I think my sim has been blocked

Okay so basically I lost my contract phone. I took out another phone planning to give the SIM card to my sister and I would keep the phone and get a replacement sim from my other contract. Stupidly I phoned them and let them send one out to my house forgetting I had moved house and not changed my address with them. So anyways the man in the shop gave me a replacement sim anyway which I have been using fine until tonight I got no service and it won't work at all. I'm scared whoever moved into my old house is using my sim and my one has been cut off?

You need to call customer services asap.

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  • App World Inaccessible - Error Message "App World has been blocked"

    Dear All,
    I recently purchased a Sprint-branded Blackberry Curve 9350 (in excellent condition) off of Amazon, and all of the phone is entirely functional, except that every time I try to access the Blackberry App World I receive a pop-up message reading "App World has been blocked".
    Initially, when I switched my pre-existing Sprint line to my new Curve, the phone was entirely wiped and reset.  I began using the various functions and only a few days later realized that I cannot access App World.  I spoke to several Sprint representatives and over the course of a few days took the following steps, all without any success:
    De-installed and reinstalled App World
    Did a Batt-pull with the phone on, de-installed and reinstalled App World, and did another Batt-pull
    Hooked connected the phone to my laptop and de-installed App World via Blackberry Desktop Manager
    As I purchased the phone over Amazon, I don't believe warranty protection applies.  However, it seem incongruous that all of the other applications and functionality of the phone work, with the sole exception of App World.
    Could someone please suggest steps to remedy the problem and make App World accessible? 
    Also, could someone please advise whether I can bypass the App World app and install Blackberry apps onto the Curve directly via Blackberry Desktop Manager and, if so, what the steps to do that are?
    Many thanks in advance,
    Colby
    Solved!
    Go to Solution.

    Hello,
    From that description, I suspect a latent IT Policy is on your BB that is blocking AW. Normally, the error message would say more than what you reported, and that would be more indicative...but this is my guess from what you provided.
    To cleanse it, you actually have several things you need to do...starting with checking to see if this is indeed the case:
    KB30076 How to check for an IT Policy on a BlackBerry smartphone
    Sadly, there also are also rare situations with "stealth" IT Policies that exist, but do not actually display as such via the above. Again, the complete error message may have provided a better hint about this issue.
    Nevertheless, I believe you need to conduct certain steps anyway, especially given your method of procurement. Refer:
    KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone
    While it sounds as if someone did or had you do much of this, I think you need to review it to be sure. Further, none of those WIPE methods would actually have removed an IT Policy from the BB. Rather, you need to perform the ResetToFactory process, which I recommend you do instead of (or in addition to) the WIPE that the KB recommends:
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    In addition, you need to be careful if you've already placed data onto the BB that you need to retain. You can backup/restore your device before/after these WIPEs, but you need to be careful when you restore...do not do a full restore, or you will simply put the offending IT Policy back on board. Rather, do a selective restore of only the databases you require, and being 100% sure to avoid any databases that have anything at all to do with IT Policy:
    KB03974 BlackBerry smartphone database list
    Lastly...given this situation, it is entirely possible that there are further challenges with this specific BB. For example, if the BIS account is locked due to the BB being previously reported as lost or stolen, there will be nothing you can do about that, and you will never be able to have full services. But Orange certainly should be able to tell you if this is the case.
    cbhjenkins wrote:
    Also, could someone please advise whether I can bypass the App World app and install Blackberry apps onto the Curve directly via Blackberry Desktop Manager and, if so, what the steps to do that are?
    These methods exist:
    KB14473 How to install an application on a BlackBerry smartphone using the BlackBerry Desktop Software
    KB04670 Install a third-party application with the Application Loader
    KB28715 How to Install applications from BlackBerry App World using a computer system
    However, there is no way to know if the IT Policy will also block these methods.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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  • Is it standard behavior for VL10A/table VEPVG to show two records when a Sales Document has been blocked?

    Hi Experts,
    Is it standard behavior for VL10A to show two records when a Sales Document has been blocked? Their only difference is the field Delivery Block. In VL10A, the first record has a delivery block of BLANK, the second has 99.
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    Dude or hot-spur,
    Not fishy at all!!!! You really think I would have taken any more of my time to post a bogus rant? We'll no, it is unfortunately all true. I want to hear from anyone who is experiencing such problems not anyone else that wants to put there two cents in. I really don't need anymore hate or negativity. Just people's experiences because I feel like I am the only one having so many problems. Thank you
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  • My account has been blocked by Skype

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    looking forward
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    Hello and welcome to the Skype Community.
    please contact Skype customer service
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
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    I was about to remove my Win7 with BootCamp but suddenly I ran out of power & my MacBookPro turned off , when I began again I saw that the space that I had for my Win7 has been blocked & I have no access to that, what shall I do now? :-l
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    I hope you are able to solve your problem. The iPhone is definitely designed to be able to run the power all the way down. In fact, the instructions to maintain your battery suggest doing that once a month. I do it now and then, not usually once a month and I am always able to get my phone back to where it would be usable in about 10 minutes of charge. I always keep it in the charger until it is fully charged, however.
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  • Member's account has been blocked

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    Regards,
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    To get help with the issue you’re experiencing:
    Go to the Support request page.
    Select the topic you need help with and the problem you’re experiencing. Some information that might help with your problem is displayed.
    If you still feel that the information doesn’t help, click the Continue support request button at the bottom of the screen.
    Select your contact method. We recommend that you check our Support Network first.
    If you chose email, enter your details, describe your problem, and then click Send support request. We'll get back to you as soon as we can.
    We don’t currently provide telephone support.
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • I blocked quite a few different phone numbers awhile ago but when I looked at the blocked numbers today it looks like the same number has been blocked multiple times.  Does anyone know why that is?

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    Oh dear, one of those phantom disconnections. You know they are actually so common BT have a specialist department that deals with them. I think they are called Priority Back in Service, there is no actual phone number you can ring them on, you have to call 150 as normal and the customer service team are supposed to raise the issue with them to sort out.
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  • GT70 Application has been blocked from accessing Graphics hardware

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    Choose Force Quit from the Apple menu, close Safari, and then launch it with the Shift key held down. If that doesn't work, temporarily disconnect the computer from the Internet.
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