When ipod starts up, shows usb cable to connect to itunes then asks for my lock password but cannot get into ipod to put in password.  any ideas?

when ipod starts up, shows usb cable to connect to itunes then asks for my lock password but cannot get into ipod to put in password.  any ideas?

You may need to connect the iPod in Recovery Mode and then restore it via iTunes.  See this article for instructions on getting your iPod into Recovery Mode.;
http://support.apple.com/kb/ht1808
B-rock

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