but it only downloaded the first movie.
Also i looked at my accounts "purchased items list" and it didn't show that i purchased anything.
When i went back to the store to look at the trilogy order page, it didn't say that i purchased it.
It just had the "buy" button.
I will wait a few days to see if i get an email from the iTunes store to see if Apple finds out that
they made a mistake. If i don't get an email, i will have to email iTunes support to see if it can
get this problem fixed. -
I purchased Adobe XI for a year. I am charged monthly on my credit card. The software only allows one print file to pdf after that it has a pop up marketing screen asking me to purchase it again. If I reboot I can get another print out of it. After an hour of trying to reach somone on tech support I ran across this forum. Any help out there?
In the pop-up screen, have you tried licensing it and signing in? Signing in is crucial, so it knows what you paid for.
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For the last month or so my icloud won't back up, it keeps telling me that there is too much storage and I need to delete some data. But I have deleted between 3-400 photos and it is still saying the same, can anyone please help
If they were deleted from your camera roll that should have resulted in a corresponding decrease in the estimated size of your next backup.
If it's still saying that you don't have enough storage to back up, read through this article: http://support.apple.com/kb/ht4847. It provides some suggestions for reducing your iCloud storage, such as deleting unneeded email.
The other area to look at is your text messages. These are included in the backup. If you have lots of photos and videos attached to your messages, that can significantly increase the size of your backup. If that's the case, deleting these may make a big difference. -
I have been running elements 12 for a few months now....today when I tried to open the editor I get " Visual C C runtime error. I can open the organizer but not the editor
I'm keen to know if you get a response to this. I've been running Elements 12 for a year now, and suddenly my Editor is not working. I'm running Windows 8.1 and just get a message that says "The Editor is not working". Not very helpful.
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At the momment i only pay a month to month after effects subscription for $29usd i am a video editor and only use After effects, premier, photoshop and Illustrator whats my best option, do i upgrade, cancel. what todo?
You can upgrade to full CC, please check for the options & price here.
Creative Cloud pricing and membership plans | Adobe Creative Cloud
Cloud-based creative software and services | Adobe Creative Cloud
How to upgrade from a single app membership to complete Creative Cloud
Manage your membership and payments | Creative Cloud
Please let us know if you have any further queries.
Regards
Rajshree -
I have an invoice that I paid to use photoshop and now it is asking for serial number however it does not show a serial number when I log in
Please then use your web Browser address http://www.adobe.com/ and sign in with your Adobe User ID and Password to your account the has your Subscription and use https://www.adobe.com/account/my-products-services.html capture the page which shows you have a subscription like I showed you I have.
Open Adobe Creative Cloud desktop application use the APP tab and capture that scree to show Photoshop is installed and up to date like I did. Capture that screen. Show us you have installed Photoshop and its up to date.
Open Photoshop and use menu Help it should show tha its activated because there will be a menu item Sign Out. If it is Sign In, Sign in using the account that has the subscription the one you used above to Activate Photoshop. -
I have just purchased a new iMac OS Xlion version 10.7.3 and I'd like to install Windows. I have a disc for XP but the Boot Camp Assistant manual only refers to Windows 7. Please does anyone know if it will it work with XP.?
Get a Virtual Macine software program, Parallels, VMware Fusion or VirtualBox, and install XP in a virtual machine.
You can't install XP in a Boot Camp Partition with Lion or Mt Lion, only Win 7. -
My Photoshop Elements serial number is not working? The CD says it is for Windows XP/ WIndows VISTA...and my currest OS is Windows 7? Is that the issue?
This is a question for the Photoshop Elements forum: Photoshop Elements. A moderator may find and move this to the correct forum for you.
Benjamin -
Hi, I have already bought Adobe Photoshop and Lightroom for 1 year. Now I will change my PC to Mac. Can I use Photoshop and Lightroom in my new Mac?
Yes.
Mylenium -
Does anyone know how well the Intel Iris Pro installed on new 15" MacBook Pros performs using Photoshop and Lightroom? I have seen some differing opinions out there, and I would rather not shell out the extra cash for the Nvidia if I don't have to. I mostly do photo editing for business and personal use. I have not used the 3D function in Photoshop, but I would like to know that I could.
You could download a trial and see how well it works before committing to a subscription. You get 30 days to decide.
Photo editor | Download free Adobe Photoshop CC trial
Photo editor app | Download free Adobe Photoshop Lightroom 5 trial
Gene -
For the past two weeks, every time I start up my computer I'm asked for an iCloud login. I've never used iCloud and I'm not likely to. How do I get this login to stop automatically showing up? I'm using an iMac G5 with OS 10.9.4.
One more quick thing first. Hold the SHIFT key this time as you startup and see if that gets you any further (this is called 'Safe Mode' by the way). I'm not too confident that this will work in your case but it's worth a try. If it boots up, go into Disk Utility and repair permissions.
If it doesn't, you're going to have to do an Archive & Install which will install a fresh copy of the OS over the top BUT keep all your users, files and apps in place. -
Firefox freezes the computer for about 20-30 seconds (not even Alt+Tab works), the screen blinks black and then it shows the desired page. Does that several times at the beginning, then sort of stabilizes.
This happens even if I simply hover the mouse over bookmarks, not even opening a page.
And waiting for this to happen some times or closing and re-opening seems to make it work ok again.
I've already disabled almost all add-ons (I'm using only one for Flash and NoScript right now), reinstalled Firefox (8.0.1), restoring only the bookmarks from an older version.'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "'Start in Safe Mode"''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
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