I started downloading ITunes Match last night.  The first 2 steps downloaded okay.  The 3rd step is stuck at the beginning 64 out of 2479.  It is still stuck.  What should I do?

I started downloading ITunes Match last night.  The first 2 steps downloaded okay.  The 3rd step is stuck at the beginning 64 out of 2479.  It is still stuck.  What should I do?

Are you using the charger and cable that came with the phone?
Are you using an unauthorized third party charger?

Similar Messages

  • HT203200 I recently bought an album on iTunes. 10 of the songs came out corrupt and songs missing parts. What can I do?

    I recently bought an album on iTunes. 10 of the songs came out corrupt and songs missing parts. What can I do?

    Other people have been having similar problems with songs over the last few days, I assume that there has been (and possibly still is) a problem with Apple's servers.
    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting them from your iTunes library and redownl them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if they re-download in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link.

  • HT4914 I just subscribed to iTunes match but only 61 songs from my 7GB of music on my iphone showed up.  I do not want to lose any music.  What should i do?

    I just subscribed to iTunes match but only 61 songs from my 7GB of music on my iphone showed up.  I do not want to lose any music.  What should i do?  When I go to settings-music-and try to enable iTunes Match on my iPhone it says "iTunes Match will replace the music library on this device"  I don't want to do that it only has 61 of my 7GB of songs.

    did you find out the answer?  I am afraid to hit enable.

  • HT204406 itunes shuts down when I start up itunes match

    I've had itunes match on my computer for some time and I'm nearly finsihed the process of matching all my songs, with only about 300 left to be uploaded out of a total of 8000+. In the past few weeks, when I start up itunes on my computer I get the message "Please sign in again". When I sign in again and start up itunes match, I get the message "itunes has stopped working" and the program shuts down. itunes itself works fine, but the match function appears to have gone haywire. Help!

    Right, well after another evening of playing I have sort of resolved this issue...
    In one of the albums I was trying to upload I found a song with an error icon next to it (like the iTunes cloud icon but with an exclamation mark in the middle) hovering over the icon said there was an error in uploading this song or something to that effect.
    I deleted that song from iTunes completely (whilst retaining the original file) and tried to match again. It worked and all the other songs and albums were matched correctly.
    I haven't yet gone back to try to re-add it, I will in the near future and hopefully it will work then but for now my music collection (aside from that one song) is all present and correct.
    Hope that helps.
    Best wishes,
    Jon

  • My phone started vibrating mutiple times last night and the screen went black, and then it stopped and now I dont know what to do.  How should I fix this problem because I cant turn it back on?

    My phone started vibrating mutiple times last night and the screen went black, and then it stopped and now I dont have a clue what to do.  How should I fix this problem because I cant turn it back on? I have only had my phone for 2 months.

    I also live an hr away from the Apple store, so its not the best thing to go there just to ask a question and find out what to do

  • Can I have iTunes Match recognize that the Music is on my Hard Drive?

    My PC (Windows 8.1) computer hard drive crashed.  My old computer was using an iTunes media file on an external hard drive so I still have that, but I also subscribe to iTunes Match.  After replacing my old internal hard drive, I went to set up iTunes, and I changed the iTunes media folder location so it would use the one on my external hard drive.  However, once I turned on iTunes Match, all of the music still shows up as being in the Cloud.   I can't figure out how to have it recognize that my music is already on that external hard drive.  It just wants me to download everything from the Cloud.   I have tons of music, and it would take days to download everything.  Is there a way to associate it with my previous library on the external  hard drive?

    CHRISRMOR:  With iTunes match, as long as you uploaded all of your songs to begin with, the music should be there when you open a new iTunes on your new hard drive.  You will just have to download it all from the cloud.  If you use iTunes match on other devices, you  can download any or all of your songs from the cloud too.  So to answer your question, yes, you are correct.  When you download iTunes onto your new hard drive, authorize the computer and turn on iTunes Match and update it, then all of your songs should be there.  There is a symbol of a cloud with an arrow pointing downward that will show that it is in the cloud.  If you right-click on that symbol you can download an individual song.  Or if you select all or a group  of songs, you can download all of them with a right-click. 

  • Should Itunes Match be deleting the music on my iphone and IPAD

    Still trying to get this figured out.  I'm almost certain that yesterday, when I first did Itunes Match, that all the music that was already on the Iphone and Ipad was not deleted (despite the warning to the contrary) when I toggled the Itunes Match switch on both. 
    I'm almost certain that yesterday, even after turning Itunes Match had been turned on, the music was not deleted and as new songs were added (ie CDs ripped)they showed up on both devices with the cloud Icon.
    That is consistent with what I read here:
    http://www.macworld.com/article/1163607/toggle_between_itunes_match_and_local_sy ncing.html
    However, today, I re-downloaded some music after getting the higher quality versions with Itunes on my Mac.  I turned Itunes Match off on both my Iphone and IPad, thinking I would do a quick manual sync to the Mac, get all the songs put on each and then turn Itunes Match back on both. 
    I did so, but when I turned Itunes Match back on each, Itunes Match deleted all of my music, replacing all songs with the cloud icon now forcing me to redownload everything.  That seems inconsistent with what happened yesterday and is also inconsistent with the article above which seems to indicate that Itunes Match should be smart enough to realize the songs it doesn't need to delete.
    Is the above article and my experience wrong?
    Thanks for the help!

    What you are experiencing is normal. As soon as you turn on iTunes Match, it should wipe out all your songs that were manually put on your device and you will have to redownload. Its idiotic to me, but that is the way it is supposed to work. People have stated they sometimes fool the process, but it is supposed to remove them all.
    Hope this helps. Down the road I wish they made it so you could do both, icloud and manual sync.

