I started my Turbo tax forms when I had 3 - had to do an extension - now I can't get into my account - how do I reload 3- I have 5 now?

I am getting the error - system not compatible on my turbo tax acct. States Mozilla needs to be 3 (Vista 7, 32 bit operating system). Can I reload 3 without loosing 5, or do I have to remove 5 to reload 3 - and can I reload 3?

You'll need to restore your iPad to factory settings.
http://support.apple.com/kb/HT1414
Unfortunately, because you never synced it, you won't have a backup, so you'll have to re-add apps that were purchased, but if you recall the Apple ID and password used, iCloud 'remembers' all of them, and you can add them back. Also, the Apple ID is tied to any other purchases you made from iTunes. This happens.
BUT, consider the passcode for the iPad like your ATM card PIN number. Protect and remember it.

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I bought a subscription to the week on the apps store on my ipad mini and recently the app started freezing and wouldn't load. I deleted and reinstalled it and now I can't get into it at all without a password which I have not been given - what do I do?

So grateful for any help to fix this.

Thanks for your reply. I was able to find help through a tech support chat session and the person helped me edit my /etc/hosts file and it solved the problem.
For anyone else experiencing this issue (Mac OS X):
Close all other programs and sign out from the Adobe Desktop App
From the Finder, Go > Go to Folder...
Type /etc and hit enter
Find "hosts" file (only "hosts", there were similar files such as hosts.config but only open the one that says "hosts"
Open the file, and replace the entire content with ### Host Database## localhost is used to configure the loopback interface#
Close the file, sign back into the Adobe Desktop App
Problem solved!

I upgraded to IOS 7 and now I can't get my Hotmail account on my phone. When I type in all the information, I get "Unable to Verify Account Information". How do I get to use my Hotmail account using this software????

I upgraded to IOS 7 and now I can't get my Hotmail account on my phone. When I type in all the information, I get "Unable to Verify Account Information". How do I get to use my Hotmail account using this software????

I have had the same problem as yours on my Ipad after upgraded Procreate 2.01. My iOS is 7.04. I tried to find solution from internet for weeks. Fortunately, the problem was resolved a few minutes ago. It is very simple,
1. Lunch outlook.com to confirm you can access hotmail mailbox. It means your account is Ok.
2. Go to setting>Mail,Contacts,Calendars.Delete your hotmail account from your device.(my device is Ipad)
3. Turn off your device, then turn on again.
4. Go to setting>Mail,Contacts,Calendars and create your hotmail account by tap outlook.com. Be sure the incoming mail server is pop3.live.com.
5. Waiting for validation.
That's all. Hope my experience is helpful. Good luck!
Nelson

HT4623 i tried to download the ios7 and when my phone rebooted it now says could not activate phone because the activation server cannot be reached, so now I can't get into anything on my phone

i tried to download the ios7 and when my phone rebooted it now says could not activate phone because the activation server cannot be reached, so now I can't get into anything on my phone

The activation servers are probably overloaded with everyone trying to update to iOS 7 today. You might need to wait and try again later.

HT201210 I was in the middle of installing the new update using the wifi at a local restaurant when I lost the wifi signal and my iPhone shut down, and now I can't get into the phone. I only get the iTunes logo with the cable pic. What are my options now?

I was in the middle of installing the new update using the wifi at a local restaurant when I lost the wifi signal and my iPhone shut down, and now I can't get into the phone. I only get the iTunes logo with the cable pic. What are my options now?

Your only option is to connect your iPhone to your computer via USB (as the diagram indicates) and restore using iTunes.

I need to get into my old account and get my addresses and then cancel the old account but can not get into it. Had to change my user name when I moved and now I can't get into Firefox. Can't remember the old password. What to do??

I moved during the summer. I changed to highspeedand & when I set my computer up it told me that my email address was already in use so I had to change it(????) I changed from jkady to [email protected] I tried to change it on firefox but it would not except the new name and I could not get into my old account.I need all my addresses and would like to cancel the old account but I can not get into it. This is very frustrating!!!!! I need my addresses!!!!!!!!

I logged in changed the primary E-Mail address to a different one, vertified it then tried to log in it said either to send an E-Mail to veritify again or to do my security questions, so I choose to do the security questions and put in my Birthday like it asked and it said that it was wrong and I had to authenticate it to get in, why is it so hard to just set up a Apple ID really though!
So I tried the E-Mail to and it has not sent me an E-Mail then I tried to log in again and it has locked me out of my account so I try to recover my password and it gave me the same options to get my password back and both options are doing the same as before, it says I don't know my on birth date or it is wrong or needs authenticate it, then the E-Mail doesn't come through!
This is just stupid now.

HT4743 I downloaded a tv episode. When I press play it starts to load then immediately goes back to the episode page. I've tried rebooting my ipad but that doesn't help. I can't get into my account info from my ipad as suggested.

I recently purchased a tv episode from ITunes. It shows that it has downloaded. When I press play it starts to load then immediately returns to the episode page. I have tried rebooting several times.

Basics from the manual are restrt, reset, restore.
Have you tried each of these?

I cleared my browsing history now I can't get into my E-mail. When I try I receive a security box asking for user name and pass word. I click on the enter button, nothing happens. IE works. I removed part of Mozilla and reinstalled it. This did not help.

When I start Firefox, a box appears stating (exc in handl: type errow: brw is undefined). Once I click on the O.K. Button, Firefox appears.

