I stumped the tech support guy

i bought logic express 7 in the spring, never got to use it as my audio unit broke and im awaiting repair, ive got a g5 power pc and a new mac book, i bought the logic studio upgrade last week figuring id just go the distance , but! as i try to install the software on both the g5 and the mac book i cant get past the serial # , after typing it in and being told it was invalid about 50 times, i sat on hold for a night while tech support tried to figure it out, they can't.has anyone ever expirienced this? i type the serial # as it reads, over and over always the same alert "the serial # you just added is invalid"

Your current problem might have something to do with your initial install of LE. If your tech guy didn't already go through all this, make sure the old LE is fully installed, registered, and even fully operational at least once on one of your computers. Often an installation isn't complete until you go to use the ap for the first time. Then proceed to install the upgrade on that same computer.
Not sure if LE is officially licensed for more than one machine (although I know it works) so this could be a complication as well, once you try authorizing the upgrade on a machine that never had a "valid" install of LE in the first place. I hope I'm wrong about this.

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