  • HT1937 I have an imac and an iPad. emails are synched but suddenly, last night, the calendar on my imac was erased for no apparent reason but it is still on my iPad. what has happened and can how do I resynch calendars?

    I have an imac and ipad. Last night the calendar was erased for no apparent reason. It remains on my ipad. what happened and how can I get the calendar dates back on my imac?

    Hello Chisels,
    Welcome to the Apple Support Communities. If you want to get content from your iPad to you iMac, there are a few things to try.
    First check to the iPad to see if it is syncing with iCloud. To do this, go to Calendar app and click the Calendars button in the upper left hand corner. If it says iCloud, then all you need is to enable iCloud on your iMac if you are running 10.7 Lion or later. That preferences is System Preferences > iCloud, if you are
    If on the iPad it says “On my iPad”, the following steps will guide you to get it back your iMac.
    First, in iTunes, go to the preferences by clicking in the drop down menu iTunes  > Preferences… Go to the device tab and make sure to check the box that says Prevent iPods, iPhones, and iPads from Syncing automatically.
    Then follow the steps in the following articles to make a backup and the sync the data.
    For backup instructions.
    iOS: How to back up
    http://support.apple.com/kb/HT1766
    This one will assist with syncing your iPad to the iMac.
    iOS: How to transfer or sync content to your computer
    http://support.apple.com/kb/HT1296
    Regards,
    -Norm G.

  • I5 still using ios6 as of last night the phone will not connect to my Internet, in settings it says connected with the check mark however there is no wifi icon at the top of phone, have done everything possible to resolve... My i4 and pads are fine,

    I5 still using ios6 as of last night the phone will not connect to my Internet, in settings it says connected with the check mark however there is no wifi icon at the top of phone, have done everything possible to resolve... My i4 and pads are fine, I've had this phone for 8 months with no problems until last night , AT&T not any help,apple wants $ I thing it's a software problem.. Any one had this issue?

    - Restart the device. http://support.apple.com/kb/ht1430
    - Reset the device. (Same article as above.)
    - Reset All Settings (Settings > General > Reset > Reset All Settings)
    - Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
    - Restore as new device. http://support.apple.com/kb/HT4137  For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
    - Test the issue after each step.  If the last one does not resolve the issue, it is likely a hardware problem.

  • I was on Itune match last year and I do not want to renew this year. I turned it off, but I can't see my music files anymore... How do I get those back to my computer?

    I was on Itune match last year and I do not want to renew this year.
    I turned it off, but I can't see my music files anymore...
    How do I get all my music back to my computer?

    What about if I want the entire playlist available so that I can view it in my finder the way I was able to before I made it a playlist?

  • I wanted to cancel my itunes match please give the resolution

    i wanted to cancel my itunes match please give the resolution

    To actually cancel you'll need to contact iTunes Store support. Start here: https://expresslane.apple.com

  • I have an unlocked 3GS and it is NOT jailbroken. It ran out of battery last night and when i charged it this morning it has got stuck on the apple logo wont do anything else. My computer doesnt pick it up either! Can somebody HELP please!!!

    I have an unlocked 3GS and it is NOT jailbroken. It ran out of battery last night and when i charged it this morning it has got stuck on the apple logo wont do anything else. My computer doesnt pick it up either! Can somebody HELP please!!!
    nb. i havent updated it for a while to its running a 3. something software.

    Connect the iPhone to your computer and launch iTunes, then restart the iPhone by holding down the on/off and the home buttons until you see the Apple logo. If that don't fix you problem take a look at this link, http://support.apple.com/kb/HT1414

  • TS3274 The sound on my ipad 2 is not working.  I have a Logitech Keyboard case that I use with my ipad 2.  Last night, the sound quit working.  I've tried everything to get the sound back - still no sound.  HELP!! Please?

    Trying to get the sound working again on my ipad 2.  I have a Logitech keyboard case I use with my ipad 2.  Last night the sound quit but I don't know why.  I've tried everything and can't get the sound back again.  Help!

    HI there,
    There are a couple things you can try. The first thing I would recommend is resetting all settings by going to Settings > General > Reset > Reset All Settings. If that doesn't work, take a look at the article below for additional troubleshooting steps.
    Note: The article title impies that it is for iPhones, but the troubleshooting steps are still aplicable to iPads.
    iPhone: Can't hear through the receiver or speakers
    http://support.apple.com/kb/TS1630
    Hope that helps,
    Griff W.

  • All data and messaging works on my note 4, but last night the cellular phone service just went dead.  I can call people but the line is just silent, and people can call me, it rings, but I can't hear them.  ?????

    all data and messaging works on my note 4, but last night the cellular phone service just went dead.  I can call people but the line is just silent, and people can call me, it rings, but I can't hear them.  ????? What is wrong with it????  How do I fix it????

    You aren't attached to a bluetooth headset or other device for some strange reason?  Or even an automobile bluetooth, I have a friend that has this issue with his Prius because even when it is not running the bluetooth is still active and connects to his phone.

  • HT4628 Since I installed Mountain Lion, last night, the Internet icon shows an exclamation sign, as if there's no internet connection, but it's connected.

    Since I installed Mountain Lion, last night, the Internet icon shows an exclamation sign, as if there's no internet connection, but it's connected. Has any one had this situation.

    Ok, I'm stupid.
    Found another thread about this and typing 'install OS X Lion' in spotlight did the job.
    https://discussions.apple.com/message/15670460#15670460
    excusez-moi

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