Please see solution in http://kb.mozillazine.org/Problematic_extensions
for "McAfee Site Advisor".
(Windows): For best results you should uninstall '''McAfee Site Advisor''' from Control Panel > add/change programs (Programs and Features). Reboot the system. Then Reinstall from http://www.siteadvisor.com/ and reboot the system. When installing refuse other suggested (crapware) applications.
<br><small>Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.</small>

My daughter spent £69.99 on this app diamonds to send on her Disney fairy game, I wasn't to happy when I found this out she has not used any can I get a refund and how? Help

How would I get a refund for this?
Please help would mind if it was a few pound but 69.99 I can't do
Thanks

Open iTunes on the computer. Without any iPhone plugged in, go to iTunes' menu and do Store > Sign Out.
The click the iTunes Store row on the left of the iTunes display. You can then sign on from the signon row on the right side of the display using the correct Apple ID and password. Then you'll be all set!

HI Iam trying to get into my account in Adobe Form Central and when i click on sign in..not working

HI Iam trying to get into my account in Adobe Form Central and when i click on sign in...the screen shows " this page cannot be displayed" is there a problem with the site?

I just found that Amazon web services does have a network issue with one of their instances that is affecting some regions around the east coast, this could be affecting your ability to sign into FormsCentral. They will likely have that back up soon and assuming that could be the issue it should be fixed shortly.
Thanks,
Josh

When ipod starts up, shows usb cable to connect to itunes then asks for my lock password but cannot get into ipod to put in password. any ideas?

when ipod starts up, shows usb cable to connect to itunes then asks for my lock password but cannot get into ipod to put in password. any ideas?

You may need to connect the iPod in Recovery Mode and then restore it via iTunes. See this article for instructions on getting your iPod into Recovery Mode.;
http://support.apple.com/kb/ht1808
B-rock

IMovie has frozen up on me. I've tried rebooting and reinstalling the apps- no help. I can play some of the files- but I can't get into the libraries.Even when I can get something to play the whole system crashes after a few minutes. What can I do?

I desperately need your help. I was working on iMovie last night when the thing froze up on me. I've tried rebooting. I've tried reinstalling the apps. No change. I can play some of the files- although I can't tell which ones will play until they magically appear. I can't get into the project library or the event library. The bar that lets me scroll through the clips is gone. Even when I can get something to play the whole system crashes after a couple of minutes and generates a "problem report" that says "iMovie Quit Unexpectedly". This all started when I was adding cutaways- and one clip just would not load. After I tried several times everything froze up. Have you ever heard of something like this? Maybe I pushed a button or somehow changed a setting? Maybe some of the video is corrupt? What do you recommend?
Thanks for any advice you can offer!

I have tried all the above and nothing seems to work. Any other suggestions?

How deactivate Web premium CS4 when I can't get into my old computer (crashed)?

Hi,
At Adobe's website it says:
"What happens if my computer is stolen or damaged and cannot be repaired?
If your computer is stolen, damaged beyond repair or the hard drive is completely re-imaged, the activation will be lost. In either case you can install and start using the Adobe product on your new computer, which will automatically detect the problem if you already had two computers activated. The activation process will guide you through the new activation, even if the prior computer is no longer available."
My computer has crashed but Adobe has not detected this, so I can't install my program on my new computer. What do I do?
Thank you for answering! :-)
//Milda

Hi!
There was no problem installing it on my new computor, but it says that i have to deactivate my earlier installation (within 30 days) since i have already installed it on two compters (i need to have the program on both my lap top and my stationary computer)
Milda
Skickat från min iPhone
7 jun 2012 kl. 14:07 skrev "Bob Levine" <[email protected]<mailto:[email protected]>>:
Re: How deactivate Web premium CS4 when I can't get into my old computer (crashed)?
created by Bob Levine<http://forums.adobe.com/people/BobLevine> in Creative Suites Windows - View the full discussion<http://forums.adobe.com/message/4472862#4472862

I can't get into safari!! When ever I try to go into safari, it's a blank screen

I can't get into safari!! When ever I try to go into safari, it's a blank screen and then it goes back into the homepage

Sorry you did not get an answer to this,but I do note you are apparently now using firefox 10.0.2.
One reason for the rapid release cycle that Firefox has now adopted is to keep firefox secure and up to date. You may even find Firefox itself offers some of the facilities that the troublesome AVG offers. And MS offer free AV with MS security essentials.
AVG often seems to cause problems with firefox.

I changed my Apple ID (other email address and password) and now I can not login to my account in the iPhone iCloud. When I open the tab iCloud displayed my old Apple ID (it was in the iCloud) and asks for a password, but neither the old nor the new passw

I changed my Apple ID (other email address and password) and now I can not login to my account in the iPhone iCloud. When I open the tab iCloud displayed my old Apple ID (it was in the iCloud) and asks for a password, but neither the old nor the new password does not match. What to do?

If you want to change your iCloud ID or password on your phone go to Settings>iCloud and tap Delete Account, then sign back in with your updated information. Note: this only deletes the account and any synced data from your phone, not from iCloud. Provided you are signing back into the same account and not changing accounts it will be synced back to your device when you sign back in.

I started my Turbo tax forms when I had 3 - had to do an extension - now I can't get into my account - how do I reload 3- I have 5 now?

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